Brand Certified
Wendy's - Closed
3.4(781 reviews)
Certified by Wendy's - Closed • Mar 01, 2026
Business Details
970 State Rt 97, Lexington, OH
44904, United States
Certified by Wendy's - Closed • Mar 01, 2026
(419) 886-3553
Certified by Wendy's - Closed • Mar 01, 2026
https://locations.wendys.com/united-states/oh/lexington/970-state-rt-97
Certified by Wendy's - Closed • Mar 01, 2026
About
Certified by Wendy's - Closed • Mar 01, 2026
Fast Food RestaurantBreakfast RestaurantWendy's
This Wendy's location is permanently closed.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Certified by Wendy's - Closed • Mar 01, 2026
Hours
Certified by Wendy's - Closed • Mar 01, 2026
Reviews
3.4
781 reviews
5 stars
253
4 stars
180
3 stars
118
2 stars
72
1 star
158
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers reported receiving cold, stale, or poorly prepared food, with several instances of food causing illness.
Cleanliness
The restaurant's cleanliness was frequently criticized, particularly the bathrooms, which were described as filthy and in need of maintenance.
Service Issues
Customers experienced long wait times, unresponsive staff, and rude service, contributing to a negative dining experience.
Staff Attitude
While some reviews mentioned friendly staff, many highlighted a lack of professionalism and poor communication among employees.
Facility Condition
The location was noted to be outdated and in disrepair, with complaints about the temperature inside and overall maintenance.
- CDChristian DasherDec 28, 20255.0First time ordering here. Great service. No issues. Very nice staff. Food was very good.
- JBJeff BurkleyDec 21, 20251.0Service was terrible, food sucked and the place was not clean.
- SWStephen WingerbergDec 12, 20251.0This is the worst Wendy's I've ever been to. Ordered with the mobile app and it wasn't ready. The cashier wanted me to call someone to "have the payment released" or some weirdness, despite the fact she could see my order right on her screen. She honestly couldn't even tell me who she wanted me to call. Told her I paid and she had the order.. wasn't calling anyone. Every bit of the food we received on this $50 order was cold and tasted like it was made 3 hours ago. The fries, the chicken, the burgers. It was terrible. There was a long hair in my son's burger. (Pictured) Bathrooms were filthy. Pass on this location.
- JFJohny FaughtDec 4, 20253.0Ain't what it used to be. Cheap food, expensive prices.
- CHCarmen HarrisNov 2, 20251.0THE FOOD IS NASTY AND COLD. FRIES WAS COLD AND HARD. SODA WAS FLAT. BUT THE SERVICE WAS GOOD
Frequently Asked Questions About Wendy's - Closed
What are the drive-thru hours for this Wendy's location?
The drive-thru is open Monday to Thursday and Sunday from 6:30 AM to 10:00 PM, and on Friday and Saturday from 6:30 AM to midnight.
Does this Wendy's serve breakfast?
Yes, this Wendy's location serves breakfast with options like sandwiches, combos, coffee, and sides available.
Is delivery available at this Wendy's in Lexington, OH?
Delivery is available where applicable; you can check availability and place orders through the Wendy's app or at order.wendys.com by entering your delivery address.
What payment options are accepted at this Wendy's location?
This Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa as payment options.
How can I contact Wendy's at 970 State Rt 97 for questions or feedback?
You can call Wendy's directly at (419) 886-3553 or reach out via their Customer Care team through the Contact page or live chat on their website. Phone support is also available at 888-624-8140.
Where can I find Wendy’s menu and nutritional information?
You can view the menu and nutrition facts on Wendy's official menu website or mobile app, where nutrition details update as you customize your order.
Are there accommodations nearby if I am visiting Wendy's from out of town?
Yes, several hotels are nearby including Days Inn by Wyndham Bellville Mansfield, Motel 6 Bellville, Quality Inn & Suites Bellville, Economy Inn, and Ramada Inn, offering convenient lodging options.
What other fast food options are close to this Wendy's?
Nearby fast food options include Taco John's, Subway, McDonald's, and Burger King, giving you a variety of choices for different tastes as alternatives or complements to your Wendy's visit.
Can I find fuel and automotive services near Wendy's in Lexington, OH?
Yes, nearby you can find Love's Travel Stop and Love's Truck Care for fuel and automotive services, as well as CAT Scale and gas stations like Duke's, BP, and Speedway for convenience and vehicle needs.
Does Wendy's at 970 State Rt 97 offer dining options besides drive-thru?
Yes, Wendy's offers dine-in, drive-thru, delivery where available, and takeout services. However, they do not currently offer curbside pickup.
Brand Certified Facts from Wendy's - Closed
This information is certified by Wendy's - Closed and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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