Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Lakewood, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Customers frequently reported rude staff and poor customer service, with many experiences highlighting unprofessional behavior and mistakes in orders.
Order Accuracy
Numerous reviews mentioned issues with incorrect orders, missing items, and inconsistent drink quality, leading to customer frustration.
Cleanliness
Several customers noted cleanliness issues within the store, including trash and unsanitary conditions, which contributed to a negative perception.
Speed of Service
While some customers appreciated quick service during busy times, many others complained about long wait times and slow service, particularly in the drive-thru.
Management Issues
Feedback indicated a lack of effective management, with reports of disorganization and inadequate staffing contributing to poor customer experiences.
BP
Brian Piccardo
Nov 16, 2025
5.0
Who's your daddy
BR
Brianna Rees
Nov 5, 2025
1.0
Pulled up to the drive thru and could not hear a word the girl said. She sounded drunk or something. I ordered a medium iced Chai latte with almond milk and light ice. My drink wasnt even full!! Not to mention, i paid $1 more than most other locations just because I was in Lakewood! By the appearance of the inside of the lid, it seemed as though it was full but part of it was dumped out OR they didn't realize it was light ice, made it regular ice and just scooped out the extra making it not full.
EE
Ernie Ernie
Oct 17, 2025
1.0
Terrible - wait time is forever. Pay more money and hire people.
JM
Jay M
Oct 13, 2025
1.0
One of the worst management ever . They don’t even wanna be there
AN
Antonia Nwankwo
Sep 28, 2025
5.0
Always easy to get through, good service and fast for heading to work on the morning. The location can be challenging when the line is long as it pours into the street, it moves quick.
What are the normal operating hours for Dunkin' in Lakewood, OH?
Dunkin' in Lakewood, OH is open daily from 5:00 AM to 7:00 PM.
What holiday beverages are currently available at Dunkin' in Lakewood?
You can enjoy the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher this holiday season at Dunkin'.
Can I order Dunkin' menu items for delivery or curbside pickup at this location?
Yes, this Dunkin' location offers both delivery and curbside pickup services.
Does Dunkin' in Lakewood offer a drive-thru service?
Yes, this Dunkin' location has a drive-thru for quick and convenient ordering.
What types of food and drinks are served at this Dunkin'?
They serve espresso, coffee, donuts, breakfast sandwiches, tea, and provide breakfast, lunch, brunch, and all-day snacks.
How can I place an order ahead of time at Dunkin' Lakewood?
You can order ahead via the Dunkin' mobile app available on iOS and Android, or online through their order website.
Does Dunkin' Lakewood have free Wi-Fi and accept credit/debit cards?
Yes, Dunkin' offers free Wi-Fi and accepts both credit and debit card payments.
Are there other coffee shops near the Dunkin' on Detroit Ave in Lakewood?
Yes, there is another Dunkin' nearby as well as multiple eateries like Sofia's Kitchen+Bar and Petra Pizza & Sandwich Shop that you might enjoy.
What entertainment options are available near Dunkin' Lakewood?
Nearby you can visit Something Dada Improv Comedy Co. for comedic theatre performances or attend shows at the Beck Center for the Arts.
Are there any notable landmarks or services near Dunkin' in Lakewood?
Yes, the Castlewood Apartments and Cleveland Artists Foundation are nearby, in addition to services like the Social Security Administration and several real estate agencies.