Mixed reviews on food quality; some customers enjoyed the sandwiches while others found them dry or poorly made.
Service Issues
Frequent complaints about rude or unhelpful staff, with some customers experiencing order mistakes.
Pricing Concerns
Many customers noted that the prices are high relative to the portion sizes and quality of food.
Cleanliness
Positive feedback on cleanliness of the dining area and restrooms.
Customer Experience
Some customers reported excellent service and friendly staff, while others had negative experiences with service.
LM
Lay May
Jan 3, 2026
1.0
Went inside to make an order, there was no one available in the front I said hello 2 times and no one came up so I left
TM
Tina Moore
Dec 21, 2025
1.0
Wish I could put a picture here but it won't let me paid. $42 for three small sandwich and fries and the sandwich didn't even hardly have any steak. Ridiculous never again. Will I go back? Used to be my favorite haha
VB
Van Bunn
Sep 26, 2025
5.0
The food was amazing. The service was over the top. The young man at the counter was very polite and recommended to try other products that he thought we’d like.
He was super super nice. Highly recommend!!
CB
Chris Boles
Aug 13, 2025
1.0
Absolute garbage. The sandwiches we ordered had no mayonnaise on there whatsoever. We ordered one with mushrooms and onions. One without they didn't put any on either. And then the cashier gave our first order away to a different guy and the guy brought it back in and gave it to them and they turn around and handed it right to us as if we wanted somebody else's fingers on our food. We'll never eat there again, absolute garbage
JC
JASON CASEY
Dec 5, 2021
3.0
Staff seemed like no one wanted to work the counter. Not friendly, not rude but clearly didn't want to be at the register. Little ling for the food to come out. The sandwich was really good once it did arrive.
Frequently Asked Questions About Charleys Cheesesteaks
What are the pickup hours at Charleys Cheesesteaks on Shops on 58?
Pickup is available every day from 10:30 AM to 10:00 PM.
Does Charleys Cheesesteaks offer delivery or drive-through services?
No, delivery and drive-through services are not available at this location.
Are takeout orders available at Charleys Cheesesteaks on Shops on 58?
Takeout is not available at this location.
Where is Charleys Cheesesteaks located?
It is located at 5305 Leavitt Road, Lorain, OH 44053, United States.
What payment options does Charleys Cheesesteaks accept?
They accept American Express, Discover, MasterCard, and Visa.
What type of food does Charleys Cheesesteaks specialize in?
It is a sandwich restaurant specializing in cheesesteaks.
What nearby places can I visit before or after dining at Charleys Cheesesteaks on Shops on 58?
You can visit Pulp Smoothie Bar for smoothies, Rita's Italian Ice & Frozen Custard for desserts, or Little Caesars Pizza for additional dining options nearby.
Are there any pharmacies near Charleys Cheesesteaks on Shops on 58?
Yes, both Meijer pharmacy and Walgreens are nearby for any pharmaceutical or convenience needs.
Where can I find chiropractic or medical services near Charleys Cheesesteaks?
The Joint Chiropractic and Cleveland Clinic - Amherst Family Health Center are nearby for chiropractic and medical services.
How can I reach Charleys Cheesesteaks on Shops on 58?
You can contact them by phone at +1 833-230-2930 or visit their menu and order online at https://order.charleys.com/menu/shops-on-58/.