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Arby's

3.7
(567 reviews)
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Business Details

8673 Columbus Pike, Lewis Center, OH
43035, United States
(740) 657-1690
http://www.arbys.com/locations/us/oh/lewis-center/8673-columbus-pike/store-7054
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
8673 Columbus Pike, Lewis Center, OH
43035, United States

Hours

Reviews

3.7
567 reviews
5 stars
234
4 stars
152
3 stars
68
2 stars
29
1 star
84

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some enjoying delicious meals while others received cold or incorrectly prepared items.

Service Issues

Many reviews highlighted poor service, including long wait times, rude staff, and frequent order mistakes.

Cleanliness

Several customers noted cleanliness issues in the restaurant, including dirty tables and unkempt areas.

Management Concerns

Feedback indicated a lack of effective management, with complaints about staff training and communication leading to service failures.
  • KM
    Kathy Mccoy
    Jan 8, 2026
    4.0
    This time it was perfect but I usually get reheated stale food.
  • KE
    Kacie Eichinger
    Jan 5, 2026
    1.0
    Dude gave us 2 sauces for 4 sandwiches then got an attitude when we asked for more. The sandwiches were actually cold, not even room temperature. Cold. My fries were also just crumbs, there were no whole fries at all.
  • ID
    I DENNIS
    Dec 29, 2025
    5.0
    staff was very kind, food was great and hit the spot.
  • LB
    Lance Baker
    Dec 11, 2025
    1.0
    Attempted to get lunch today and the manager was too busy playing on her phone to even realize I was there. Her hair wasn’t up and you could literally see her black hair laying on the counter where it had fallen out. Glad she wasn’t making food. There was trash laying on the ground and the place looked like it hadn’t been properly cleaned in months. 🤮
  • CL
    Casey Lee
    Dec 4, 2025
    1.0
    Food was OK but terrible drive-thru service. Didn’t put any sauce, no napkins even Sprite had no taste. It was just carbonated water.
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Brand Certified Facts from Arby's

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