McDonald's

3.3
1774 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1920 Harding Hwy, Lima, OH
45804, United States

Hours

Reviews

3.3
1,774 reviews
5 stars
547
4 stars
351
3 stars
311
2 stars
174
1 star
391

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor service from staff, including rude behavior and lack of attention.

Food Quality

Many reviews highlighted issues with food quality, including cold, stale, or improperly prepared items, as well as unsanitary conditions.

Positive Staff

Despite the negative feedback, several customers praised specific employees, particularly Jule, for their friendly and attentive service.

Cleanliness Concerns

Several reviews mentioned dirty dining areas and restrooms, indicating a need for better cleanliness standards.
  • KS
    Karlie Simon
    2 days ago
    2.0
    Everytime i come here they have an attitude or rush you to order. We just went through today and they got our meal wrong. charged us more than what we ordered too. put lettuce on our burgers that weren’t suppose to be on there. asked for no pickle, got pickle. no bacon on the burger either when its name has bacon in it lol. fries were stale and mid warm. went to the pick up window, a girl was on her phone and didn’t get off till a couple minutes after with our stuff sitting, and she didn’t check the bag and didn’t say anything. other time we went for breakfast the girl have an attitude and didn’t say have a good day or anything and just closed the window. mcdonald’s do better with your employees and food. props to the ones the actually care about their job and making people happy for what they pay for.
  • JT
    Jessie Taylor
    6 days ago
    1.0
    Worst McDonald’s there is! Ordered a 6 pc happy meal for my son got all the way home(35 min away) he opens his happy meal and no nuggets!!! Now my son has no chicken nuggets! How hard is it to do a single job!!!!!!!!!! I didn’t even want to give a 1 star!
  • KB
    kevin bowden
    Jan 3, 2026
    1.0
    Rude black girl with long dreads shoved food in our face without saying so much as a hi, or thank you.
  • KD
    Kellen Decker
    Jan 2, 2026
    1.0
    Ask for ranch, they never give you ranch . 7/10 times I get my kid a kids meal with a chocolate milk, and we do not receive chocolate milk . The worst culture showing kids to half ars do the job
  • ZF
    Zack F
    Dec 19, 2025
    1.0
    Order my food on the app for curbside I’ve been waiting at curbside for 30 minutes for four sausage McMuffins and one with an egg and there’s literally no traffic. There’s nobody at McDonald’s at 6 o’clock in the morning. 0 star!!!!!

Frequently Asked Questions About McDonald's

What are the regular opening hours of McDonald's at 1920 Harding Hwy, Lima, OH?

McDonald's is open from 5:00 AM to 11:00 PM Monday through Friday, 24 hours on Saturday, and from 5:00 AM to 11:00 PM on Sunday.

What are the delivery hours for this McDonald's location?

Delivery is available daily from 5:30 AM to 11:30 PM, except on Friday and Saturday when it extends until 12:30 AM.