McDonald's

3.4
1167 reviews
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Business Details

2619 Elida Rd, Lima, OH
45801, United States
(419) 991-3903
http://www.mcdonalds.com/
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About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
2619 Elida Rd, Lima, OH
45801, United States

Hours

Reviews

3.4
1,167 reviews
5 stars
370
4 stars
232
3 stars
232
2 stars
115
1 star
218

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and rude staff interactions.

Food Quality

While some customers received hot and fresh food, many complained about cold, old, or poorly prepared items.

Cleanliness

The restaurant's cleanliness was inconsistent, with reports of dirty floors and unsanitary conditions.

Staff Performance

Employee behavior varied widely, with some praised for friendliness while others were criticized for unprofessionalism.

Order Accuracy

A significant number of reviews highlighted issues with order accuracy, including missing items and incorrect modifications.
  • SA
    Shannon Albee
    Nov 6, 2025
    1.0
    Had to be pulled off to the side to wait on hash browns so their drive-thru numbers could look good, had five other cars waiting in front of me and had to wait about 10 minutes while we all sat there and watched 10 other cars go ahead of us before she brought our food out. Ridiculous. The fact that they make people pull over into spots or pull ahead to wait, so they can trick their system into thinking they are actually giving fast service and they don't get into trouble, is BS. Any way to get around giving actual good service these days 🤦🏻‍♀️🙄.
  • SK
    Shelby Kuhlman
    Nov 5, 2025
    1.0
    The drive-thru here is terrible. When you order 3 items, and it takes longer than 5 minutes for you to get your food, it's ridiculous. A frappe, a sandwich, and an order of fries, and I sat for over 10 minutes. I would not recommend this location, ever.
  • RA
    Rick Adkins
    Oct 7, 2025
    3.0
    Just like all McDonald's you have to wait and your food is still not hot or done. Was pulled over for approx 8 min waiting on fries. Delivered about half done and not hot for an 8 min wait.
  • AB
    aiden barnes
    Sep 21, 2025
    1.0
    Didn't give me a free small water EVEN THOUGH IT IS FREE ON THE MENU. This McDonalds and the employee's are rude. One employee came out and said she wasn't going to give us waters. I do not recommend this McDonalds.
  • TM
    Terrell Mclaurin
    Sep 4, 2025
    1.0
    Not once but twice have I come here and they “lost” my mobile order. I’ve had to also pay for the same order twice because they couldn’t honor the price I paid on the app.
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Frequently Asked Questions About McDonald's

What are the regular operating hours for this McDonald's location?

This McDonald's is open daily from 5:00 AM to 11:00 PM.

Does this McDonald's have drive-through service and what are its hours?

Yes, it has a drive-through open daily from 5:00 AM to midnight.