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From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Lancaster is here with warmth and welcome. Panera Bread. Food as it should be.
Customers generally enjoyed the food, highlighting specific items like sandwiches and soups, but many felt the portion sizes and value for the price were lacking.
Cleanliness
Numerous reviews pointed out significant cleanliness issues, including dirty dining areas and restrooms, which detracted from the overall experience.
Service Issues
Several customers reported slow service and unhelpful staff, with some noting rude behavior and poor management.
Pricing Concerns
Many customers found the prices to be high relative to the quality and portion sizes of the food, leading to dissatisfaction with the overall value.
Positive Staff Interactions
Despite the negative feedback, some customers praised specific staff members for their helpfulness and excellent service.
BS
Brittany Stewart
6 days ago
4.0
Food was great besides the plastic I found in one the Mac and cheeses. The must have cus the coner off to close to the bowel.
LH
Lyndi Hardman
Aug 26, 2025
5.0
Loving the new Italian menu!
AK
Ali Kaplan
Jun 22, 2025
1.0
I ordered a whole sandwich but everywhere they give two, here they gave me 1 sandwich and I paid 21 dollars
BH
Brian Haick
Jun 20, 2025
2.0
Eating area was dirty with limited space to return dishes. Bathroom was filthy, no paper towels and smelled of urine.
JR
Joseph Roberts
Jun 19, 2025
3.0
Very expensive and the bread was very hard and hurt my tooth, and I only have one tooth left, so I have to be very careful. I m lost the rest of my teeth when I tried to jump over a parking meter. I actually made it over the parking meter but I accidentally landed on Jennifer Lopez and her body guards roughed me up and knocked all my teeth out, well except one and I call him Jimmy the tooth.