Panera Bread

4.1
851 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Lima is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
1830 Harding Highway, Lima, OH
45804, United States

Hours

Reviews

4.1
851 reviews
5 stars
451
4 stars
212
3 stars
82
2 stars
46
1 star
60

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, highlighting items like soups and sandwiches, but some reported issues with freshness and portion sizes.

Service Issues

Several reviews mentioned problems with order accuracy and staff behavior, including rudeness and lack of attention.

Cleanliness

Multiple customers noted cleanliness issues, including dirty tables and restrooms, which detracted from their experience.

Pricing Concerns

Many customers felt that the prices were too high for the quality and portion sizes of the food.

Positive Atmosphere

Despite some negative feedback, several reviews praised the friendly staff and pleasant dining environment.
  • AG
    Anne G.
    Jan 4, 2026
    3.0
    Chicken salad sandwich pick 2 was kind of pathetic, hardly any chicken salad in it. My husband got the chipotle chicken avo melt and it was good 4/5.
  • TC
    Tonyamy Carlton
    Jan 4, 2026
    1.0
    Ordered 3 bagels. When we got them they were barely toasted and cold. Had to ask them to re-toast them. Butter that was given came out of the freezer it seemed. How are you to spread that on a bagel. So we asked the kitchen if they could butter them for us as you would think they would have butter back there for sandwich orders etc but we were pointed to a microwave to use. Well if they took a minute to think , the butter packets have foil on the top of them and can’t be put in the microwave so I needed a plate. I spent 5 min scraping hard blocks of butter out onto a plate to microwave them so that they were spreadable for the bagel. By the time I got done that, the bagels were cold. You have to ask yourself why on earth does a restaurant that serves people have a microwave for customers to use ?! As we were leaving my 10 yr old son pointed out the Panera commitment sign which states that they take pride in serving fresh great food to customers liking. If I would have had my phone I would have taken a photo and attached it. I think you need to rethink your vision statement.
  • BC
    brooklyn crum
    Jan 1, 2026
    1.0
    Ordered my food and the lady ringing it up messed up my order so they tried making me pay 2 times for something I already paid for. The customer service is HORRIBLE. They even admitted to messing up and still tried making me pay again.
  • NB
    Nicolas Barina
    Dec 15, 2025
    1.0
    Walked in at 10:30am to buy a single bagel with cream cheese and there was a getleman buying some bakery goods. Megan the catering coordinator is telling her whole life story to this guy while im standing there waiting to buy my bagel. The guy paid for his food and got his receipt and the two are just standing there talking while LOOKING AT ME. I walked out and they were still talking. Unprofessional and ridiculous. Your life story isnt that important and other people were in line.
  • SS
    stanley sinegar
    Dec 14, 2025
    2.0
    Overpriced sandwiches. Too much bread. Not enough meat. Service was decent. Store was clean.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Lima accept reservations?

No, Panera Bread in Lima does not accept reservations.

What are the regular opening hours for Panera Bread Lima?

Panera Bread in Lima is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 8:00 PM on Sunday.