Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported long wait times, both in the drive-thru and inside the restaurant, often exceeding 15 minutes.
Order Accuracy
Many reviews highlighted issues with incorrect orders, missing items, and items not prepared as requested.
Food Quality
Several customers experienced cold or poorly prepared food, including complaints about freshness and taste.
Staff Attitude
Customer service was inconsistent, with some reviews mentioning friendly staff while others reported rudeness and lack of attention.
Cleanliness
Multiple reviews noted unsanitary conditions, including dirty bathrooms and unkempt dining areas.
CS
clea shufelt
Dec 20, 2025
1.0
ordered a meal, they forgot my fries. paid $9 for 3 chicken strips and a medium drink.
KS
Kassandra Spitler
Dec 18, 2025
5.0
I work for Doody Calls and always come in with my green company truck. Let me say the experience varies person to person and I read the reveiws beforehand and checked the stars it had. I am surprised it has a lower score as everytime I have come through, my order is fresh, quick and very delicious!
I usually get either a crispy chicken blt biggie bag, a crispy chicken biggie bag, or a spicy chicken sandwich and a chili. I always get spicy nuggets in my biggie bag and unlike other wendy's... They are hot and fresh! The whole order was! I come in usually around 10:30am to 12pm. But I just can't skip this Wendy's when I pass it on my route, its always good food for a good price! The staff is great at giving quality at the time I am in. This review is subject to change if I at any point recieve very poor food quality, but I have been through this Wendy's more than 10 times now. 👍🏻🌟 I recommend trying to come in when lunch just starts.
TL
Tim Liu
Dec 17, 2025
1.0
Don't come here if you've got anywhere to be, cashier spent 15 minutes talking to door dash driver during lunch rush instead of taking orders
JS
Jose Alicea Sanchez
Dec 8, 2025
1.0
This place is so shitty made us pay extra for sauce and didn’t even give us our sauce this has happened countless times are you guys not looking at the order or what
IB
Isaac Butler
Dec 4, 2025
1.0
My bun was hard as a rock, my tenders tasted like the bottom of a dirty shoe and they left a weird tang in my mouth. My fries were soggy and had a mysterious hair in it. The customer service was horrendous and the bathroom had poop on the wall.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's drive-thru in Lebanon, OH?
The drive-thru at Wendy's in Lebanon, OH is open daily from 6:00 AM to 12:00 AM.
Does the Lebanon Wendy's location serve breakfast?
Yes, the Lebanon Wendy's serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food for delivery or takeout near Lebanon, OH?
Yes, Wendy's offers delivery and takeout. You can order via the Wendy's app or online at order.wendys.com by selecting your location.
What payment options are accepted at Wendy's in Lebanon, OH?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa for payments.
How can I contact Wendy's Lebanon for questions or feedback?
You can reach Wendy's Lebanon by calling (513) 932-9260 or through their Customer Care team via live chat or the contact page on Wendy's website.
Where can I find Wendy's menu prices and nutrition information for the Lebanon location?
Menu prices and nutrition info are available on the Wendy's menu website and mobile app by selecting the Lebanon location.
Is Wendy's in Lebanon hiring?
To see current job openings at Wendy's Lebanon, visit the Wendy's Careers page and search for Lebanon, OH.
What are some nearby places of interest around Wendy's Lebanon on East Main Street?
Nearby places include Reif Auto Detailing, KFC, spotfree car wash, HomeTown Hangout comedy club, and Dunkin' coffee shop, perfect for errands before or after your meal.
How can visiting nearby KFC or McDonald's help customers decide where to eat in Lebanon?
Since KFC and McDonald's are close to Wendy's, customers can compare menus and convenience, making it easy to choose the best dining option during their visit to East Main Street.
Are there automotive services near Wendy's in Lebanon for car care while you eat?
Yes, nearby automotive services include Reif Auto Detailing, spotfree car wash, and Duffy's Detailing, allowing you to get your car cleaned or serviced while enjoying Wendy's.