Dunkin'

3.7
444 reviews

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out RestaurantDunkin'
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Lakewood, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
17609 Detroit Ave, Lakewood, OH
44107, United States

Hours

Reviews

3.7
444 reviews
5 stars
206
4 stars
80
3 stars
42
2 stars
29
1 star
87

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers frequently reported inconsistent service, with some praising friendly staff while others noted rudeness and slow service.

Order Accuracy

Many reviews highlighted issues with incorrect orders, including missing items and drinks made improperly.

Cleanliness

Feedback indicated a lack of cleanliness in the store, with some customers mentioning trash and unsanitary conditions.

Management Issues

Several reviews pointed to poor management and training, leading to disorganization and staff attitude problems.

Product Quality

Customers expressed dissatisfaction with the quality of food and drinks, citing burnt coffee and stale items.
  • JW
    Javon Williams
    1 day ago
    5.0
    Everyone's always really nice and understanding here even when they are slammed.
  • HH
    Holden
    Dec 18, 2025
    5.0
    Typical Dunkin' but the employees are always super friendly and service is quick. Definitely my favorite location in the area!
  • BP
    Brian Piccardo
    Nov 16, 2025
    5.0
    Who's your daddy
  • BR
    B R
    Nov 5, 2025
    1.0
    Pulled up to the drive thru and could not hear a word the girl said. She sounded drunk or something. I ordered a medium iced Chai latte with almond milk and light ice. My drink wasnt even full!! Not to mention, i paid $1 more than most other locations just because I was in Lakewood! By the appearance of the inside of the lid, it seemed as though it was full but part of it was dumped out OR they didn't realize it was light ice, made it regular ice and just scooped out the extra making it not full.
  • EE
    Ernie Ernie
    Oct 17, 2025
    1.0
    Terrible - wait time is forever. Pay more money and hire people.

Frequently Asked Questions About Dunkin'

What are the normal operating hours for Dunkin' in Lakewood, OH?

Dunkin' in Lakewood, OH is open daily from 5:00 AM to 7:00 PM.

What holiday beverages are currently available at Dunkin' in Lakewood?

You can enjoy the new Cookie Butter Cloud Latte, Peppermint Mocha, Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher this holiday season at Dunkin'.