McDonald's

3.3
1510 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
575 Market St, Lima, OH
45801, United States

Hours

Reviews

3.3
1,510 reviews
5 stars
444
4 stars
300
3 stars
301
2 stars
161
1 star
304

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and rude staff, leading to a consistently poor service experience.

Cleanliness

The cleanliness of the restaurant, particularly the bathrooms, was frequently criticized, with reports of unsanitary conditions.

Food Quality

While some customers enjoyed the food, many complained about cold meals, incorrect orders, and overall dissatisfaction with food preparation.

Staff Behavior

Several reviews highlighted unprofessional behavior from staff, including rudeness and lack of proper hygiene practices.
  • NT
    Not Thisone
    4 days ago
    1.0
    45min for 1 sandwich and small fry omg there bad
  • TF
    Tolbert Family
    Jan 5, 2026
    1.0
    This is by far the worst McDonald's I've been to in my travels. I ordered from there kiosk that would not take my money then waited for over 45 mins before someone would let me pay for my food. Mind you I'm on my lunch break after an hour I still had not received my food so I waited to speak with someone to get my money back so I could head to work and the money was taken and I waited another 10 mins for them to come back and give me in correct change. Would not recommend at least around afternoon times.
  • SC
    Shennon Cox
    Jan 4, 2026
    1.0
    I took my nieces and nephews to this McDonald's. I wish I would NOT have! I wish I went to a different one but this one was the closest. There was one gentleman that was in his apron (could have been off the clock) that was sleeping in a chair! Numerous Dirty tables, that's had cups and food all over them. Floor was sticky and had pop stains by the entrance! Sandwiches were so sloppy they were falling out of the bun and there was a hair in the spicy chicken sandwich. I WILL NEVER COME BACK TO THIS PLACE AGAIN!!!!
  • DH
    David Harris
    Jan 1, 2026
    3.0
    Super slow with the take out today. We are not from here so don't know if that's normal or not. Preordered food on app, still took close to 29 minutes to get food.
  • MM
    Margie Mercado
    Dec 6, 2025
    1.0
    My family and I came here for lunch, the service that we received along with more than half the rest of the entablements customers was beyond terrible, none of the employees were kind, they were all rude, had no manners, talked disrespectfully to the customers, were talking foul and cussing behind the counter. it was over all the WORST experience I've ever had at a McDonalds, not to mention our meals were wrong, cold, burgers over cooked, and had to wait over 45 mins for them. I will never go back, yall need to do better!!!

Frequently Asked Questions About McDonald's

What are the regular opening hours for McDonald's at 575 Market St, Lima, OH?

McDonald's at 575 Market St, Lima is open daily from 5:00 AM to 10:00 PM.

When is the drive-through service available at this McDonald's location?

The drive-through at McDonald's is open daily from 5:00 AM until midnight.