Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
807 reviews
5 stars
222
4 stars
153
3 stars
133
2 stars
82
1 star
217
What are people saying?
AI-generated from recent customer reviews
Service Quality
Customers consistently reported slow service, with many experiencing long wait times and incorrect orders.
Staff Attitude
Numerous reviews highlighted rude and unprofessional behavior from staff, contributing to a negative dining experience.
Order Accuracy
Frequent complaints about incorrect orders and missing items were noted, indicating a lack of attention to detail.
Cleanliness Issues
Several customers mentioned unsanitary conditions in the restaurant, particularly in the bathrooms.
Food Quality
Many reviews indicated that food was often cold, stale, or poorly prepared, leading to dissatisfaction.
- THToni HoldrenDec 28, 20252.0Terrible service almost always! Went in at 1030 and waited for our 20 dollar breakfast order for 25 mins… one girl was snobby and acted like we were preventing her from something 🤷🏻♀️ once we got our food my bagel was burnt and cold and we missed our hot chocolate… the other girl, skinny and blonde assisted us and was very nice while the first dark haired girl kept rolling her eyes at us and avoiding helping us. The steak was yesterday’s breakfast… no silverware no syrup no napkins nothing… need to get this store in order!!!
- CJCaitlyn JenkinsDec 7, 20251.0Came in, ordered a shared meal with fries nuggets and sandwiches, waited over 20-30 minutes and it was cold. I got a shake while ordering, chocolate and they gave me vanilla, asked for it to be remade they just added chocolate syrup on top. Ordered a triple cheeseburger only mustard and it came with ketchup and onion, when asked for it to be remade, it was the same exact sandwich. On top of that the drink machine needs redone, everything is watered down. - 12/07/25
- DDDavidDec 6, 20251.0Slowest McDonald’s on planet earth . 4 cars in front of me takes 30 minutes to serve us…
- MMMorgan MetzgerDec 2, 20251.0Worst McDonalds I’ve ever been to. Every visit is extremely slow and has rude staff. Went at lunchtime recently the lady taking our order on the speaker couldn’t understand us (automated message kept interrupting us and her) and she ignored us at the window for a long time so we ended up just leaving. Go to the Wapak McDonald’s instead.
- DSDavid SeffernickNov 28, 20251.0SLOW. Waited in 5 minutes at the speaker before anyone asked to take order. Waited another 15 minutes to get food. Only 3 cars in line ahead of us.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's located at 2455 Shawnee Rd, Lima, OH?
McDonald's in Lima is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 6:00 AM to 11:00 PM on Friday and Saturday.
During what hours is the drive-thru service available at this McDonald's?
The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.
What are the delivery hours for this McDonald's location?
Delivery service is available from 5:00 AM to 10:30 PM Monday through Thursday and Sunday, and from 5:00 AM to 11:30 PM on Friday and Saturday.
Can I order food for delivery or pickup from this McDonald's online?
Yes, you can order for delivery or curbside pickup online through their delivery site at https://mcdonalds.order.online/business/-5579 or via the McDonald's App.
What payment options are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's offer WiFi and mobile ordering services?
Yes, the location offers WiFi, mobile ordering, mobile offers, drive-thru, McDelivery, and gift cards.
How can the nearby Dollar Tree store be useful when visiting McDonald's on Shawnee Rd?
You can easily combine your McDonald's visit with shopping at Dollar Tree nearby to pick up discount household items or party supplies.
Are there other fast food restaurants near McDonald's at 2455 Shawnee Rd?
Yes, nearby fast food options include another McDonald's, Arby's, and Burger King, which give customers variety when dining in the area.
What nearby gas stations can I find when visiting McDonald's at this location?
Nearby gas stations include Duchess, BP, Duke & Dutchess, and bp America, convenient for customers fueling up before or after their meal.
Are there restaurants near McDonald's where I can enjoy different cuisines?
Yes, nearby restaurants include Maz Place, East of Chicago (pizza), La Charreada Shawnee (Mexican), Jalapenos Mexican Grill, and Westside Pizza offering diverse dining experiences.