Business Details
About
Pizza RestaurantRestaurant Delivery ServiceTake Out Restaurant
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Details
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
- Requires reservationsNot available
Location
Hours
Reviews
4.3
729 reviews
5 stars
452
4 stars
146
3 stars
52
2 stars
29
1 star
50
What are people saying?
AI-generated from recent customer reviews
Food Quality
Customers consistently praised the pizza for being delicious, fresh, and hot, although some noted issues with overcooking and incorrect orders.
Service Speed
Many reviews highlighted fast service and quick order fulfillment, but there were also complaints about long wait times and incorrect orders.
Customer Service
Feedback varied significantly, with some customers appreciating friendly staff while others reported rude service and poor management.
Order Accuracy
Several customers experienced issues with incorrect orders and missing items, leading to dissatisfaction.
Cleanliness and Atmosphere
The restaurant was generally described as clean with a friendly atmosphere, although some noted that the dining experience could be improved.
- MKMartha Knotts5 days ago5.0I love their pizza and Big Don Italian Subs!
- CBChanda BusseNov 16, 20254.0Great pizza and service
- DMDavid MichaelNov 2, 20255.0Food always fresh and hot. Fast, efficient service. Restaurant always clean. Nice friendly atmosphere.
- ECErica CordleOct 17, 20255.0Pizzas here are always so good and made fast!
- TDTammy DellapostaOct 15, 20255.0We love Donatos!! We usually order on the app and pick up, but we've eaten in and loved that too! Fast service and delicious pizza!
Frequently Asked Questions About Donatos Pizza
What is Donatos Pizza famous for?
Donatos Pizza is famous for its Edge to Edge® toppings on a crispy golden thin crust.
Where is Donatos Pizza located?
Donatos Pizza is located at 920 West Fair Avenue, Lancaster, OH 43130, USA.
What are the opening hours of Donatos Pizza?
Donatos Pizza is open Monday to Thursday and Sunday from 11:00 AM to midnight, and Friday to Saturday from 11:00 AM to 1:00 AM. It is closed on November 27, 2025.
Does Donatos Pizza offer delivery and pickup services?
Yes, Donatos Pizza offers in-store pickup, delivery, and same-day delivery services.
What payment methods are accepted at Donatos Pizza?
Donatos Pizza accepts American Express, Cash, Discover, Mastercard, and Visa payments.
Does Donatos Pizza have options for vegetarians?
Yes, Donatos Pizza serves vegetarian food options.
What types of food does Donatos Pizza offer?
Donatos Pizza offers pizza, oven baked subs, appetizers, and desserts, specializing in pepperoni and thin crust pizzas.
Can I order from Donatos Pizza using a mobile app?
Yes, you can order Donatos Pizza via their iOS app or Android app available on the Apple App Store and Google Play Store.
What nearby places can help me find Donatos Pizza or enjoy before/after my visit?
Nearby places include Locker 8 Sports Bar, a local pub and sports bar for drinks; Cristy’s Pizza, another pizza restaurant for comparison; and Pride Indoor Softball Facility, a sports club to enjoy some activity before dining.
Are there convenient services near Donatos Pizza for customers?
Yes, nearby services include Park National Bank for banking needs, Marathon Gas and EagleStores for fuel and convenience, and Howard Hanna Real Estate Services for real estate inquiries.