Dunkin'

3.6
440 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Lakewood, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
17609 Detroit Ave, Lakewood, OH
44107, United States

Hours

Reviews

3.6
440 reviews
5 stars
203
4 stars
79
3 stars
42
2 stars
29
1 star
87

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported rude staff and poor customer service, with many experiences highlighting unprofessional behavior and mistakes in orders.

Order Accuracy

Numerous reviews mentioned issues with incorrect orders, missing items, and inconsistent drink quality, leading to customer frustration.

Cleanliness

Several customers noted cleanliness issues within the store, including trash and unsanitary conditions, which contributed to a negative perception.

Speed of Service

While some customers appreciated quick service during busy times, many others complained about long wait times and slow service, particularly in the drive-thru.

Management Issues

Feedback indicated a lack of effective management, with reports of disorganization and inadequate staffing contributing to poor customer experiences.
  • BP
    Brian Piccardo
    Nov 16, 2025
    5.0
    Who's your daddy
  • BR
    Brianna Rees
    Nov 5, 2025
    1.0
    Pulled up to the drive thru and could not hear a word the girl said. She sounded drunk or something. I ordered a medium iced Chai latte with almond milk and light ice. My drink wasnt even full!! Not to mention, i paid $1 more than most other locations just because I was in Lakewood! By the appearance of the inside of the lid, it seemed as though it was full but part of it was dumped out OR they didn't realize it was light ice, made it regular ice and just scooped out the extra making it not full.
  • EE
    Ernie Ernie
    Oct 17, 2025
    1.0
    Terrible - wait time is forever. Pay more money and hire people.
  • JM
    Jay M
    Oct 13, 2025
    1.0
    One of the worst management ever . They don’t even wanna be there
  • AN
    Antonia Nwankwo
    Sep 28, 2025
    5.0
    Always easy to get through, good service and fast for heading to work on the morning. The location can be challenging when the line is long as it pours into the street, it moves quick.

Frequently Asked Questions About Dunkin'

What are the normal operating hours for Dunkin' in Lakewood, OH?

Dunkin' in Lakewood, OH is open daily from 5:00 AM to 7:00 PM.

What holiday beverages are currently available at Dunkin' in Lakewood?

You can enjoy the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher this holiday season at Dunkin'.