Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Many customers reported issues with incorrect orders, missing items, and poor service when trying to resolve these issues.
Service Speed
Numerous reviews highlighted long wait times in both drive-thru and dine-in, with some customers waiting over 30 minutes for their orders.
Food Quality
Feedback on food quality was mixed, with some customers receiving fresh food while others complained about cold or poorly prepared items.
Staff Behavior
Several reviews mentioned rude or unprofessional behavior from staff, particularly in handling customer complaints.
Cleanliness
Multiple customers noted unsanitary conditions in the restaurant, including dirty restrooms and overall lack of cleanliness.
JH
Jason Housewright
2 days ago
1.0
I will stop getting food for myself here. Second day I've gotten food and yesterday they forgot my sauce in the drive thru so I had to go in, defeats the purpose of a drive thru, and today I paid for three orders of biscuits and gravy and only received 2. Mcdonalds has gone done hill. And they want 15.00 an hour wow.....
LF
Letrece Franklin
2 days ago
5.0
I have been enjoying the McDonald's app. The app offers so many deals whether you are eating in or driving through. I Love it.
BW
barry west
Feb 17, 2026
1.0
Big mac bun must have been microwave waved or sat was like rubber hard to even bite thru ...smh then short order ..
DA
Dylan Adams
Feb 11, 2026
5.0
Just needed to say that Johnny the manager is amazing! I was a little annoyed they forgot one of my burgers because I had already made it home. I called and wasn’t happy but the manager Johnny was very sweet, apologetic, took ownership and offered to correct the mistake. Sometimes we are quick to go online to post a bad review, but I wanted to do the opposite. This is exactly what a good manager does. Mcdonald’s should definitely recognize this man. We are human and we all make mistakes. I’m happy to say that this has been resolved. 🩷
MB
Mark Bean
Jan 30, 2026
4.0
This is your everyday McDonald's. Nothing really stands out, but the food is good as always. I wish all of them would get rid of the automated server asking you to order with the mobile app. Food prices are higher because of market.Inflation and higher wages for employees which is fine.But they should be able to take mine and everyone else's order and mobile apps should be restricted to doordash and picking up inside.
What are the general operating hours of McDonald's at 650 E Main St, Lebanon?
McDonald's is generally open from 5:00 AM to 10:00 PM Monday, Tuesday, and Sunday. From Wednesday to Saturday, it operates 24 hours.
What are the drive-through hours at this McDonald's location?
The drive-through is open from 5:00 AM to midnight on Monday, 5:00 AM to 4:00 AM on Tuesday, 24 hours Wednesday through Saturday, and 4:00 AM to midnight on Sunday.
What delivery services are available at this McDonald's?
This McDonald's offers curbside pickup, standard delivery, same-day delivery, and no-contact delivery services.
Can I order McDonald's through a mobile app?
Yes, you can order McDonald's using the McDonald's App available for iOS and Android devices.
What payment options can I use at this McDonald's?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, MasterCard, and Visa.
Does this McDonald's location have a drive-thru service?
Yes, this location has a drive-thru service available.
What are some nearby fast food options around McDonald's at 650 E Main St?
Nearby, you will find Skyline Chili, Gold Star Chili, Arby's, Taco Bell, Subway, Burger King, and KFC, offering various American, Mexican, and sandwich options.
If I'm visiting the AAA Lebanon District Office, is McDonald's nearby for a quick meal?
Yes, McDonald's is close to the AAA Lebanon District Office, making it convenient for a meal before or after your visit.
Are there amenities near McDonald's for beauty or personal care?
Yes, Eden Nails, a nail and beauty salon, is nearby for your personal care needs.
Is there a gas station near McDonald's on E Main St where I can refuel?
Speedway, a gas station and convenience store, is located near McDonald's for your refueling and quick shopping needs.
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