Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Lima, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Numerous customers reported poor service, including long wait times, rude staff, and incorrect orders.
Cleanliness
While some reviews praised the cleanliness of the location, others highlighted unsanitary conditions, particularly in the bathrooms.
Product Quality
Customers expressed dissatisfaction with the quality of food and drinks, mentioning stale donuts and poorly made beverages.
Staff Performance
Feedback was mixed regarding staff performance; some praised individual employees for their helpfulness, while others criticized the overall service and management.
Pricing Concerns
Several customers noted that prices were high compared to other locations, leading to dissatisfaction with value.
RD
Rainy Days
1 day ago
1.0
Had a worker tell me my order was weird and that he wouldn’t do it even thought it’s a refresher with raspberry syrup added. I’ve gotten it before at different locations no problem. I asked about it to the worker and he had a lot of attitude and now whenever I go there multiple works would stare at me until I leave.
MH
Mike H
Nov 15, 2025
5.0
Awesome location.
SS
subaetae
Sep 27, 2025
2.0
Service here is awful, I stood in line for 15 minutes before walking out. I wasn’t acknowledged at all, 2 women glanced at me on various occasions and still didn’t said a word or take my order. Absolutely unacceptable.
JT
Jaselinn Torez
Sep 11, 2025
2.0
disgusting
MM
Marlene
Aug 22, 2025
1.0
Ordered pumpkin frozen coffee. The taste stayed in my mouth, it was so artificial flavored that it should not be advertised as a pumpkin drink. Threw them in to the trash, a waste of $13...went straight to Biggby!!
But on a side note the pumpkin doughnuts were amazing!!