Donatos Pizza

3.9
318 reviews
Gotta love more™.

About

Pizza RestaurantRestaurant Delivery ServiceTake Out Restaurant
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires reservationsNot available

Location

Donatos Pizza
229 Lafayette Street, London, OH
43140, United States

Hours

Reviews

3.9
318 reviews
5 stars
168
4 stars
55
3 stars
28
2 stars
25
1 star
42

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, missing items, and food not prepared as requested.

Delivery Issues

Many reviews highlighted delays in delivery times, with some customers receiving cold food or experiencing long wait times.

Food Quality

Feedback on food quality was mixed, with some praising the taste while others reported burnt or poorly prepared items.

Customer Service

While some customers appreciated friendly staff, others experienced poor service, including unhelpful responses to complaints.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, particularly in the restrooms.
  • LH
    Lisa Hay
    Oct 8, 2025
    1.0
    Do not place order over phone, if you're talking to a robot. I placed an order there and when I showed up they never received my order online, and wasted half of my lunch break over this bullshit
  • KN
    Kasiy narib
    Sep 4, 2025
    5.0
    Great coffee, great service! Great atmosphere! I love the place.
  • EM
    eli martinez
    Jul 10, 2025
    5.0
    Busssssssssssssssssing. Best pizza I had in a long time every time I'm in Ohio I order donatos. Everything is great, the Garlic Asiago Cheese Bread is very well seasoned. The meatballs are great with the bread or alone. I just shove those balls down my throat is that good.
  • JP
    Joseph Polen
    Aug 1, 2020
    5.0
    Order here around once a month and it's always fresh and done when I pick it up.

Frequently Asked Questions About Donatos Pizza

What type of pizza is Donatos Pizza famous for?

Donatos Pizza is famous for Edge to Edge® toppings on a crispy golden thin crust.

What are the operating hours of Donatos Pizza in London, OH?

Donatos Pizza is open Monday to Thursday and Sunday from 11:00 AM to 12:00 AM, and on Friday and Saturday from 11:00 AM to 1:00 AM.