Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
3.8
246 reviews
5 stars
128
4 stars
39
3 stars
20
2 stars
16
1 star
43
What are people saying?
AI-generated from recent customer reviews
Service Issues
Multiple customers reported rude or unhelpful staff, slow service, and incorrect orders.
Food Quality
While some customers praised the food, many complained about it being dry, cold, or not meeting expectations.
Pricing Concerns
Several reviews mentioned that the food is overpriced for the quality received.
Positive Experiences
Despite the negatives, there were numerous positive comments about the taste of specific items, friendly staff, and cleanliness.
Order Accuracy
A recurring issue was missing items or incorrect orders, particularly with online and drive-thru orders.
- VBVan BunnSep 26, 20255.0The food was amazing. The service was over the top. The young man at the counter was very polite and recommended to try other products that he thought we’d like. He was super super nice. Highly recommend!!
- CBChris BolesAug 13, 20251.0Absolute garbage. The sandwiches we ordered had no mayonnaise on there whatsoever. We ordered one with mushrooms and onions. One without they didn't put any on either. And then the cashier gave our first order away to a different guy and the guy brought it back in and gave it to them and they turn around and handed it right to us as if we wanted somebody else's fingers on our food. We'll never eat there again, absolute garbage
- ECEmely Natalia cruzJul 15, 20255.0Went too this location again yesterday and they are totally awesome !!! There was no long wait for my food and it was hot. And ready and my fries were very fresh ! Will be back too this location thank you
- LALeslie AnnJun 27, 20251.0Employee acted like I was bothering her. I asked questions about the $20 deal that included a sandwich, fries, and drink for $20, she said she didn’t eat at work. Seemed irritated having to speak. I pay for my food, $20, then she asks for $5 after for the drinks. When I questioned that she said “that’s the badass menu”. She couldn’t say that when I asked initially? I’ll never return!
- MSMy SmallJun 4, 20255.0Only here for the LEMONADE they need to bring back the big ass cups $5 for a medium be pissing me off
Frequently Asked Questions About Charleys Cheesesteaks
What are the pickup hours at Charleys Cheesesteaks on Shops on 58?
Pickup is available every day from 10:30 AM to 10:00 PM.
Does Charleys Cheesesteaks offer delivery or drive-through services?
No, delivery and drive-through services are not available at this location.
Are takeout orders available at Charleys Cheesesteaks on Shops on 58?
Takeout is not available at this location.
Where is Charleys Cheesesteaks located?
It is located at 5305 Leavitt Road, Lorain, OH 44053, United States.
What payment options does Charleys Cheesesteaks accept?
They accept American Express, Discover, MasterCard, and Visa.
What type of food does Charleys Cheesesteaks specialize in?
It is a sandwich restaurant specializing in cheesesteaks.
What nearby places can I visit before or after dining at Charleys Cheesesteaks on Shops on 58?
You can visit Pulp Smoothie Bar for smoothies, Rita's Italian Ice & Frozen Custard for desserts, or Little Caesars Pizza for additional dining options nearby.
Are there any pharmacies near Charleys Cheesesteaks on Shops on 58?
Yes, both Meijer pharmacy and Walgreens are nearby for any pharmaceutical or convenience needs.
Where can I find chiropractic or medical services near Charleys Cheesesteaks?
The Joint Chiropractic and Cleveland Clinic - Amherst Family Health Center are nearby for chiropractic and medical services.
How can I reach Charleys Cheesesteaks on Shops on 58?
You can contact them by phone at +1 833-230-2930 or visit their menu and order online at https://order.charleys.com/menu/shops-on-58/.