Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Lima, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers frequently reported poor service, including long wait times, rude staff, and incorrect orders.
Product Consistency
There were mixed reviews on product quality, with some customers enjoying the coffee and donuts while others complained about stale items and incorrect orders.
Staff Attitude
While some reviews praised friendly and helpful staff, many others noted instances of rudeness and lack of acknowledgment from employees.
Cleanliness
The cleanliness of the location received positive feedback, although there were also reports of unsanitary conditions in certain areas.
IT
Isaiah Taylor
Jan 4, 2026
1.0
Close thirty minutes before they were supposed to close
SW
Steven Whitehead
Jan 1, 2026
5.0
Okay I go in to this Dunkin everyday since the one time McDonalds iced coffee machine was down and haven’t looked back! The drinks are always better the the clown’s coffee across the street, BUT if the morning crew has KJ, Lilith, and Mallory working it’s above and beyond good and I am a customer now for life you don’t get kindness, smiles, and a perfect drink every single time. TY DUNKIN FOR EMPLOYING PEOPLE WHO TAKE PRIDE IN WHAT THEY DO. You got a customer for life 🥤😁
DL
Dark Lord
Dec 18, 2025
3.0
First time ever masticating at a Dunkin-Donuts. The pastry is a tomb of flavorless dust, a monument to shattered culinary hopes.
RD
Rainy Days
Nov 22, 2025
1.0
Had a worker tell me my order was weird and that he wouldn’t do it even thought it’s a refresher with raspberry syrup added. I’ve gotten it before at different locations no problem. I asked about it to the worker and he had a lot of attitude and now whenever I go there multiple works would stare at me until I leave.