Wendy's

3.7
693 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
819 Us Highway 42 Ne, London, OH
43140, United States

Hours

Reviews

3.7
693 reviews
5 stars
290
4 stars
149
3 stars
95
2 stars
43
1 star
116

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported extremely slow service, with long wait times for food orders.

Order Accuracy

Numerous reviews mentioned incorrect orders being received, leading to customer frustration.

Cleanliness

Customers frequently noted unsanitary conditions in both the dining area and restrooms.

Food Quality

Several reviews indicated that food was often served cold or not prepared properly.

Staff Attitude

Feedback highlighted a lack of professionalism and poor customer service from staff members.
  • DK
    Dana Kelley
    Nov 13, 2025
    1.0
    Worst experience ever!
  • BG
    Ben Gordon
    Nov 8, 2025
    1.0
    They honestly don’t even deserve one star. If you want good food or customer service take your money elsewhere.
  • DD
    Darrick Drakulich
    Oct 24, 2025
    1.0
    Can probably count on one hand the amount of times ive been here and gotten the correct order. To top it all off seeing an employee dig the wax outta her ear (bare handed) then touch food directly after. Yea ill never be back after that one
  • RL
    Ryan Lee
    Oct 13, 2025
    1.0
    If I could give negative stars I would. We have stopped here twice in the last year either going to or coming from our son's house. The restrooms are disgusting, the food was cold, fries were grease soaked and soggy, counters and tables hadn't been cleaned, and the service was atrocious. We have marked this exit down as the wrong Wendy's to visit and will not be back.
  • IM
    Isaac Mason
    Oct 6, 2025
    1.0
    This Wendy's is an absolute joke. If you are going to this place expecting to get 1 quick burger and 1 order of fries, DON'T STOP HERE! they will have you pull forward even when there is no one behind you and when you tell them to either give you a refund or let you wait at the window they will give you a refund because they have no pride in their service and they will not defend their status of being a fast food restaurant instead of a pull up and wait restaurant. Do not stop here If you want fast food or decent service from capable humans.

Frequently Asked Questions About Wendy's

Is London 1 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.