Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Multiple customers reported rude or impatient staff, especially during busy hours, leading to a negative experience.
Order Accuracy
Frequent complaints about incorrect orders, missing items, and poor quality control were noted.
Food Quality
While some customers praised the freshness and taste of the food, others reported issues with cold or poorly prepared items.
Cleanliness
Concerns were raised about the cleanliness of the dining area and the overall maintenance of the restaurant.
Positive Staff Interactions
A few customers highlighted positive experiences with specific staff members who provided excellent service.
GG
Genevieve G
Nov 7, 2025
5.0
I took my kids here for a frosty after dinner. For the whole car ride my baby was screaming so after getting the food I pulled in to a mobile app spot to feed and calm him. Just before we were about to leave a team member with a long braid came out to check that we were ok and that we received our order. Her kindness and attentiveness made the end of the trip with a crying baby much less stressful. Thank you!
WP
Weird Pxl
Nov 6, 2025
1.0
Got our order wrong... we received the wrong type of frosty and another one in the wrong size literally the only item that was made properly was the sandwich my husband ordered, its not hard to listen its literally half yalls job. Only gave us enough utensils for a single frosty too... we wont be back
MA
Mary Anthony
Nov 6, 2025
4.0
Fast friendly
HH
haylee
Oct 27, 2025
1.0
didn’t give me more than 1 ranch when i asked
CT
Chelsea Tommy
Oct 10, 2025
1.0
Not sure if their intercom was not working but I answered the same question about 3x for the guy and he got very rude the last time he asked, I get being annoyed and busy but it’s not my fault you not hearing me. And lady who chimed in as I was leaving had the same tone. If y’all can’t handle being busy that’s on you. I just asked for 10 piece nugget 3x, pretty simple stuff.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Lancaster, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Lancaster, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (740) 654-1930.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Lancaster Main St. Wendy’s serve breakfast?
Yes, this Wendy’s location in Lancaster, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours at Wendy's in Lancaster, OH?
The drive-through is open daily from 6:00 AM to 1:00 AM.
Is the Wendy's at 1200 E.Main St, Lancaster still open?
Yes, this Wendy's location is open and committed to serving quality food every day.
Does this Wendy's location serve breakfast?
Yes, breakfast is served, including combos, sandwiches like croissant and biscuit options, coffee, and sides.
What payment options does Wendy's in Lancaster accept?
They accept American Express, Cash, Discover, Mastercard, and Visa.
Can I order Wendy's food online or via an app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app.
How can I contact this Wendy's location for questions or feedback?
You can call them at (740) 654-1930 or reach out via the Wendy's Contact page or Customer Satisfaction Survey online.
Where can I find nutrition and allergen information for Wendy's menu items?
Nutrition and allergen info is available on the Wendy's menu website, the mobile app, and in-restaurant posters.
What nearby places can I visit around Wendy's at 1200 E.Main St?
Nearby you can find Neff Tattoo Studio for arts and entertainment, Dairy Queen for ice cream and fast food, and Subway for sandwich options.
Are there medical or health services near Wendy's in Lancaster?
Yes, nearby are Medpro Medical Testing Center, Fairfield Medical Center Diagnostic Services, and several doctors including Elaine Lewis and Kidney Specialists Inc.
What dining options are available near Wendy's at 1200 E.Main St besides fast food?
Nearby dining options include Chipotle Mexican Grill for Tex-Mex cuisine, Great Wall Chinese Restaurant for Asian food, and Dairy Queen for desserts and fast food.