Chipotle Lima Elida Road is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Several customers noted that the dining area was dirty and unkempt, impacting their overall experience.
Portion Sizes
Customers frequently complained about small portion sizes and inconsistency in ingredient amounts.
Online Ordering
There were consistent complaints about problems with online orders, including incorrect items and poor quality.
VG
Victoria Gibson
Jan 2, 2026
1.0
Used to love this place / location so much but lately everytime I go in hours before closing (5-7pm) they seem to be out of so much stuff & it’s happened soooo much lately… Once or twice is one thing but what seems to be everyday is a bit ridiculous.
LH
Lee Huffman
Dec 29, 2025
2.0
Pepper mix was so salty wasn't hardly fit to consume
HM
Hudson Maag
Dec 26, 2025
1.0
They were out of almost everything… also the service was also kinda slow
CM
Calvin Menke
Dec 26, 2025
1.0
out of gauc, queso, salsa, cheese, lettuce, veggies
TT
TFL3
Dec 6, 2025
1.0
If you like you order late after ordering it 2 hours ahead of time, uncooked rice and a lower portion size and overpaying then this is your place. Seems like every time I go there now the quality just keeps getting worse and worse.
Frequently Asked Questions About Chipotle Mexican Grill
What are the operating hours of Chipotle Mexican Grill on Lima Elida Road?
Chipotle Mexican Grill on Lima Elida Road is open daily from 10:45 AM to 11:00 PM.
Where is Chipotle Mexican Grill located in Lima?
It is located at 3292 Elida Rd, Ste 100, Allen, Lima, OH 45805, across from Franklin Park Mall between Homerdale Ave & Wendood Dr.
Does Chipotle Mexican Grill on Lima Elida Road offer pickup and delivery services?
Yes, they offer both in-store pickup and delivery services.
How can I order food from Chipotle Mexican Grill using their app?
You can order using the Chipotle app available on the Apple App Store via this link: https://chipotle.app.link/Carne-Apple.
What sustainability and food quality principles does Chipotle follow?
Chipotle prioritizes responsibly sourced, real food using only 53 real ingredients without artificial colors, flavors, or preservatives, following their "Food with Integrity" principles.
How can I contact Chipotle Mexican Grill at Lima Elida Road by email and phone?
You can email them at oh.1638.limaelida@chipotle.com or call +1 419-221-3825.
What nearby restaurants are close to Chipotle Mexican Grill on Elida Road?
Nearby restaurants include Five Guys, Applebee's Grill + Bar, Raising Cane's Chicken Fingers, IHOP, and Pardon My Cheesesteak, providing additional dining options in the area.
What car-related services are available near Chipotle on Elida Road?
Nearby, you can find Discount Tire for tire services, Take 5 Oil Change and Valvoline Instant Oil Change for quick oil changes, and White's Honda of Lima for automotive needs.
Where can I do grocery shopping close to Chipotle on Elida Road?
Nearby grocery and supermarket options include ALDI USA and Meijer, which are convenient for customers to shop before or after visiting Chipotle.
What online and social media platforms can I use to follow or learn more about Chipotle?
You can visit Chipotle's LinkedIn, Pinterest, YouTube, Facebook, Instagram, Twitter, and their official website for updates and information.