Papa Johns Pizza

3.2
264 reviews

About

Pizza RestaurantPapa John's
At Papa Johns Pizza in Lima, OH, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Lima pizza for any occasion. Call us for pizza delivery in Lima or stop by 902 N CABLE RD for carryout to order the best pizza in Lima, along with breadsticks, wings, and more!

Details

  • DeliveryAvailable

Location

Papa Johns Pizza
902 N CABLE RD, Lima, OH
45805, United States

Hours

Reviews

3.2
264 reviews
5 stars
98
4 stars
46
3 stars
14
2 stars
17
1 star
89

What are people saying?

AI-generated from recent customer reviews

Delivery Issues

Customers frequently reported problems with delivery, including long wait times, orders being redirected to DoorDash, and food arriving cold or incorrect.

Food Quality

Many reviews highlighted poor food quality, including undercooked pizzas, missing toppings, and overall dissatisfaction with the taste.

Customer Service

Numerous customers experienced rude or unhelpful service, with complaints about staff attitudes and difficulty reaching management.

Inconsistent Orders

Customers noted that their orders were often incorrect or incomplete, leading to frustration and disappointment.
  • RL
    Rebecca Laker
    6 days ago
    1.0
    Ordered on the app and then the delivery gets pushed to DoorDash. I asked the delivery driver to please make sure our sauces are there because a lot of times we don’t get it. He said “I was told they are in the sealed box”. He delivered, we open the box and it’s the wrong pizza and no sauces. Called the store, the guy who answered was so quick to blame the mess up on the door dash woman and said she switched two orders around. I told him that the sticker on the box is correct but the pizza inside it is wrong, also we had a man deliver not a woman so this was on them, not DoorDash. He told me they would void the first order and to reorder everything. So now I’m expected to tip a second delivery driver because they screwed up? And they were so rude to my second delivery driver in the store. I understand now why they have to run so many promotions, because no one wants to order and deal with them! Major props to my DoorDash drivers though, I appreciate the hell out of them.
  • BC
    Brodie “MrUwUmaki” Counts
    Dec 29, 2025
    5.0
    Good quality pizza our kids love it and it's always made fresh and quickly when you order.
  • BP
    Bradley Pepple
    Dec 27, 2025
    1.0
    I will never deal with them again. By the time it took me to order online and put in pass words. Tj's had my pizza done. And a way better pizza.
  • AB
    Alexica Bardo
    Nov 29, 2025
    1.0
    I paid extra money to order through their app to avoid DoorDash. They redirected my order to DoorDash even though I paid a $5.49 delivery fee for their OWN driver to deliver it plus a $5 tip. That is an extra $10.49. DoorDash is terrible at delivery for this store. Takes 1-2 hours every time. I’ve been waiting for 10 1/2 minutes so far trying to cancel my order. I’ll never order from here again. Now after 20 minutes and a really aggressive & rude manager, my order was canceled and I was told they only use DoorDash now. So basically they’re stealing money from you by charging you a $5.49 fee when it’s going to go through DoorDash anyways, where there would be a $0 delivery fee for orders over $12. Nice to know.
  • KM
    Kayla Meister
    Nov 9, 2025
    1.0
    Ordered a large pizza and buffalo wings for carry on out, the order was scheduled for pickup at 3:30-3:40pm, I arrived at 4:00pm to pick my order. The employee informed me that they accidentally gave my food to a doordash driver, they needed to remake my food and it would be about 15 mins, I asked for a discount and the employee told me half of my order amount will be back on my card in 3-5 days. I came back after 20 mins to pick up my food, food was ready, pizza was very sloppy looking, missing cheese and pepperoni in spots, also wasn’t cut into 8 full slices properly. 0/10 do not recommend and I will not be coming back to this location.

Frequently Asked Questions About Papa Johns Pizza

What are the operating hours for Papa Johns Pizza in Lima, OH?

Papa Johns Pizza is open from 10:00 AM to midnight Monday through Thursday, 10:00 AM to 1:00 AM on Friday and Saturday, and 10:00 AM to 11:00 PM on Sunday.

Does Papa Johns Pizza in Lima offer delivery services?

Yes, Papa Johns Pizza in Lima offers delivery services with no-contact delivery options.