Wendy's

3.9
1596 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1121 Memorial Dr, Lancaster, OH
43130, United States

Hours

Reviews

3.9
1,596 reviews
5 stars
673
4 stars
456
3 stars
235
2 stars
101
1 star
131

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Many customers reported issues with incorrect orders and missing items.

Service Speed

Customers frequently mentioned long wait times, both in the drive-thru and inside the restaurant.

Food Quality

Mixed reviews on food quality; some praised freshness while others complained about cold or improperly prepared items.

Cleanliness

Several reviews highlighted cleanliness issues in the dining area and food preparation.

Customer Service

Customer service experiences varied widely, with some praising friendliness and others noting rudeness or indifference from staff.
  • MM
    Marissa
    Nov 16, 2025
    1.0
    food is cold and my burger taste burnt, can’t believe how wendy’s food tastes, the service is terrible
  • CS
    carl shahan
    Nov 11, 2025
    5.0
    I stopped in to get chili family size which I really appreciate and making the joy I wish they put more meat in it got my grandson then nuggets french fries and a Hi-C the nuggets is not near as good as McDonald's he told me and he's only 5 years old I got a double cheeseburger fries and a diet Coke and I'll have to say McDonald's has a better cheeseburger but overall the service was great I was in and out in the drive-thru in less than 5 minutes it is kind of hard to get in and out of the location on memorial drive because of the traffic but overall I'm glad there's one on the east end of Lancaster Ohio because that's where I live I just stopped at Wendy's on memorial drive in Lancaster because he wanted something to eat and he wanted an ice cream cone and it's on the east side of Lancaster so he got done eating so we can stop and get him an ice cream cone at dairy Queen
  • SY
    Steve Yo
    Nov 11, 2025
    5.0
    Walked in on November 11 and they are giving veterans free combo meals today! Thanks, Dave! 🤠🇺🇸
  • CC
    Cynthia Castro
    Oct 28, 2025
    5.0
    Great atmosphere! Waitress was super attentive and friendly. Her suggestions were excellent. T-Bone was scrumptious. I was not impressed with the Tuesday Tacos.. not authentic at all. Carrot cake is highly recommend. Most important.. the crab cake was the best I ever tasted. Delicious 😋
  • GR
    Garrett Rabenold
    Oct 26, 2025
    1.0
    I am a Wendys lover and its always my first choice for fast food but I'll never be back to this one. The food took forever to come out and then after the long wait my friend and I both got food poisoning. Neither one of us had eaten since the day before so it was 100% from this Wendys.

Frequently Asked Questions About Wendy's

Is Memorial Dr Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.