Arby's

3.9
915 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
12815 State Route 664, Logan, OH
43138, United States

Hours

Reviews

3.9
915 reviews
5 stars
390
4 stars
235
3 stars
154
2 stars
50
1 star
86

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported slow service, especially during evening hours, with some waiting over 15 minutes without being attended to.

Food Quality

While many customers enjoyed the food, there were consistent complaints about food being cold, poorly prepared, or not meeting expectations.

Cleanliness

The restaurant was often noted for its cleanliness, with several reviews highlighting clean facilities and well-maintained bathrooms.

Customer Service

Customer service experiences varied, with some praising friendly staff while others reported rudeness and lack of attention from employees.

Menu Availability

Several customers expressed frustration over menu items being unavailable, particularly roast beef, which is a key offering.
  • TD
    Tw Dowker
    5 days ago
    1.0
    On the phone I ordered, but they didn’t talk to me after I put in the order
  • BS
    Britney Scarberry
    Nov 23, 2025
    3.0
    Its fast food
  • DL
    Dan Lindman
    Oct 30, 2025
    5.0
    Went thru an hour before close and all my food was still nice and fresh and employees were nice and quick
  • SS
    Shy Salyer
    Oct 25, 2025
    1.0
    Ordered a #12, and after eating half the sandwich there was a piece of plastic in it.
  • EW
    Edward wharton
    Oct 2, 2025
    1.0
    Pulled up to the drive thru on 10/1/2025 They said take a look at the menu and we would be right with you...... WEnt to order a roast beef sandwich and they said owe we are out of roast beef. How does a roast beef fast food place run out of roast beef. People were lazy and did not want to clean the machine because it was at 9pm at night.