Business Details
About
Pizza Restaurant
At Papa Johns Pizza in Lancaster, OH, it’s our goal to always bring you Better Ingredients. Better Pizza. Whether it's our signature sauce, toppings, or fresh, original dough, we invest in our ingredients to ensure you have the best Lancaster pizza for any occasion. Call us for pizza delivery in Lancaster or stop by 728 North Memorial Drive for carryout to order the best pizza in Lancaster, along with breadsticks, wings, and more!
Details
- DeliveryAvailable
Location
Hours
Reviews
3.2
351 reviews
5 stars
129
4 stars
50
3 stars
38
2 stars
21
1 star
113
What are people saying?
AI-generated from recent customer reviews
Food Quality
Many customers expressed disappointment with the quality of the pizza, noting issues like thin crust, lack of toppings, and undercooked items.
Service Speed
Customers frequently reported slow service, with long wait times for both phone orders and food delivery.
Customer Service
There were numerous complaints about rude staff and poor customer service, including issues with order accuracy and handling complaints.
Order Accuracy
Several reviews highlighted problems with incorrect orders, missing items, and failure to follow special instructions.
Management Issues
Customers noted a lack of effective management, with reports of unhelpful responses to complaints and poor handling of busy periods.
- NLNathan LoveOct 31, 20251.0Just like the ad. Way to Papa John's good work. My wife's out of town and ordered this at a surprise for me. No toppings and ice cold. Yet another reason why I stopped ordering from you
- MBMarybeth BowenOct 28, 20255.0Since management has changed hands, it has been so much better! The people there are so much better! The food has been sooo much better as well!!
- FMFreddy MooreOct 12, 20252.0Pizza is not the same as it used to be. Less dough is used and Pizza is paper thin. Will be moving on to another go to for cheap Pizza. Shrinkflation BS and corporate greed.
- RSRihanna SmithOct 9, 20254.0Great food, little slow on the service and the wait on the food itself but was worth it.
- RFRick FaulstickOct 4, 20253.0Took ten minutes to get someone on phone just to place order since when they don't take order at local store, it's been outsourced to a call center over seas. Got tired of the constant up selling.
Frequently Asked Questions About Papa Johns Pizza
What are the delivery hours for Papa Johns Pizza in Lancaster, OH?
Papa Johns delivers Monday through Thursday and Sunday from 9:30 AM to midnight, and on Friday and Saturday from 9:30 AM to 1:00 AM.
Can I order Papa Johns Pizza for takeout, and what are the takeout hours?
Yes, you can order takeout from Papa Johns. The takeout hours are the same as delivery: 9:30 AM to midnight Monday through Thursday and Sunday, and until 1:00 AM on Friday and Saturday.
Is Papa Johns Pizza in Lancaster open on holidays?
Papa Johns is open on December 24th from 9:30 AM to 1:00 AM but closed on December 25th. It is also open on December 31st and January 1st from 9:30 AM to midnight.
How can I place an order for delivery or carryout at Papa Johns Pizza?
You can order delivery or carryout online via their website or mobile app. Delivery orders can be placed at https://www.papajohns.com/order/viewStoreMenu/DELIVERY/BUSINESS/286, and carryout orders at https://www.papajohns.com/order/viewStoreMenu/CARRYOUT/BUSINESS/286.
Does Papa Johns Pizza offer contactless delivery options?
Yes, Papa Johns offers no-contact delivery service to ensure safety and convenience.
Where is Papa Johns Pizza located in Lancaster, OH?
Papa Johns is located at 728 North Memorial Drive, Lancaster, OH 43130.
What types of products can I order from Papa Johns Pizza?
Papa Johns offers pizza, wings, desserts, breadsticks, cheesesticks, and beverages for delivery and takeout.
Are there other pizza restaurants near Papa Johns Pizza in Lancaster?
Yes, nearby pizza restaurants include Pizza Hut and Crenos Pizza, offering you more choices in the area.
Can I pair my visit to Papa Johns Pizza with nearby coffee or snack options?
Absolutely! Tim Hortons, a popular coffee shop and cafe, is nearby for a coffee or snack before or after your meal at Papa Johns.
What nearby services might be useful if I'm visiting Papa Johns Pizza?
Nearby services include Metro by T-Mobile for mobile needs, Memorial Drive Car Wash if you want to get your car cleaned, and AAA Lancaster for travel assistance.