Many customers praised the friendly and helpful staff, highlighting specific employees for their outstanding service.
Food Quality
Feedback on food quality was mixed; while some enjoyed the ice cream and certain menu items, others reported issues with dry burgers and incorrect orders.
Order Accuracy
Numerous reviews mentioned frequent mistakes with orders, including missing items and incorrect food preparation.
Cleanliness
Several customers noted that the location was clean and well-maintained, contributing positively to their dining experience.
Service Speed
There were complaints about slow service, particularly during busy times, with some customers experiencing long waits for their orders.
MM
Mills Miles
Nov 1, 2025
5.0
Calem Ryan Mason is the greatest employee I have ever had the pleasure of ordering from. Not only did he treat me with kindness. He told me to have an extraordinary day. He was kind of my kids too. I don’t think I’ll ever eat at any fast food chain other than Dairy Queen. Whoever owns this Dairy Queen needs to give Mr. Mason a raise. One time I saw Calem forgive the change of a struggling, single mother who didn’t have enough money to pay for her meal. what kind upstanding young man.
KK
Kenny
Oct 21, 2025
1.0
Total trash,the patties on my burger was so dry and cold, the cheese couldn't melt, fries were just as bad, at least the shake was good
R1
Raider 1
Sep 22, 2025
5.0
You gotta love DQ chilli cheese dog and onion rings please 🥺
GH
Gregory Helentjaris
Sep 2, 2025
3.0
Part of dining room closed. Plenty of parking.
JM
Jeff Mobley
Aug 16, 2025
1.0
The ice cream was good but the chilli dog gave me food poisoning. I should have known better than to eat it when I noticed the chilli sauce was dried out. Apparently they never took a safe serve course. Learn how to properly store and heat your products before someone ends up dead from a bacterial infection.
What are the opening hours for Dairy Queen Grill & Chill in London, OH?
The restaurant is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 10:30 PM on Friday and Saturday.
Is Dairy Queen Grill & Chill in London, OH family-friendly and accessible?
Yes, the location is family-friendly and offers amenities such as booster seats, high chairs, wheelchair accessibility, and a restroom.
Does Dairy Queen Grill & Chill have drive-thru and outdoor seating options?
Yes, Dairy Queen Grill & Chill offers a drive-thru service and outdoor seating for customers.
Can I order from Dairy Queen Grill & Chill online or via a mobile app?
Yes, you can order online through their website and download their app for exclusive deals and mobile ordering with rewards.
Are there any holidays when Dairy Queen Grill & Chill is closed?
Yes, the location is closed on November 27, 2025, and December 25, 2025.
What nearby medical facilities could be useful for customers visiting Dairy Queen Grill & Chill?
Madison Health Urgent Care and OhioHealth Physician Group Heart & Vascular are nearby medical centers that can be helpful in case of emergencies or health needs before or after your visit.
Are there other dining options close to Dairy Queen Grill & Chill?
Yes, nearby restaurants include Bob Evans, Subway, and Domino's Pizza, offering variety if you're looking to try different meals in the area.
What nearby stores can customers visit along with Dairy Queen Grill & Chill?
Customers can also visit Walmart London - Lafayette St, Woodforest National Bank, and Rent-2-Own furniture store close by for shopping or services.
What is the address and contact info for Dairy Queen Grill & Chill in London, OH?
The address is 365 Lafayette Street, London, OH 43140, and you can contact them at +1 740-956-1458.