Brand Certified
Donatos Pizza
3.3(328 reviews)
Certified by Donatos Pizza • Mar 01, 2026
Business Details
1201 Columbus Ave., Lebanon, OH
45036, United States
Certified by Donatos Pizza • Mar 01, 2026
(513) 934-3228
Certified by Donatos Pizza • Mar 01, 2026
https://www.donatos.com
Certified by Donatos Pizza • Mar 01, 2026
About
Certified by Donatos Pizza • Mar 01, 2026
Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Details
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
- Requires reservationsNot available
Location
Certified by Donatos Pizza • Mar 01, 2026
Hours
Certified by Donatos Pizza • Mar 01, 2026
Reviews
3.3
328 reviews
5 stars
121
4 stars
56
3 stars
32
2 stars
27
1 star
92
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers frequently reported long wait times, incorrect orders, and unresponsive staff, leading to frustration.
Food Quality
Many reviews mentioned inconsistent food quality, with complaints about cold, undercooked, or incorrect pizzas.
Cleanliness
The dining area and restrooms were often noted as dirty, contributing to a negative dining experience.
Customer Support
Several customers expressed disappointment with customer service, citing lack of follow-up on complaints and issues with refunds.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and friendly staff during their visits.
- DDDastanJan 21, 20261.0Had no cups no water no nothing.
- CHCharity HamlinJan 13, 20261.0Locked doors! We show up at 7:20 and all lights are on but no workers can be seen and the doors are locked. It looks like the workers locked up and left while clocked in.
- KCKevin CaudillJan 10, 20265.0Pizza was good but the dining area was very dirty.
- LDLoretta DanielsDec 31, 20251.0I ordered the large founders pizza. I have always liked donatos. My.pizza was horrible , it was cold in areas.tasted more like a frozen pizza. Definetly wasn't worth the almost 30.09 price. My client only ate 1/2 of a piece i trged to eat a piece but just didnt taste very good. Loretta Talty
- MMMSNov 24, 20251.0UPDATE- contacted customer service and no one contacted me back. Really disappointing 😞 Ordered a large thin pepperoni and a baked italian Big Don sandwich. They were both so disappointing! No edge to edge crispy pepperoni because they just put it in piles on the pizza, much of it being under the cheese which turned it into a greasy mess. Crust was very underbaked and didn't have much of the signature cornmeal either. It doesn't even resemble a Donatos pizza! The sandwich was just sad, hardly baked, few ingredients and that lettuce was like like a complete afterthought. Never have I ever had such horrible food at a Donatos!
Frequently Asked Questions About Donatos Pizza
What type of pizza is Donatos Pizza famous for?
Donatos Pizza is famous for their Edge to Edge® toppings on a crispy golden thin crust.
Where is Donatos Pizza located?
Donatos Pizza is located at 1201 Columbus Ave., Lebanon, OH 45036, United States.
What are the opening hours of Donatos Pizza in Lebanon, OH?
Donatos Pizza is open from 11:00 AM to 11:00 PM Sunday through Thursday, and from 11:00 AM to midnight on Friday and Saturday. It is closed on November 27, 2025 for the holiday.
Does Donatos Pizza offer delivery and pickup services?
Yes, Donatos Pizza offers in-store pickup, delivery, and same-day delivery services.
How can I place an order with Donatos Pizza?
You can order through their website at https://www.donatos.com or via the Donatos Pizza app available on iOS and Android.
What payment options are accepted at Donatos Pizza?
Donatos Pizza accepts American Express, Cash, Discover, MasterCard, and Visa as payment methods.
Are families and children welcomed at Donatos Pizza?
Yes, Donatos Pizza welcomes families and has high chairs available for children.
What nearby restaurants can I visit before or after dining at Donatos Pizza?
Nearby restaurants include Asian Gourmet, Kumo Asian Fusion, Marco's Pizza, Buffalo Wild Wings, Dougie's Hangout, and Nikki's Tavern, offering various cuisines and atmospheres.
Are there nearby places to grab a drink after enjoying pizza at Donatos Pizza?
Yes, nearby bars and sports bars such as Dougie's Hangout, Nikki's Tavern, and Buffalo Wild Wings are great options for drinks after your pizza meal.
Where can I find financial services close to Donatos Pizza?
Nearby financial service providers include First Financial Bank, Edward Jones - Financial Advisor: Doug Corra, Edward Jones - Financial Advisor: Kyle J Zappia, State Farm, Marissa Williams State Farm Insurance Agent, and Advance America.
Brand Certified Facts from Donatos Pizza
This information is certified by Donatos Pizza and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website