Arby's

4.1
978 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2393 Elida Rd, Lima, OH
45805, United States

Hours

Reviews

4.1
978 reviews
5 stars
473
4 stars
260
3 stars
134
2 stars
52
1 star
59

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some items being fresh and delicious while others were cold or stale.

Service Issues

Several reviews highlighted poor service experiences, including incorrect orders and rude staff interactions.

Cleanliness

While some customers praised the cleanliness of the restaurant, others noted that it was dirty and in need of a remodel.

Order Accuracy

There were multiple complaints about incorrect orders being given, leading to customer frustration.

Positive Staff Interactions

Despite some negative experiences, many customers appreciated the friendliness and helpfulness of the staff.
  • JW
    joe Wrasman
    Jan 2, 2026
    5.0
    Right now they have a limited edition peach cobbler rolls deep fried and they are delicious. I’m not sure about the roast beef sandwiches anymore nowadays but the Reubens are pretty good curly fries always the main try to get.
  • RA
    Rick Adkins
    Nov 20, 2025
    3.0
    Just like most Arby's lately food isn't fresh or hot.
  • ML
    Max Lewis
    Oct 16, 2025
    1.0
    all i asked was for 2 sauces to be included with my order at the speaker, when at the window and realizing he had not given me any sauce i asked for the sauces one more time and the gentleman working the window wouldn’t give me any sauces with my order
  • PC
    phillip Campbell
    Oct 3, 2025
    4.0
    Clean. Quite
  • AG
    Arthur Griffin
    Oct 2, 2025
    4.0
    I ordered the brisket sandwich, and it was good, but the meat serving was small. I had more bread than meat.