Arby's

4.0
601 reviews

About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2535 Shawnee Rd, Lima, OH
45806, United States

Hours

Reviews

4.0
601 reviews
5 stars
294
4 stars
148
3 stars
92
2 stars
25
1 star
42

What are people saying?

AI-generated from recent customer reviews

Food Quality

Inconsistent food quality reported, with some customers receiving cold or poorly made items, while others enjoyed fresh and tasty meals.

Service Issues

Frequent complaints about incorrect orders, slow service, and unhelpful staff, although some customers praised the friendliness of certain employees.

Cleanliness

Mixed reviews on cleanliness, with some noting dirty dining areas while others appreciated the cleanliness of the restaurant.

Customer Experience

Positive experiences highlighted by quick service and friendly staff, but overshadowed by multiple reports of order mistakes and dissatisfaction.
  • NS
    Nyson Sainvil
    Dec 25, 2025
    5.0
    🥰🥰🥰🥰
  • JC
    Justin Cider
    Dec 9, 2025
    1.0
    Ordered a buffalo chicken sandwich and it was 90% tendon and had to throw it all away. Waste of $6. Usually good but shit this time
  • JT
    Jaselinn Torez
    Nov 30, 2025
    3.0
    fast staff was nice fries weren't fresh nor were the mozzarella sticks but it's fast food it's hit or miss here
  • RB
    Richard Bond
    Nov 24, 2025
    5.0
    Love arbys
  • DS
    Darian Smothers
    Aug 23, 2025
    5.0
    I dropped my food right before walking out the door and they remade it right away. No questions asked. Thank you so much.