Charleys Cheesesteaks

4.1
576 reviews

About

Sandwich Restaurant

Location

Charleys Cheesesteaks
5305 Leavitt Road, Lorain, OH
44053, United States

Hours

Reviews

3.8
248 reviews
5 stars
128
4 stars
39
3 stars
20
2 stars
16
1 star
45

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality; some customers enjoyed the sandwiches while others found them dry or poorly made.

Service Issues

Frequent complaints about rude or unhelpful staff, with some customers experiencing order mistakes.

Pricing Concerns

Many customers noted that the prices are high relative to the portion sizes and quality of food.

Cleanliness

Positive feedback on cleanliness of the dining area and restrooms.

Customer Experience

Some customers reported excellent service and friendly staff, while others had negative experiences with service.
  • LM
    Lay May
    Jan 3, 2026
    1.0
    Went inside to make an order, there was no one available in the front I said hello 2 times and no one came up so I left
  • TM
    Tina Moore
    Dec 21, 2025
    1.0
    Wish I could put a picture here but it won't let me paid. $42 for three small sandwich and fries and the sandwich didn't even hardly have any steak. Ridiculous never again. Will I go back? Used to be my favorite haha
  • VB
    Van Bunn
    Sep 26, 2025
    5.0
    The food was amazing. The service was over the top. The young man at the counter was very polite and recommended to try other products that he thought we’d like. He was super super nice. Highly recommend!!
  • CB
    Chris Boles
    Aug 13, 2025
    1.0
    Absolute garbage. The sandwiches we ordered had no mayonnaise on there whatsoever. We ordered one with mushrooms and onions. One without they didn't put any on either. And then the cashier gave our first order away to a different guy and the guy brought it back in and gave it to them and they turn around and handed it right to us as if we wanted somebody else's fingers on our food. We'll never eat there again, absolute garbage
  • JC
    JASON CASEY
    Dec 5, 2021
    3.0
    Staff seemed like no one wanted to work the counter. Not friendly, not rude but clearly didn't want to be at the register. Little ling for the food to come out. The sandwich was really good once it did arrive.

Frequently Asked Questions About Charleys Cheesesteaks

What are the pickup hours at Charleys Cheesesteaks on Shops on 58?

Pickup is available every day from 10:30 AM to 10:00 PM.

Does Charleys Cheesesteaks offer delivery or drive-through services?

No, delivery and drive-through services are not available at this location.