Mixed reviews on food quality, with some praising the taste while others reported issues with freshness and preparation.
Service Issues
Numerous complaints about rude or inattentive staff, along with order inaccuracies and slow service.
Pricing Concerns
Customers noted that prices are high relative to portion sizes and food quality.
Cleanliness
Generally positive feedback on cleanliness of the dining area and restrooms.
JG
Jet Gray
5 days ago
5.0
Always a nice delicious experience! 🤞
BB
Bryanna Bracy
Feb 24, 2026
1.0
It won’t let me give 0 stars. Never coming here again. Ordered a 6 pc boneless wings they were all raw. I feel sick I took a bite and looked inside & saw this 🤮🤮 all they offered was a refund after I refused to let them remake it. Remake it?? I’m not gonna be able to eat chicken again for who knows how long. Terrible. Check your chicken is cooked I guess before taking a bite.
BS
barb sexton
Feb 3, 2026
1.0
I came in last night and ordered three chicken California and 3 regular strawberry lemonade and they were spoiled we couldn't drink them i poured them down the sink
JK
Jessica King
Jan 17, 2026
5.0
Wings and fries are very good. My boyfriend had a cheese steak meal. Everything came made fresh and hot and very delicious. Seating area was a little chilly but nicely decorated with orchids on tables. Wait time was short. Will definitely visit again.
LM
Lay May
Jan 3, 2026
1.0
Went inside to make an order, there was no one available in the front I said hello 2 times and no one came up so I left
Frequently Asked Questions About Charleys Cheesesteaks
What are the pickup hours at Charleys Cheesesteaks on Shops on 58?
Pickup is available every day from 10:30 AM to 10:00 PM.
Does Charleys Cheesesteaks offer delivery or drive-through services?
No, delivery and drive-through services are not available at this location.
Are takeout orders available at Charleys Cheesesteaks on Shops on 58?
Takeout is not available at this location.
Where is Charleys Cheesesteaks located?
It is located at 5305 Leavitt Road, Lorain, OH 44053, United States.
What payment options does Charleys Cheesesteaks accept?
They accept American Express, Discover, MasterCard, and Visa.
What type of food does Charleys Cheesesteaks specialize in?
It is a sandwich restaurant specializing in cheesesteaks.
What nearby places can I visit before or after dining at Charleys Cheesesteaks on Shops on 58?
You can visit Pulp Smoothie Bar for smoothies, Rita's Italian Ice & Frozen Custard for desserts, or Little Caesars Pizza for additional dining options nearby.
Are there any pharmacies near Charleys Cheesesteaks on Shops on 58?
Yes, both Meijer pharmacy and Walgreens are nearby for any pharmaceutical or convenience needs.
Where can I find chiropractic or medical services near Charleys Cheesesteaks?
The Joint Chiropractic and Cleveland Clinic - Amherst Family Health Center are nearby for chiropractic and medical services.
How can I reach Charleys Cheesesteaks on Shops on 58?
You can contact them by phone at +1 833-230-2930 or visit their menu and order online at https://order.charleys.com/menu/shops-on-58/.
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