Gold Star

4.3
316 reviews
Foodstore

About

Fast Food Restaurant
We serve up small batch, Cincinnati-style chili and fresh, hot 100% American beef burgers crafted by hand and made to order. Our chili is cooked in small batches to ensure the quality, flavor and texture are perfect, every time. And the burgers? Well, they really are from flat top grill heaven - juicy, perfectly cooked and even better when topped with our famous chili.

Location

Gold Star
7388 North Liberty Dr, Liberty Township, OH
45044, United States

Hours

Reviews

4.3
316 reviews
5 stars
216
4 stars
42
3 stars
22
2 stars
13
1 star
23

What are people saying?

AI-generated from recent customer reviews

Service Issues

Frequent complaints about incorrect orders and slow drive-thru service, with some customers expressing frustration over repeated mistakes.

Food Quality

Mixed reviews on food quality; while many praised the taste and freshness, others reported issues with soggy items and inconsistent preparation.

Customer Service

Positive feedback on staff friendliness and attentiveness, although some reviews noted instances of rudeness or lack of professionalism.

Cleanliness

Generally positive remarks about the cleanliness of the restaurant and dining area, contributing to a pleasant dining experience.

Management Concerns

Some customers expressed disappointment with management changes and perceived decline in service quality.
  • SM
    Steve Mechler
    Nov 22, 2025
    3.0
    Talking to a customer about working when she turns 16 while I waited for my 3 dogs to go. Why not get rid of the 58 yr old dad and go full on conversation after I left. I admire the drive of the 15 year old and the young staff educating her on employment but not while slowing my service.
  • RF
    Rick Fry
    Oct 10, 2025
    1.0
    Another visit a month later... and another screwed up order. This time, I clarified my order 3 times over the speaker and double checked the printed out receipt to make sure it was correct. And yet, when I got home, the order was WRONG AGAIN!! Does this location hire people who can't read or speak English, or are they just totally incompetent?? I gave this location another chance and got burned in the exact same way. NEVER AGAIN!! Won't be surprised if this location goes out of business in the near future due to its bad service. "Previous Visit Review" When I request "no onions" on my cheese coneys multiple times at the drive-thru, I expect my cheese coneys to be supplied without onions. This is not the first time that this has happened and I'm getting very tired of it. Guess I need to find another fast food restaurant to go to.
  • SK
    Sheila Keckeis
    Sep 11, 2025
    1.0
    Ordered three go ritos had to wait behind three cars in line live less than five minutes away they barely had any Fritos and what was on there was soggy not one crunch in the three never again
  • GN
    gary niebling
    Sep 5, 2025
    5.0
    Gold Star special for the month of September. 3 ways or 3 Cheese Coneys for $6. Skyline doesn't have a special.
  • BB
    Bill
    Aug 19, 2025
    1.0
    Again the drive thru screwed up my order. It is a bit ridiculous 1 out of ever 2 times the order is wrong or missing items. From reading other reviews, this is a consistent problem at this location. You would think management would take a bit more pride in customer service

Frequently Asked Questions About Gold Star

What type of food does Gold Star serve at the Liberty Township location?

Gold Star serves small batch, Cincinnati-style chili and fresh, hand-crafted 100% American beef burgers made to order.

What are the operating hours of Gold Star in Liberty Township?

Gold Star is open Monday to Friday from 10:00 AM to 10:00 PM, and on Saturday and Sunday from 11:00 AM to 10:00 PM.