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Charleys Cheesesteaks

4.1
(591 reviews)

Business Details

5305 Leavitt Road, Lorain, OH
44053, United States
(833) 230-2930
https://order.charleys.com/menu/shops-on-58/

About

Sandwich Restaurant

Location

Charleys Cheesesteaks
5305 Leavitt Road, Lorain, OH
44053, United States

Hours

Reviews

4.1
591 reviews
5 stars
382
4 stars
71
3 stars
37
2 stars
27
1 star
74

What are people saying?

AI-generated from recent customer reviews

Food Quality

Mixed reviews on food quality, with some praising the taste while others reported issues with freshness and preparation.

Service Issues

Numerous complaints about rude or inattentive staff, along with order inaccuracies and slow service.

Pricing Concerns

Customers noted that prices are high relative to portion sizes and food quality.

Cleanliness

Generally positive feedback on cleanliness of the dining area and restrooms.
  • JG
    Jet Gray
    5 days ago
    5.0
    Always a nice delicious experience! 🤞
  • BB
    Bryanna Bracy
    Feb 24, 2026
    1.0
    It won’t let me give 0 stars. Never coming here again. Ordered a 6 pc boneless wings they were all raw. I feel sick I took a bite and looked inside & saw this 🤮🤮 all they offered was a refund after I refused to let them remake it. Remake it?? I’m not gonna be able to eat chicken again for who knows how long. Terrible. Check your chicken is cooked I guess before taking a bite.
  • BS
    barb sexton
    Feb 3, 2026
    1.0
    I came in last night and ordered three chicken California and 3 regular strawberry lemonade and they were spoiled we couldn't drink them i poured them down the sink
  • JK
    Jessica King
    Jan 17, 2026
    5.0
    Wings and fries are very good. My boyfriend had a cheese steak meal. Everything came made fresh and hot and very delicious. Seating area was a little chilly but nicely decorated with orchids on tables. Wait time was short. Will definitely visit again.
  • LM
    Lay May
    Jan 3, 2026
    1.0
    Went inside to make an order, there was no one available in the front I said hello 2 times and no one came up so I left

Frequently Asked Questions About Charleys Cheesesteaks

What are the pickup hours at Charleys Cheesesteaks on Shops on 58?

Pickup is available every day from 10:30 AM to 10:00 PM.

Does Charleys Cheesesteaks offer delivery or drive-through services?

No, delivery and drive-through services are not available at this location.

Brand Certified Facts from Charleys Cheesesteaks

This information is certified by Charleys Cheesesteaks and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Phone number
  • Official website
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