McDonald's

3.6
1505 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
915 State Route 42 NE, London, OH
43140, United States

Hours

Reviews

3.6
1,505 reviews
5 stars
547
4 stars
345
3 stars
261
2 stars
124
1 star
228

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences were mixed, with some praising friendly staff while others reported rudeness and poor service.

Food Quality

Food quality varied significantly; some customers received hot and fresh meals, while others complained about cold or undercooked items.

Cleanliness

The cleanliness of the restaurant was noted positively by some, but others reported unsanitary conditions, particularly in restrooms.

Speed of Service

Service speed was inconsistent, with some customers experiencing quick service while others faced long waits.

Atmosphere

The restaurant's environment was criticized for being too cold, affecting the dining experience for some customers.
  • MM
    Marion myers
    6 days ago
    5.0
    Love the sweet tea.
  • NN
    NeoHiPPY1980
    Nov 7, 2025
    3.0
    Pretty sure their fryer is busted and that they either don't know, or that they're intentionally pulling the fried items out prematurely, to cut down on order times. Two days in a row, my fries were grossly undercooked, as if they were dunked just long enough to thaw them-- pale white, cold, and just enough oil and salt to appear as though they went through the steps. Both times I was told they were "fresh." Nuggets are pre-cooked prior to being frozen, so while my nuggets were cold, at least they were (barely) edible. Burgers are fine, restaurant is good, staff are friendly; Just stay away from anything fried-- especially if they claim it's "fresh." 😔
  • CC
    Coretta
    Oct 15, 2025
    3.0
    I ordered a Sausage Egg McMuffin with Cheese and a Hash Brown. My food was hot and fresh, but the hash brown was unfortunately undercooked. The person working the drive-thru intercom and pay window was extremely polite and professional, which I appreciated. However, the woman working the food pickup window could really improve her customer service — she was noticeably rude and made the experience less pleasant. Overall, the food was okay, but the service was mixed.
  • CU
    Cheryl Unangst
    Sep 19, 2025
    1.0
    Pulled in tonight at 10 pm thru the drive thru...... setting waiting the guy says hold on I'm having trouble. We'll a bus full Pulled in after us for the side and guy came back and said we'd have to wait because of the bus Wel got there BEFORE the bus! The guy says "well you can leave" We did! RUDE!!
  • FA
    F2P Andy
    Aug 29, 2025
    1.0
    Fried food is always severely undercooked. Even when asking for it to be well done. Last time I ordered the bottom of my bag was completely drenched in grease. Napkins were so wet they fell apart. Drive through service is very rarely friendly. You can give them a half hour to make your food and you'll still have to pull forward and wait. Not a place for a quick meal. Go to the one in London instead.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's in London, OH?

McDonald's in London, OH is open daily from 4:00 AM to 11:00 PM.

Does this McDonald's location offer delivery services?

Yes, delivery is available daily from 4:00 AM to 11:00 PM. You can order online via their delivery website.