Business Details
About
Mexican Restaurant
Chipotle Lakewood is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Hours
Reviews
3.6
1,167 reviews
5 stars
503
4 stars
232
3 stars
108
2 stars
83
1 star
241
What are people saying?
AI-generated from recent customer reviews
Staffing Issues
Many customers reported chronic understaffing, leading to long wait times and poor service.
Cleanliness
Numerous reviews highlighted severe cleanliness issues, including dirty dining areas and unsanitary conditions.
Food Quality
Inconsistent food quality was a common complaint, with reports of undercooked rice, stale chips, and incorrect orders.
Customer Service
Customer service experiences varied widely, with some praising friendly staff while others reported rudeness and lack of attention.
Inventory Problems
Frequent reports of being out of key ingredients, such as rice and meat, frustrated customers.
- KBKamryn Bieber3 days ago1.0Steak is disgusting everytime. Fatty and gross.
- JSJessica SNov 7, 20251.0I give up on chipotle. Just close at 8 if you’re not going to replenish the line past then anyway. 3 hours to go and you’re announcing the 10 things you’re “out of”. And this is every time and any time I come in past 8 pm. Went to kamms, same thing, it’s every location. I don’t get it, just close at 8. You’re not out of it, you’re just not replenishing it past 8 when you’re open til 11??? I’ve been coming here since they first opened in 2001ish. I’m a day one! This was the first and only location for quite a while and I would go way out of the way to come, and I had to limit myself to 3 times a week 😂 that’s how good it was!! It’s nothing like it used to be, so sad, I miss the original integrity chipotle had. It’s been hit or miss for a looong time now. When it hits it still don’t hit like it used to, usually a disappointment, when I actually do get to order. I’m not just going to order a bowl of beans for crying out loud, or whatever you happen to have left 3 hours before you actually close!!!!! 😑
- RBRyan BerghOct 25, 20253.0This is the most chronically understaffed Chipotle I’ve ever frequented.
- LFlucie FieldsOct 19, 20253.0This has to be the worst Chipotle location I've ever visited. Every visit has been a disappointment. Always out of items even by mid afternoon always understaffed and cleanliness is a forgotten item here. Today my kids wanted and so I gave another try but no surprise only two workers inside one in front and the other sitting down in back even though there was a line. This location really needs to get there act together
- CSCraig StorozukOct 9, 20255.0This Chipotle has been fantastic every time I’ve been there. The staff is super friendly, listens, and wants to get your order right. This chicken burrito bowl was one scoop brown rice, two scoops black beans, pico, corn, medium hot sauce, cheese, lettuce on the side. Perfect! Every time. This is my experience there many times and will continue to go back weekly.
Frequently Asked Questions About Chipotle Mexican Grill
What type of cuisine does Chipotle Mexican Grill in Lakewood serve?
Chipotle Mexican Grill offers Mexican cuisine including burritos, bowls, quesadillas, tacos, and salads with responsibly sourced ingredients.
What are the opening hours for Chipotle Mexican Grill at 14881 Detroit Ave, Lakewood?
The restaurant is open daily from 10:45 AM to 11:00 PM.
Does Chipotle Mexican Grill Lakewood offer delivery and pickup services?
Yes, they provide both in-store pickup and delivery services.
How can I place an online order for Chipotle Mexican Grill in Lakewood?
You can order online through their website at https://order.chipotle.com/ or use the Chipotle app available in the Apple App Store.
Is Chipotle Mexican Grill in Lakewood LGBTQ+ friendly?
Yes, the restaurant welcomes LGBTQ+ customers and promotes inclusivity.
What is the address and contact number for Chipotle Mexican Grill in Lakewood?
The address is 14881 Detroit Ave, Lakewood, OH 44107. The phone number is +1 216-221-9100.
Which nearby places can I visit before or after dining at Chipotle Mexican Grill in Lakewood?
Nearby you can visit Lakewood Marketplace featuring GameStop, City Center Park for outdoor activities, and the Lakewood Farmers Market for fresh local produce.
Are there other dining options close to Chipotle Mexican Grill in Lakewood?
Yes, nearby restaurants include Wingstop for chicken, Marco's Pizza, Falafel Xpress for Mediterranean cuisine, and Starbucks for coffee and smoothies.
Where can I find mobile phone services near Chipotle Mexican Grill in Lakewood?
T-Mobile and Sprint Store By Mobile Center are nearby options for mobile phone purchases and services.
Does Chipotle Mexican Grill Lakewood engage with customers on social media?
Yes, they are active on platforms including Facebook, Instagram (@chipotle), Twitter (@ChipotleTweets), Pinterest, LinkedIn, and YouTube.