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Dunkin' Zero
Brand Certified

Dunkin'

3.3
(208 reviews)

Business Details

(513) 869-4590
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Liberty Township, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
4969 Princeton Road, Liberty Township, OH
45011, United States

Hours

Reviews

3.3
208 reviews
5 stars
89
4 stars
24
3 stars
20
2 stars
13
1 star
62

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, dismissive, and unhelpful.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and a lack of attention to detail.

Food Quality

Several reviews mentioned stale or poorly prepared food items, including donuts and sandwiches.

Long Wait Times

Customers frequently complained about long wait times in both the drive-thru and inside the store.

Inconsistent Experience

While some customers praised the service and food, many others had negative experiences, indicating inconsistency in service quality.
  • AM
    Angela Miller
    3 days ago
    3.0
    Not friendly, poor quality food
  • AC
    Amanda Combs
    Jan 29, 2026
    1.0
    Keep in mind these chains are independently owned and the staff is a reflection of the management. We placed a pickup order. Went through the drive through and told them the name. Got to the window for the girl to say “we don’t have it”. Walked inside and it was sitting in the mobile pickup. Customer service is expected in industries like this. West Chester has a ton of coffee shop options and multiple of this franchise. I would recommend you give your business to a franchise that cares about the service they provide. As a local business owner. Our service and how we treat our customers ALWAYS is our top priority.
  • AB
    Amanda Brandenburg
    Jan 5, 2026
    3.0
    So Im giving three stars ans service 1 star just based after tosay visit I places an order online came though the drive thru to pick up 3 drinks . I was told they were not in season I said okau well can you tell me when they be back and is it all store the rude girl in the drive thru today Jan 5,2026 @ 256pm was unbelievably rude and said I dont know i just work here . .... I would think if you work there you would or could find that information . Anyway went back to work with three drinks I didnt like becuase they didnt have what I order then called another location and wouldn't you know they had the drinks I wanted so spent money to get those delivered to my work since I couldn't leave again. I think the girl at this location during f this time needs to be Retrained in being at least nice to customers I mean I've worked in customer service so I know and I usually dont leave bad reviews but this was the worst experience I've ever had here
  • DR
    Douglas Rager
    Dec 23, 2025
    1.0
    So my daughter and myself get here at 7:45 and they have the lights on and they are in there but they have the stupid locked !! Ridiculous !! Why ?? They just lost our business . No reason for that. Closing early is unacceptable. !! I will make contact with the owner and Dunkin franchise on this matter . So they get no rating except poor in every category!!!
  • MK
    Maggie Keegan
    Dec 17, 2025
    5.0
    me and my friend get a custom drink and today we got ours and they were absolutely amazing!! they ate down, this is the best dunkin around! she had blue hair and was awsome!

Frequently Asked Questions About Dunkin'

What are the operating hours for Dunkin' in Liberty Township, OH?

Dunkin' is open Monday to Thursday and Saturday from 4:00 AM to 8:00 PM, Friday from 6:00 AM to 5:00 PM, and Sunday from 5:00 AM to 8:00 PM.

Does this Dunkin' location offer delivery and curbside pickup?

Yes, delivery is available, and curbside pickup is offered as a service.

Brand Certified Facts from Dunkin'

This information is certified by Dunkin' and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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