Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Many customers reported issues with incorrect orders and missing items.
Service Speed
Customers frequently mentioned long wait times, both in the drive-thru and inside the restaurant.
Food Quality
Mixed reviews on food quality; some praised freshness while others complained about cold or improperly prepared items.
Cleanliness
Several reviews highlighted cleanliness issues in the dining area and food preparation.
Customer Service
Customer service experiences varied widely, with some praising friendliness and others noting rudeness or indifference from staff.
MM
Marissa
Nov 16, 2025
1.0
food is cold and my burger taste burnt, can’t believe how wendy’s food tastes, the service is terrible
CS
carl shahan
Nov 11, 2025
5.0
I stopped in to get chili family size which I really appreciate and making the joy I wish they put more meat in it got my grandson then nuggets french fries and a Hi-C the nuggets is not near as good as McDonald's he told me and he's only 5 years old I got a double cheeseburger fries and a diet Coke and I'll have to say McDonald's has a better cheeseburger but overall the service was great I was in and out in the drive-thru in less than 5 minutes it is kind of hard to get in and out of the location on memorial drive because of the traffic but overall I'm glad there's one on the east end of Lancaster Ohio because that's where I live I just stopped at Wendy's on memorial drive in Lancaster because he wanted something to eat and he wanted an ice cream cone and it's on the east side of Lancaster so he got done eating so we can stop and get him an ice cream cone at dairy Queen
SY
Steve Yo
Nov 11, 2025
5.0
Walked in on November 11 and they are giving veterans free combo meals today! Thanks, Dave! 🤠🇺🇸
CC
Cynthia Castro
Oct 28, 2025
5.0
Great atmosphere! Waitress was super attentive and friendly. Her suggestions were excellent. T-Bone was scrumptious. I was not impressed with the Tuesday Tacos.. not authentic at all. Carrot cake is highly recommend. Most important.. the crab cake was the best I ever tasted. Delicious 😋
GR
Garrett Rabenold
Oct 26, 2025
1.0
I am a Wendys lover and its always my first choice for fast food but I'll never be back to this one. The food took forever to come out and then after the long wait my friend and I both got food poisoning. Neither one of us had eaten since the day before so it was 100% from this Wendys.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Lancaster, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Lancaster, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (740) 653-0904.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Memorial Dr Wendy’s serve breakfast?
Yes, this Wendy’s location in Lancaster, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's drive-through at 1121 Memorial Dr, Lancaster, OH?
The drive-through is open daily from 6:00 AM to 3:00 AM.
Does this Wendy's location at 1121 Memorial Dr offer breakfast?
Yes, this Wendy's location serves breakfast with options including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order food for delivery or takeout from this Wendy's?
Yes, delivery and takeout are available through the Wendy's app or online at order.wendys.com. Just enter your address to confirm delivery availability.
What payment methods are accepted at Wendy's on Memorial Dr?
This Wendy's location accepts American Express, Cash, Discover, Mastercard, and Visa.
How can I provide feedback regarding my experience at this Wendy’s location?
You can contact the Customer Care team via live chat or message on the Contact page, call 888-624-8140, fill out the Customer Satisfaction Survey online, or call the location directly at (740) 653-0904.
Where can I find Wendy's menu prices and nutrition information?
Menu prices and nutrition/allergen information are available at order.wendys.com or the Wendy’s mobile app after selecting this location. Nutrition info is also posted in-restaurant.
Does Wendy's offer a mobile app for ordering?
Yes, Wendy's has a mobile app available on the App Store for convenient ordering and access to deals.
Are there other fast food restaurants near Wendy's at 1121 Memorial Dr?
Yes, nearby you can find Rally's at 1028 North Memorial Drive and Domino's Pizza, which are other options for fast food and pizza.
What other local services or shops are near Wendy’s on Memorial Dr that I might visit before or after eating?
Nearby places include Lava Wash & Tan (laundromat and tanning salon), Frankie’s Dog Grooming, and Slater’s Hardware, among others, which might be convenient to combine with your visit.
How can nearby attractions help me plan my visit to Wendy’s on Memorial Dr?
If you plan to visit nearby landmarks like The Mediterranean restaurant or Wang’s Garden Chinese Restaurant, you can enjoy various dining experiences in the area before or after your visit to Wendy’s.