Dairy Queen Grill & Chill

4.1
335 reviews

About

Fast Food RestaurantIce Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Details

  • Drive-throughAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable
  • Welcomes familiesAvailable

Location

Dairy Queen Grill & Chill
365 Lafayette Street, London, OH
43140, United States

Hours

Reviews

4.1
335 reviews
5 stars
205
4 stars
55
3 stars
31
2 stars
8
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees for their outstanding service.

Food Quality

Feedback on food quality was mixed; while some enjoyed the ice cream and certain menu items, others reported issues with dry burgers and incorrect orders.

Order Accuracy

Numerous reviews mentioned frequent mistakes with orders, including missing items and incorrect food preparation.

Cleanliness

Several customers noted that the location was clean and well-maintained, contributing positively to their dining experience.

Service Speed

There were complaints about slow service, particularly during busy times, with some customers experiencing long waits for their orders.
  • MM
    Mills Miles
    Nov 1, 2025
    5.0
    Calem Ryan Mason is the greatest employee I have ever had the pleasure of ordering from. Not only did he treat me with kindness. He told me to have an extraordinary day. He was kind of my kids too. I don’t think I’ll ever eat at any fast food chain other than Dairy Queen. Whoever owns this Dairy Queen needs to give Mr. Mason a raise. One time I saw Calem forgive the change of a struggling, single mother who didn’t have enough money to pay for her meal. what kind upstanding young man.
  • KK
    Kenny
    Oct 21, 2025
    1.0
    Total trash,the patties on my burger was so dry and cold, the cheese couldn't melt, fries were just as bad, at least the shake was good
  • R1
    Raider 1
    Sep 22, 2025
    5.0
    You gotta love DQ chilli cheese dog and onion rings please 🥺
  • GH
    Gregory Helentjaris
    Sep 2, 2025
    3.0
    Part of dining room closed. Plenty of parking.
  • JM
    Jeff Mobley
    Aug 16, 2025
    1.0
    The ice cream was good but the chilli dog gave me food poisoning. I should have known better than to eat it when I noticed the chilli sauce was dried out. Apparently they never took a safe serve course. Learn how to properly store and heat your products before someone ends up dead from a bacterial infection.

Frequently Asked Questions About Dairy Queen Grill & Chill

What type of food and treats does Dairy Queen Grill & Chill offer?

Dairy Queen Grill & Chill offers soft-serve ice cream, signature shakes, Blizzard® Treats, chicken strip baskets, and Grillburgers.

What are the opening hours for Dairy Queen Grill & Chill in London, OH?

The restaurant is open from 10:00 AM to 10:00 PM Monday through Thursday and Sunday, and until 10:30 PM on Friday and Saturday.