Rally's

3.7
1449 reviews

About

Fast Food RestaurantBurger JointAmerican RestaurantCheckers Drive-In Restaurants, Inc
As the leaders in drive-thru for over 30 years Checkers & Rally’s locations are currently open and ready to serve our guests. We can provide our guests with the additional safety of an enclosed kitchen and limited personal contact – whether you choose to drive up, order ahead online, or have our food delivered. In response to concerns around the Coronavirus we have closed the few dining rooms that exist in the Checkers & Rally’s system and are limiting the number of people on our patio and at our walk-up windows. We are reinforcing our policies, including frequent and proper handwashing, along with the proper utilization and changing of gloves as we continue to serve our guests.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Rally's
1028 North Memorial Drive, Lancaster, OH
43130, United States

Hours

Reviews

3.7
1,444 reviews
5 stars
573
4 stars
329
3 stars
243
2 stars
93
1 star
206

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, incorrect orders, and poor employee attitudes, leading to a frustrating experience.

Food Quality

While some customers praised the food as delicious, others experienced issues with cold or improperly made items, indicating inconsistency.

Staff Performance

Feedback on staff varied widely, with some customers highlighting friendly and helpful employees, while others noted unprofessional behavior and lack of care.

Drive-Thru Experience

The automated drive-thru system received criticism for being ineffective, causing order errors and delays.

Cleanliness and Maintenance

Several reviews mentioned the restaurant's poor cleanliness and outdated facilities, contributing to a negative impression.
  • RT
    Raleigh Tackett
    3 days ago
    5.0
    Went there late last night, it was the best. They made food to order, how it should be. The service, and environment was great. Look forward to next visit.
  • MW
    Michael wogan
    Dec 26, 2025
    1.0
    I ordered thru the app showed up, apparently none of the workers did though
  • RH
    Roger Hunt
    Dec 12, 2025
    4.0
    Good old fashioned burger 🍔 😋 and low cost! Fast Service.
  • NC
    Nathan Cox
    Nov 26, 2025
    1.0
    Terrible employees, terrible attitude. Food is usually decent but the people that work here suck. Ordered food and used my points, when I pulled up they told me they were out of mozzarella sticks and that they couldn’t refund any of my money and if I had a problem with it they can call the police and have them remove me.
  • ES
    Eco Steve
    Nov 22, 2025
    2.0
    Rallys fries are really good but sadly the medium is almost $4 and they give you less than most restaurants small. I think there were 14 fries in their medium. Also the photo of burger on their menu and the actual burger is at least 70% smaller than advertised. Rallys used to be awesome. I hate giving less than 5 stars but sadly rallys has turned into a rip off.

Frequently Asked Questions About Rally's

What are the operating hours of Rally's at 1028 North Memorial Drive in Lancaster, OH?

Rally's is open Monday through Thursday and Sunday from 10:00 AM to 2:00 AM, and on Friday and Saturday from 10:00 AM to 3:00 AM.

Does Rally's at this location offer drive-thru service?

Yes, this Rally's location provides drive-thru service for convenient ordering and pickup.