Wendy's

3.6
818 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
262 Lafayette St, London, OH
43140, United States

Hours

Reviews

3.6
818 reviews
5 stars
317
4 stars
196
3 stars
125
2 stars
53
1 star
127

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported extremely slow service, long wait times, and rude staff, leading to a negative dining experience.

Cleanliness

Many reviews highlighted unsanitary conditions in the dining area and bathrooms, with dirty tables and floors being a common complaint.

Food Quality

Customers frequently mentioned receiving cold or improperly prepared food, with several instances of missing items from orders.

Staff Attitude

Several reviews noted unprofessional behavior from staff, including being inattentive, rude, and unhelpful.
  • AH
    Antoine Holliday
    Dec 28, 2025
    2.0
    Closed lobby 3 hours early. That's usually a sign of bad, lazy, or experienced/young management.
  • JH
    Jacque Hutslar
    Dec 23, 2025
    5.0
    Great food and service
  • GB
    Georgia Bodine
    Nov 10, 2025
    1.0
    Went in last week to eat , not a clean table to be found , floor was dirty , bathrooms not clean. Went back tonight through the drive thru , waited in line for our food for 15 - 20 minutes, got to the window and told us that they were out of chili. We left , we will never go there again. This Wendy’s has went down hill .
  • CM
    Chey Marie
    Nov 8, 2025
    1.0
    If I could I would give this place a zero stars. Have no clue how they are still open. My husband and I went inside a week or two ago and the bathrooms look like they never get cleaned then we used the kiosk and it took them a while before they realized that there was anyone in the store. How can you have 4-6 people at night and nothing get done. If anything they need to shut down
  • NR
    Nena Rae
    Nov 5, 2025
    3.0
    I went to Wendy’s tonight after we got done doing our outing. But it was slow and they forgot my fries. So I paid eleven something for just chicken strips and a drink. This was for my meal alone at least my kid got all her meal. Positive is that they are getting all new people/ associates and training them so mistakes will happen. So even though I am annoyed some I understand. And I am glad Wendy’s is trying to make a better environment for their guest that comes in so they don’t have to worry about associates going crazy while they are trying to enjoy their meal.

Frequently Asked Questions About Wendy's

Is London 2/Lafayette St Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at Wendy's on 262 Lafayette St?

The drive-thru at Wendy's on 262 Lafayette St is open daily from 6:00 AM to midnight.