Business Details
About
Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Details
- Drive-throughAvailable
Location
Hours
Reviews
3.0
1,166 reviews
5 stars
306
4 stars
187
3 stars
227
2 stars
128
1 star
318
What are people saying?
AI-generated from recent customer reviews
Service Speed
Customers frequently reported extremely slow service, with many waiting over 20 minutes for their orders.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Cleanliness
The restaurant was often described as dirty, with unclean tables and restrooms, impacting the overall dining experience.
Customer Service
Many customers experienced rude or unhelpful staff, contributing to a negative perception of the service.
Play Area Issues
The play area was frequently reported as dirty and poorly managed, with inconsistent hours and maintenance.
- AMArdyn MadisynDec 31, 20251.0They may as well close at 10pm and change that 11pm BS. Got there tonight at 10:19pm, another car pulled up on the next lane just s few seconds after me. Automated voice welcomed us and said they'll be right with us. 10:30 come around, a full 11 minutes later, still no order taking. Guy next to me kept looking to see if I was getting my order, I wish. We sat for a few more snd finally gave up. People behind pulled forward, I went to taco bell, while waiting on my roder watched four sets of cars pull up, wait pull to the McDonald's window, look in and drive away. I saw them in McDonald's, guess they just rather get ready for New Year's Eve, I get it, but this has happened other times too. You guys really are bad at this.
- DGDakota GangerDec 24, 20251.0Slowest McDonald’s in the world and has two people in the drive thru what a disgrace take 30 mins to get food
- TJTiffany JacksonDec 21, 20251.0By far the worst McDonalds ever manger was very rude to workers he seemed like the job was to much for him took 20 minutes plus to get our food peoples food ahead of me was hard as a rock overall worst McDonalds ever manger should not be manger
- MDMichelleM Van DineDec 13, 20254.0I just saw on Facebook where supposedly they stopped making pennies. And so stealing extra money is what they decided? I am boycotting for my 2 cents okay that's a new York penny and I mostly eat at home. They lie alot about stamps won't come and when the government shutdown my stamps worked fine. So I don't know what McDonald's if any is displayed it but if that's that then I have to not eat anything because of the concept that it's so overpriced and they want to steal two cents and so I don't know if that's the case or not because they are always lying. Thanks
- BMBrandy MccarthyDec 7, 20251.0What a joke, placed a online order around 850, went to pick up around 905 for them to tell me that I waited to long to come pick up food manger at the window got shity with me and thew my phone at me. Had to go somewhere else to get food, cause I wasn't dealing with her. U all need to do.better...
Frequently Asked Questions About McDonald's
What are the regular operating hours of McDonald's at 1965 N West St, Lima, OH?
McDonald's at 1965 N West St, Lima, OH is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday, and from 6:00 AM to 11:00 PM on Friday and Saturday.
When is the drive-thru service available at this McDonald's location?
The drive-thru is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday; on Friday and Saturday, it remains open until midnight.
What are the delivery hours for this McDonald's?
Delivery is available daily from 5:00 AM to 10:30 PM Monday through Thursday and Sunday, and from 5:00 AM to 11:30 PM on Friday and Saturday.
Can I order McDonald's food online or through a mobile app?
Yes, you can order online through their delivery platform or use the McDonald's App available on Apple App Store and Google Play Store.
What payment methods are accepted at this McDonald's location?
They accept American Express, Android Pay, Apple Pay, Cash, Discover, Mastercard, and Visa.
Does this McDonald's offer any special services?
Yes, this location offers DriveThru, Gift Cards, McDelivery, Mobile Offers, Mobile Ordering, and WiFi.
Does this McDonald's support curbside pickup?
Yes, curbside pickup is available as one of their pickup and delivery services.
What are some nearby dining options if I want to explore other restaurants around McDonald's?
Nearby dining options include Fat Jack's Pizza, Taco Bell, Happy Daz Restaurants, and Burger King, all within a short distance from McDonald's.
Are there any nearby convenience stores or gas stations close to this McDonald's?
Yes, Circle K and BP gas stations are nearby, which can be useful for fuel or quick stops along with your visit to McDonald's.
What local services and shops are near McDonald's at 1965 N West St for additional errands or needs?
Nearby you can find services and shops such as Redbox rental kiosks, Prom Palace bridal shop, Don Johnson's Bridal & Floral, Rustic Razor beauty salon, and World of Awards and Gifts shop.