Wendy's

3.8
1163 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
544 East Main Street, Lebanon, OH
45036, United States

Hours

Reviews

3.8
1,163 reviews
5 stars
483
4 stars
320
3 stars
162
2 stars
66
1 star
132

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, both in the drive-thru and inside the restaurant, often exceeding 15 minutes.

Order Accuracy

Many reviews highlighted issues with incorrect orders, missing items, and items not prepared as requested.

Food Quality

Several customers experienced cold or poorly prepared food, including complaints about freshness and taste.

Staff Attitude

Customer service was inconsistent, with some reviews mentioning friendly staff while others reported rudeness and lack of attention.

Cleanliness

Multiple reviews noted unsanitary conditions, including dirty bathrooms and unkempt dining areas.
  • CS
    clea shufelt
    Dec 20, 2025
    1.0
    ordered a meal, they forgot my fries. paid $9 for 3 chicken strips and a medium drink.
  • KS
    Kassandra Spitler
    Dec 18, 2025
    5.0
    I work for Doody Calls and always come in with my green company truck. Let me say the experience varies person to person and I read the reveiws beforehand and checked the stars it had. I am surprised it has a lower score as everytime I have come through, my order is fresh, quick and very delicious! I usually get either a crispy chicken blt biggie bag, a crispy chicken biggie bag, or a spicy chicken sandwich and a chili. I always get spicy nuggets in my biggie bag and unlike other wendy's... They are hot and fresh! The whole order was! I come in usually around 10:30am to 12pm. But I just can't skip this Wendy's when I pass it on my route, its always good food for a good price! The staff is great at giving quality at the time I am in. This review is subject to change if I at any point recieve very poor food quality, but I have been through this Wendy's more than 10 times now. 👍🏻🌟 I recommend trying to come in when lunch just starts.
  • TL
    Tim Liu
    Dec 17, 2025
    1.0
    Don't come here if you've got anywhere to be, cashier spent 15 minutes talking to door dash driver during lunch rush instead of taking orders
  • JS
    Jose Alicea Sanchez
    Dec 8, 2025
    1.0
    This place is so shitty made us pay extra for sauce and didn’t even give us our sauce this has happened countless times are you guys not looking at the order or what
  • IB
    Isaac Butler
    Dec 4, 2025
    1.0
    My bun was hard as a rock, my tenders tasted like the bottom of a dirty shoe and they left a weird tang in my mouth. My fries were soggy and had a mysterious hair in it. The customer service was horrendous and the bathroom had poop on the wall.

Frequently Asked Questions About Wendy's

Is Lebanon Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for Wendy's drive-thru in Lebanon, OH?

The drive-thru at Wendy's in Lebanon, OH is open daily from 6:00 AM to 12:00 AM.