Customers frequently reported poor service, including rude staff and long wait times.
Food Quality
Mixed reviews on food quality, with some praising the taste while others complained about cold or incorrect orders.
Cleanliness
The cleanliness of the location received positive feedback, though some noted issues with unsanitary practices.
Atmosphere
The remodeled interior was criticized for losing its charm, and some customers expressed disappointment with the overall ambiance.
Customer Experience
Many customers felt disrespected or undervalued, leading to a decline in their willingness to return.
KM
Kathy Mayfield
Jan 4, 2026
5.0
Very friendly
MW
Matt Wilms
Nov 24, 2025
5.0
Was a good experience and tasty
BM
Bernard Manderine
Jul 27, 2025
5.0
One of the Best 👌
Strawberry Milkshakes
Fresh Strawberries 🍓
CI
Charles Friesel II
Jun 10, 2017
3.0
Again people it's a Dairy Queen good frozen treats decent sandwiches overall. Nothing too spectacular just a good place to get it some frozen treats and sandwiches. Not bad pricing as well
MM
Mark Milliken
Apr 21, 2017
4.0
Best ice cream around. Salem's DQ skimps everything.
Frequently Asked Questions About Dairy Queen Grill & Chill
What type of food and treats does Dairy Queen Grill & Chill in Leetonia, OH offer?
They offer soft-serve ice cream, signature shakes, Blizzard® Treats, Chicken Strip Baskets, and Grillburgers® at this classic fast-food chain.
Where is Dairy Queen Grill & Chill located in Leetonia?
It is located at 310 Columbia Street, Leetonia, OH, 44431-1216, United States.
What are the operating hours of Dairy Queen Grill & Chill in Leetonia?
They are open daily from 10:00 AM to 9:00 PM.
Does Dairy Queen Grill & Chill provide facilities suitable for families and children?
Yes, the restaurant offers family-friendly services including booster seats, high chairs, restrooms, and is wheelchair accessible with free WiFi.
Can customers order food from Dairy Queen Grill & Chill online?
Yes, customers can place pickup orders online via their website at https://www.dairyqueen.com/en-us/order/pickup/n/17655/.
Are there any seating options available at Dairy Queen Grill & Chill?
Yes, there is both indoor seating and outdoor seating available for customers.
Does Dairy Queen Grill & Chill offer any mobile deals or rewards programs?
Yes, they offer mobile deals and rewards through their mobile ordering app, which can be downloaded for exclusive deals.
Which nearby places can I visit before or after dining at Dairy Queen Grill & Chill?
Nearby places include Leetonia Laundry Room for laundry services, Family Dollar for shopping, and Iron Rails Cafe for additional dining options.
Are there nearby gas stations close to Dairy Queen Grill & Chill?
Yes, Sunoco and Shell gas stations are nearby, providing convenient fueling options if you're driving to or from the restaurant.
What local services and landmarks are close to Dairy Queen Grill & Chill?
Close landmarks and services include the Village of Leetonia, Leetonia Police Department, and multiple churches such as First United Methodist Church of Leetonia and St. Paul's Lutheran Church.