Dunkin'

3.9
924 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Lakewood, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inNot available
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
1520 W 117th St, Lakewood, OH
44107, United States

Hours

Reviews

3.9
924 reviews
5 stars
492
4 stars
145
3 stars
98
2 stars
51
1 star
138

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including wrong items and missing components.

Service Quality

While some reviews praised the friendly and accommodating staff, many others highlighted slow service and poor management.

Food Quality

Several customers expressed dissatisfaction with the quality of food, mentioning stale or poorly prepared items.

Cleanliness

Multiple reviews indicated concerns about the cleanliness of the location, with some describing it as filthy.

Pricing Issues

Customers noted unexpected charges for modifications and higher prices compared to other locations.
  • JC
    Julia Chen
    Jan 5, 2026
    5.0
    Pup cups are a must!
  • CC
    Caleb
    Dec 26, 2025
    2.0
    No straws or napkins and a stale donut. Fast food has really gone down hill in recent years. A waste of $6
  • DO
    Daniel O'Brien
    Dec 25, 2025
    1.0
    This is the most horrible Dunkin around. There is none that could be worse than this one. They served me a donut that honestly had mold on it. Another one was as hard as a brick. When I took them to the counter and showed them, they replied, “I’m sorry we cannot do anything”. “We don’t do refunds and it is a hassle anyway”. “Sometimes these things happen”. AVOID AVOID AVOID. thank god it was only 2 and I’m only out a few bucks. If a real manager reaches out to make this right then I may make this review slightly less scathing
  • SR
    Sally Ro
    Dec 22, 2025
    1.0
    Got my order wrong three times in a row. First time was wrong bagel, second and third time were wrong coffee (specialty drink mistaken to regular black coffee. Which they up charged ) Very frustrating that I now have to check all my orders. I pull up to the window and I see all the drinks lined up, workers are not organized so that’s how these mistakes happen. So frustrating.
  • JO
    Jeremy Orsky
    Dec 13, 2025
    1.0
    Simply terrible

Frequently Asked Questions About Dunkin'

What are the operating hours for this Dunkin' location in Lakewood, OH?

This Dunkin' is open daily from 5:00 AM to 8:00 PM.

What special holiday drinks does this Dunkin' currently offer?

They feature the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the Berry Sangria Refresher for the holiday season.