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Dunkin' Zero
Brand Certified

Dunkin'

3.9
(925 reviews)

Business Details

1520 W 117th St, Lakewood, OH
44107, United States
(216) 221-5500
https://www.dunkindonuts.com

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Lakewood, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1520 W 117th St, Lakewood, OH
44107, United States

Hours

Reviews

3.9
925 reviews
5 stars
493
4 stars
144
3 stars
98
2 stars
51
1 star
139
  • BS
    Brandi Stevens
    Feb 12, 2026
    1.0
    Horrible experience the person who barely speaks English, who continues to hang up the phone they gave me the wrong order. I tried to call customer service the number doesn’t work! Unprofessional I ordered a dozen glaze donuts and not 1 glaze donut in the box it cost too much to not say we don’t have that would you like something else. It’s sad that it doesn’t matter how you treat the customer I’d like to hear from the manager immediately
  • NR
    Nicholas Reynolds
    Feb 7, 2026
    1.0
    Whenever I give them a chance they always mess my simple orders up. Always when make me wait and late to things, and I didn’t even get what I paid for. Today it was adding espresso to something that doesn’t have any coffee in it, I got what I got to not have heart palpitations all day but instead i get a bitter coffee drink that made me shakey first sip when I got something non caffeinated. I’m already late to work so I can’t get this fixed. Not work stopping for a quick bite, just going to buy ingredients online and stop even bothering.
  • JC
    Julia Chen
    Jan 5, 2026
    5.0
    Pup cups are a must!
  • CC
    Caleb
    Dec 26, 2025
    2.0
    No straws or napkins and a stale donut. Fast food has really gone down hill in recent years. A waste of $6. I gave them 1 more chance 1 week later and ordered an everything bagel toasted, no creme cheese. I got a day old plain bagle warmed up in the microwave, not toasted. Never again. Very bad service and quality.
  • DO
    Daniel O'Brien
    Dec 25, 2025
    1.0
    This is the most horrible Dunkin around. There is none that could be worse than this one. They served me a donut that honestly had mold on it. Another one was as hard as a brick. When I took them to the counter and showed them, they replied, “I’m sorry we cannot do anything”. “We don’t do refunds and it is a hassle anyway”. “Sometimes these things happen”. AVOID AVOID AVOID. thank god it was only 2 and I’m only out a few bucks. If a real manager reaches out to make this right then I may make this review slightly less scathing

Frequently Asked Questions About Dunkin'

What are the operating hours for this Dunkin' location in Lakewood, OH?

This Dunkin' is open daily from 5:00 AM to 8:00 PM.

What special holiday drinks does this Dunkin' currently offer?

They feature the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher for the holiday season.

Brand Certified Facts from Dunkin'

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Certified March 01, 2026Yext Knowledge Graph
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