Wendy's

3.9
1604 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1121 Memorial Dr, Lancaster, OH
43130, United States

Hours

Reviews

3.9
1,604 reviews
5 stars
675
4 stars
458
3 stars
235
2 stars
104
1 star
132

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food temperature, freshness, and incorrect orders, including undercooked and cold items.

Service Speed

Many reviews highlighted long wait times in both drive-thru and in-store, with some customers leaving without ordering due to poor service.

Cleanliness

Several customers noted unsanitary conditions in the dining area, including dirty tables and floors.

Customer Service

Mixed feedback on staff friendliness; some customers experienced rude service while others praised the helpfulness of certain employees.
  • DW
    Dennis Wolfe
    6 days ago
    3.0
    When you think that service has hit a new low, think again. Long lines. Very inefficient
  • AL
    Alissa Lindsey
    Jan 4, 2026
    2.0
    Wait was unnecessarily long since there weren't many cars. Had to ask again for sauces. Still was short a straw. When fast food is so overpriced these days I just want to get what I ordered.
  • CC
    Chedda
    Dec 14, 2025
    2.0
    Had to go back in there twice because I told them no pickles on my sandwiches and they added extra on both of them
  • AD
    Angela Duckworth
    Dec 12, 2025
    5.0
    It's a Wendy, 89% of the time food is good and service is acceptable. Go here because it's easy and decent food it a pinch
  • KB
    Kaylie Bratton
    Dec 6, 2025
    2.0
    Going inside this location is always the best option the drive thru has ridiculous wait times after 5pm spent 45 min in the drive thru for a online pick up order the food was cold and items were missing happen most of the time

Frequently Asked Questions About Wendy's

Is Memorial Dr Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for Wendy's drive-through at 1121 Memorial Dr, Lancaster, OH?

The drive-through is open daily from 6:00 AM to 3:00 AM.