Panera Bread

4.0
700 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains
Get DirectionsCallWebsite

Business Details

1374 Ety Rd NW, Lancaster, OH
43130, United States
(740) 654-8902
https://www.panerabread.com/en-us/cafe/locations/oh/lancaster/1374-ety-rd-nw
GoogleFacebookInstagramTwitterTikTok

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Lancaster is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
1374 Ety Rd NW, Lancaster, OH
43130, United States

Hours

Reviews

4.0
700 reviews
5 stars
344
4 stars
177
3 stars
84
2 stars
32
1 star
63

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers generally enjoyed the food, highlighting specific items like the Autumn squash soup and various sandwiches, but some noted issues with portion sizes and food quality.

Service Issues

There were numerous complaints about slow service, rude staff, and unacknowledged customers, indicating a need for better training and staffing.

Cleanliness

Many reviews pointed out significant cleanliness issues, with dirty dining areas and bathrooms being a common concern.

Pricing Concerns

Several customers felt that the prices were too high for the portion sizes and quality of food received, leading to dissatisfaction with the overall value.
  • RR
    Ron Richard
    2 days ago
    1.0
    Horrible food, Horrible practice
  • JR
    Julia Ruth
    Dec 21, 2025
    3.0
    My husband & I come to this Panera frequently. The coffee is always delicious (sometimes not hot enough) and we enjoy the seasonal updates to the menu. Julia is a joy to talk to while taking our order. Last night, the restaurant was very busy and she looked like she was doing 3 jobs at once. A younger girl was at the register and abruptly barked for Julia to come to the register NOW! We were on our way to church and that sharp tone from one co-worker to another was quite disheartening, the young family behind us even took notice. Despite the restaurant being full, we (the customers) were patient and relaxed. It was unfortunate to see that kind of behavior from an employee.
  • WB
    Warren Buskirk
    Dec 5, 2025
    5.0
    Great coffee everything tasted great
  • CB
    Cory Bigham
    Dec 3, 2025
    5.0
    Everytime I go to this location I'm greeted by friendly staff , it's always clean ,they have the items I want . My order is placed it's made in a timely manner. Their manager kelli goes out of her way to make sure we have received everything and tells us goodbye . It maybe something simply but I feel valued at this location . My order is never wrong but I'm sure on the off chance that it ever was , I'm positive it would be addressed with out delay or issue !
  • AS
    Angela Simpson
    Nov 25, 2025
    5.0
    Great food but the service was so great. The gentleman taking our order was friendly and helpful. He even made suggestions as I was confused about drinks.
Read more reviews on Google

Frequently Asked Questions About Panera Bread

Does Panera Bread Lancaster accept reservations?

No, Panera Bread Lancaster does not accept reservations.

What are the operating hours for Panera Bread Lancaster?

Panera Bread Lancaster is open from 6:00 AM to 9:00 PM Monday through Saturday, and from 7:00 AM to 8:00 PM on Sundays.