Wendy's

3.8
1156 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
544 East Main Street, Lebanon, OH
45036, United States

Hours

Reviews

3.8
1,156 reviews
5 stars
482
4 stars
320
3 stars
162
2 stars
66
1 star
126

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported consistently slow service, especially in the drive-thru, with long wait times even when the restaurant was not busy.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, including missing items and wrong modifications.

Food Quality

Feedback varied on food quality; while some customers enjoyed fresh and hot meals, others reported cold food and instances of food poisoning.

Staff Friendliness

Customer interactions with staff were mixed, with some praising friendly service while others experienced rudeness or indifference.

Cleanliness

Several reviews mentioned unsanitary conditions, including unpleasant odors and dirty dining areas.
  • DD
    David Damron
    Nov 15, 2025
    4.0
    I ordered a combo with coke zero two time I visited and both times my drink had almost no ice and tasted very weird, one drink and I poured it out the window
  • QQ
    quickdrawbrand
    Nov 12, 2025
    5.0
    I did not see the spicy redhead
  • AA
    Ava Alexandra
    Oct 30, 2025
    1.0
    Very rude woman taking my order, didn't put bacon on the burger even after paying for it to be added. Wasn't given our sour cream, butter, or ranch. There was no cheese on the baked potato. They didn't even put a fork or napkins in the bag.
  • DH
    Donna Holland
    Oct 25, 2025
    1.0
    Slow slow slow dirty dirty dirty.
  • AC
    Amanda Childs
    Oct 12, 2025
    2.0
    So I went thru the drive thru tonight. The lady at the windows was super nice. But the food was nasty. Took one bite outta my i go chicken club sandwich. Realized it had lettuce on it, which I asked 4 no lettuce. And also couldn't eliminate my Chicken Sandwich because it looks like it's been sitting there.For I don't know 3 or 4 hours. I literally spit the one bite that I took in the bag because it was that bad. Also my fiancé got a crispy Chicken Sandwich with only cheese on it. It looked like it had been sitting there for 3hours to. So needless to say I spent sixteen dollars I think at wendy's and only enjoyed the Coca-Cola and my son got a frosty.So for sixteen dollars that's what I got. I think that every restaurant in lebanon needs to up their game and it's sad that wendy's is one of them. Im just done with fast food all together around here.

Frequently Asked Questions About Wendy's

Is Lebanon Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.