McDonald's

3.0
1100 reviews
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Business Details

941 N Cable Rd, Lima, OH
45805, United States
(419) 229-1196
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
941 N Cable Rd, Lima, OH
45805, United States

Hours

Reviews

3.0
1,100 reviews
5 stars
249
4 stars
214
3 stars
213
2 stars
126
1 star
298

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported extremely slow service, with many waiting over 30 minutes for their orders.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and poorly prepared food.

Staff Behavior

Feedback indicated that staff were often rude, unprofessional, and engaged in gossip rather than focusing on customer service.

Food Quality

Many customers complained about cold food, incorrect preparation, and overall dissatisfaction with the quality of the meals.

Management Issues

Several reviews pointed to poor management practices, including lack of oversight and inadequate training for staff.
  • JS
    James Scarberry
    Oct 16, 2025
    1.0
    Food is ok if you can get it correctly or on time. Staff talks too much gossip in the back for everyone to hear and final straw was this evening the lobby doors were locked before 8pm on a Thursday randomly while having a mile long drive thru line. Where management on this one? This ain't necessary the employees but a upper management issue I can't see how they don't notice these issues or haven't heard of them.
  • NM
    Nick St myers
    Oct 14, 2025
    3.0
    Only bad thing I have to say is sometimes I'll walk there in the evening since its not far from me and the lobby is closed half the time at 8pm or before
  • CH
    CJ Hanobik
    Oct 12, 2025
    1.0
    INSANELY SLOW. How can you call this fast food. It took 55 minutes to get ONE QUARTER POUNDER. They didn’t even give me my quarter pounder. I got a disgusting single cheeseburger. There were 5 people in the store and they were completely ignored for over an hour as employees focused on the drive through. Management needs improvement. The workers instructed multiple people in the drive-through to pull forward… just to let them sit there for about 40 minutes while they were talking and arguing in the back. They had cars reversing out of the drive-through. This place needs to be shut down.
  • MM
    Missys Mix
    Oct 5, 2025
    1.0
    Fries were cold took 35 mins to get my food and my mc crispy we're made all wrong
  • VK
    Vince K
    Sep 27, 2025
    1.0
    Don't go there for breakfast it'll take 45 minutes to get your order cold. Not to mention the egg mcmufifns will be full of egg shells and crunchy. Oh ya cant call either because the phones dont work. Went inside and first thing I hear is an employee saying they are stressed out because they are busy. Oh my gosh you actually gotta work at your job what a shock. Definitely won't be back
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Frequently Asked Questions About McDonald's

What are the delivery hours for McDonald's at 941 N Cable Rd, Lima, OH?

Delivery is available every day from 5:00 AM to 11:30 PM.

What are the drive-through operating hours for this McDonald's location?

Drive-through is open Monday to Thursday and Sunday from 5:00 AM to 11:00 PM, and on Friday and Saturday from 5:00 AM to midnight.