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Brand Certified

Chipotle Mexican Grill

3.6
(656 reviews)

Business Details

1248 E Main St, Lancaster, OH
43130, United States
(740) 994-4072

About

Mexican Restaurant
Chipotle Lancaster East is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1248 E Main St, Lancaster, OH
43130, United States

Hours

Reviews

3.6
656 reviews
5 stars
288
4 stars
115
3 stars
66
2 stars
45
1 star
142
  • EC
    Elizabeth Curtis
    Feb 28, 2026
    1.0
    Thinking about getting chipotle? Well skip this one because asking for a simple quesadilla is some sort of rocket science. Asked for a quesadilla with steak and cheese with rice, hot sauce, and sour cream as a side. You know what’s better than waiting for an hour for food while hungry oh yeah a greasy plain taco shell, with no sides. Don’t know who thought this grand idea was acceptable but it’s total bs.
  • ZT
    Zachary Taylor
    Feb 21, 2026
    1.0
    Waited in the drive thru for 20 minutes and wasn’t even acknowledged. We eventually came to the conclusion to just go in and get it. I said “Hi i have a pick up for ___ “ and then they realized they needed to make it and yet they didn’t even start it. Then it took them 30 minutes to start to make said food when there was barely any other customers. When others were coming in though they got there food done before us, they then made a doordash order right infront of me and still didn’t even start it. I then get the food go home and it wasn’t even made correct and best of all it was super cold.
  • BJ
    Barrera Jhesus
    Feb 17, 2026
    4.0
    Un poco concurrido todo el tiempo pero económico y buen sabor
  • BK
    Brix Kane
    Feb 13, 2026
    1.0
    This particular location is ALWAYS out of something...rice, chicken, fajita vegetables, etc. I stop by often & this seems to be a regular occurrence. Tonight there was also plastic in my food. It looked like a piece of a bag that the protein comes in. Lastly & worst of all, there is a young, female manager working nights who is beyond rude. She berated a team member in front of myself & other customers. I felt so bad for this young girl who looked like she was fighting back tears. Also, this manager just stands there & never pitches in to help her team out, no matter how far behind with orders they are. I hope the owner of this particular franchise reads this review & fires this "manager". I won't be returning. I will head over to the Memorial Drive location from here on out.
  • OS
    Olivia Smith
    Jan 13, 2026
    1.0
    We ordered chipotle and got it delivered. All of our orders were messed up. No cheese on any of the bowls even tho we ordered extra. 2 of them were half chicken and not one piece of chicken was in either bowl. I found out if I ordered a salad it gave option for the honey vinaigrette when normally I get a bowl and get it anyway so I ordered it that way specifically to get the vinaigrette. And of course I didn’t get the vinaigrette. The other bowl we got queso on and lo and behold no queso and NO CHEESE. To make everything better one of our bowls got a side of chicken…. they got steak not chicken. We’ve only got it delivered twice and both times were messed up. So don’t waste your money or time on the app just go to the location and make sure they make your food right cuz after taking care of a teething 9 month old and working all day I was so excited to eat my chipotle till it was all wrong.

Frequently Asked Questions About Chipotle Mexican Grill

What are the operating hours for Chipotle Mexican Grill at 1248 E Main St, Lancaster East?

Chipotle Mexican Grill is open daily from 10:45 AM to 11:00 PM.

Does Chipotle Mexican Grill in Lancaster East offer pickup and delivery services?

Yes, they offer both in-store pickup and delivery services.

Brand Certified Facts from Chipotle Mexican Grill

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Certified March 08, 2026Yext Knowledge Graph
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