Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported excessively long wait times, often exceeding 20 minutes, both in the drive-thru and inside the restaurant.
Food Quality
Numerous reviews mentioned cold, stale, or improperly prepared food, including cold fries and incorrect orders.
Staff Attitude
Several customers noted rude or unprofessional behavior from staff, including lack of communication and inattentiveness.
Cleanliness
The restaurant was frequently described as dirty, with unclean tables and floors, and unsanitary conditions in the bathrooms.
Customer Experience
Many customers expressed frustration with their overall experience, citing poor service, incorrect orders, and a lack of accountability from management.
GB
Georgia Bodine
Nov 10, 2025
1.0
Went in last week to eat , not a clean table to be found , floor was dirty , bathrooms not clean. Went back tonight through the drive thru , waited in line for our food for 15 - 20 minutes, got to the window and told us that they were out of chili. We left , we will never go there again. This Wendy’s has went down hill .
CM
Chey Marie
Nov 8, 2025
1.0
If I could I would give this place a zero stars. Have no clue how they are still open. My husband and I went inside a week or two ago and the bathrooms look like they never get cleaned then we used the kiosk and it took them a while before they realized that there was anyone in the store. How can you have 4-6 people at night and nothing get done. If anything they need to shut down
NR
Nena Rae
Nov 5, 2025
3.0
I went to Wendy’s tonight after we got done doing our outing. But it was slow and they forgot my fries. So I paid eleven something for just chicken strips and a drink. This was for my meal alone at least my kid got all her meal. Positive is that they are getting all new people/ associates and training them so mistakes will happen. So even though I am annoyed some I understand. And I am glad Wendy’s is trying to make a better environment for their guest that comes in so they don’t have to worry about associates going crazy while they are trying to enjoy their meal.
RC
Reginald Conley
Oct 12, 2025
5.0
Good food at reasonable prices
AG
AC Grand
Oct 3, 2025
5.0
I cannot complain at all the food was perfect and so was the service.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in London, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter London, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (740) 852-2253.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does London 2/Lafayette St Wendy’s serve breakfast?
Yes, this Wendy’s location in London, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at Wendy's on 262 Lafayette St?
The drive-thru at Wendy's on 262 Lafayette St is open daily from 6:00 AM to midnight.
Does Wendy's at 262 Lafayette St offer breakfast options?
Yes, this location serves breakfast including combos, croissants, biscuits, sandwiches, coffee, and sides.
How can I order food from Wendy's on 262 Lafayette St?
You can order food via the Wendy's app or online at https://order.wendys.com by selecting this location.
Is there a drive-thru available at Wendy's on 262 Lafayette St?
Yes, Wendy's at this address has a drive-thru available for convenient service.
What payment methods does Wendy's accept at 262 Lafayette St?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa at this location.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen details are available on the Wendy's menu website, mobile app, and in-restaurant posters.
Is Wendy's on 262 Lafayette St currently hiring?
You can check for job openings at this location by visiting the Wendy's Careers page and searching for London, OH.
What nearby gas stations can I visit when I come to Wendy's at 262 Lafayette St?
Nearby gas stations include Shell, Casey's, Speedway, and Rich Oil, convenient if you need fuel before or after your meal.
Are there car-related services near Wendy's located at 262 Lafayette St?
Yes, you can find Coughlin London GM dealership, Coughlin Automotive Group, Buckeye Car Wash, and The Tire Shop and Lube nearby for automotive needs.
What entertainment or dining options are near Wendy's at 262 Lafayette St?
Nearby options include Tony's Bar & Grille, Bar Five Eleven London, Los Mariachis Mexican Restaurant, and Crown Sports Lounge for a variety of dining and nightlife experiences.