Business Details
About
Pizza RestaurantRestaurant Delivery ServiceTake Out Restaurant
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Details
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
- Requires reservationsNot available
Location
Hours
Reviews
4.3
411 reviews
5 stars
255
4 stars
83
3 stars
31
2 stars
12
1 star
30
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; some customers enjoyed the pizza while others found it burnt or lacking in toppings.
Service Issues
Numerous complaints about order accuracy and customer service, including long wait times and unprofessional behavior from staff.
Consistency
Some customers noted inconsistency in food preparation and service across different locations.
Positive Experiences
Several customers praised the friendly staff and quick service, highlighting enjoyable dining experiences.
Pricing Concerns
Customers expressed that the prices are high relative to the quality of food received.
- CBChanda BusseNov 11, 20254.0Service was amazing. Pizza was very good.
- CBCandy BrownAug 19, 20251.0This was the worse pizza I have ever had. It was worse than a cheap store bought Tontinos Party Pizza. Very salty. Cheese was cold and resembled Elmers glue. I don't think we will be ordering again.
- SMShawn MaynardAug 4, 20254.0Like me some mariachi beef pizza!!
- BLBranson LeeJul 10, 20251.0This is what happens when you order delivery and round up for charity, and add a 25% tip on top of the delivery fee already.
- CGCorgi GJun 11, 20254.0I've only used drive through so I can't vote on the inside. But I love the pizza and subs. Wait, staff is always friendly and my order is always spot on. The only pizza I've ordered anywhere as vegan and still get an awesome pizza overloaded with tons of veggies!
Frequently Asked Questions About Donatos Pizza
What is Donatos Pizza known for?
Donatos Pizza is famous for its Edge to Edge® toppings on a crispy golden thin crust, offering a family-owned pizza experience since 1963.
Where is Donatos Pizza located in Lancaster?
Donatos Pizza is located at 765 East Main Street, Lancaster, OH 43130, USA.
What are the opening hours of Donatos Pizza?
Donatos Pizza is open Monday to Thursday and Sunday from 11:00 AM to 12:00 AM, and on Friday and Saturday from 11:00 AM to 1:00 AM. The restaurant is closed on November 27, 2025.
Does Donatos Pizza offer delivery and pickup options?
Yes, Donatos Pizza offers in-store pickup, delivery, and same-day delivery services for your convenience.
What payment options does Donatos Pizza accept?
Donatos Pizza accepts American Express, Cash, Discover, MasterCard, and Visa payments.
What types of food products does Donatos Pizza offer?
Donatos Pizza offers pizza, oven baked subs, desserts, and appetizers, specializing in pepperoni and thin crust pizzas.
Does Donatos Pizza have any accessibility features?
Yes, Donatos Pizza has wheelchair accessible entrances and restrooms, high chairs, and welcomes families.
Are there any nearby dessert shops where I can go after Donatos Pizza?
Yes, Candy Cottage, a nearby dessert shop, is close to Donatos Pizza, perfect for enjoying sweets after your meal.
Where can I find shoe stores near Donatos Pizza?
Near Donatos Pizza, you can visit Chacos, Saucony, and Walker's Shoe Center for shoe shopping.
What nearby places can help me with health or medical services when visiting Donatos Pizza?
Nearby health and medical services include Ohio Health Primary, Primary Vision Care, Eye Specialists of Ohio, and Shelly L Thompson MD.