Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.1
797 reviews
5 stars
219
4 stars
152
3 stars
133
2 stars
80
1 star
213
What are people saying?
AI-generated from recent customer reviews
Staff Attitude
Numerous reviews highlighted disrespectful and rude behavior from staff, including yelling at customers and showing a lack of professionalism.
Order Accuracy
Many customers reported frequent mistakes with their orders, including missing items and incorrect food preparation.
Service Speed
Customers consistently complained about slow service, with long wait times in both the drive-thru and for in-store orders.
Food Quality
Feedback indicated inconsistent food quality, with reports of cold, stale, or improperly prepared items.
Management Issues
Several reviews suggested a need for management overhaul due to poor staff training and overall operational inefficiencies.
- JJJacobNov 13, 20251.0I didn’t get my mcmuffy
- AGAllison GNov 12, 20251.0What’s the point of doing a mobile order ahead of time if they consistently take 10-15 minutes to bring it out after I’ve arrived and parked? There’s not even a line for the drive thru. It’s not just this McDonald’s, it’s every single one in Lima. Ridiculous.
- PHPhillip HarrisNov 11, 20255.0This place is always fast even at lunch time
- LTLylah ThompsonOct 15, 20251.0Very disrespectful staff members, employee yelled directly at a customer in the drive through window due to a simple question being asked and after decided to walk away from the window instead of giving the customer their order. I will not be returning back to this location.
- AFAndrew FontaineSep 26, 20254.0Ordered 3 number 9's. One one i asked for no cheese and ketchup only. All 3 orders had cheese and pickles ketchup and mustard. My children hate pickles so I ate them. And my wife doesnt do cheese. But she tolerated it. Please try to do a little better. Other than that my order was good.
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's located at 2455 Shawnee Rd, Lima, OH?
McDonald's in Lima is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 6:00 AM to 11:00 PM on Friday and Saturday.
During what hours is the drive-thru service available at this McDonald's?
The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 5:00 AM to midnight on Friday and Saturday.
What are the delivery hours for this McDonald's location?
Delivery service is available from 5:00 AM to 10:30 PM Monday through Thursday and Sunday, and from 5:00 AM to 11:30 PM on Friday and Saturday.
Can I order food for delivery or pickup from this McDonald's online?
Yes, you can order for delivery or curbside pickup online through their delivery site at https://mcdonalds.order.online/business/-5579 or via the McDonald's App.
What payment options are accepted at this McDonald's?
McDonald's accepts American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Does this McDonald's offer WiFi and mobile ordering services?
Yes, the location offers WiFi, mobile ordering, mobile offers, drive-thru, McDelivery, and gift cards.
How can the nearby Dollar Tree store be useful when visiting McDonald's on Shawnee Rd?
You can easily combine your McDonald's visit with shopping at Dollar Tree nearby to pick up discount household items or party supplies.
Are there other fast food restaurants near McDonald's at 2455 Shawnee Rd?
Yes, nearby fast food options include another McDonald's, Arby's, and Burger King, which give customers variety when dining in the area.
What nearby gas stations can I find when visiting McDonald's at this location?
Nearby gas stations include Duchess, BP, Duke & Dutchess, and bp America, convenient for customers fueling up before or after their meal.
Are there restaurants near McDonald's where I can enjoy different cuisines?
Yes, nearby restaurants include Maz Place, East of Chicago (pizza), La Charreada Shawnee (Mexican), Jalapenos Mexican Grill, and Westside Pizza offering diverse dining experiences.