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Arby's

3.7
(874 reviews)
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Business Details

615 E Main St, Lebanon, OH
45036, United States
(513) 932-9608
http://www.arbys.com/locations/us/oh/lebanon/615-e-main-st/store-5311
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
615 E Main St, Lebanon, OH
45036, United States

Hours

Reviews

3.7
874 reviews
5 stars
357
4 stars
213
3 stars
135
2 stars
46
1 star
123

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with some praising friendly staff while others report rude or unprofessional behavior.

Speed of Service

Many customers noted slow service, particularly in the drive-thru, with long wait times being a common complaint.

Food Quality

Food quality is inconsistent; while some customers enjoyed their meals, others received cold or poorly prepared items.

Cleanliness

The restaurant is generally reported as clean and well-maintained, contributing positively to the dining experience.

Pricing Concerns

Some customers feel that prices are high relative to the portion sizes and quality of food received.
  • AR
    Ann Richardson
    1 day ago
    2.0
    Really long line to get food and when handed over,was not correct to my request.
  • FM
    Felicity Moran
    4 days ago
    5.0
    Went for a quick dinner last Thursday and got a meat and three box. I had to wait probably 15 min because the peach cobbler rolls weren't ready, but they did tell me that and the staff was friendly and attentive. I would definitely go back.
  • MW
    Maranda Watson
    Feb 13, 2026
    5.0
    This Arby’s has the best fast food service I have ever seen. Even better than chic-fil-a the people working their and running it have great attitudes and they are good people running the drive thru.
  • NB
    Natalie Brown
    Feb 8, 2026
    4.0
    Service can be slow sometimes but Arby's is always worth a wait
  • ES
    Evan S
    Jan 4, 2026
    1.0
    Pricey, mid on taste, and a slow drive thru. Go somewhere else for a better bang for your buck, where you'll wanna come back to eat, and where you don't spend 10-15 minutes in the drive thru line... so pretty much anywhere else.
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Brand Certified Facts from Arby's

This information is certified by Arby's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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