Business Details
About
Sandwich Restaurant
Location
Hours
Reviews
4.1
140 reviews
5 stars
89
4 stars
14
3 stars
12
2 stars
6
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff behavior is mixed; some customers praised friendly service while others reported rudeness and disrespect.
Food Quality
Food quality is inconsistent; some customers enjoyed their meals while others complained about cold, overcooked, or incorrect orders.
Cleanliness
The restaurant is generally noted for being clean, contributing positively to the dining experience.
Order Accuracy
Many customers reported issues with incorrect orders, leading to dissatisfaction.
Overall Experience
While some customers had positive experiences, others expressed disappointment, indicating a need for improvement in service and food preparation.
- RHRyan HarrisonJan 5, 20261.0most disrespectful staff i have ever delt with in my life genuinely ruined my day- i made it clear that i wasn’t trying to be confrontational but my order is usually wrong when i come here and i don’t usually say anything and when i went back in to question about my order i was met with instant eye rolling, horrible attitude and laughed at and was told i must have been doing ‘black magic’…i usually don’t have the heart to write bad reviews about customer service because i also work in customer service so i understand how hard and taxing the job can be but i can’t even imagine being that short and disrespectful to someone while i was on the clock
- WSWilliam SifersDec 10, 20255.0Just stopped in for a quick sandwich, had the special, chicken Philly and fries. Food was hot and fresh, assembled with much love. Extra fries in the bag. Definitely worth the trip. GREAT deal and amazing service. Thanks so much. I'll send be back soon.
- LYLeslie YouskoJul 24, 20253.0Small. Just a few tables. My grandsons chicken Philly was ok, the boneless wings I ordered were sitting in a puddle of grease. They were overcooked and had no flavor. Fries were ok.
- KTKevin Vance (Vance World Travel)Aug 24, 20241.0The curse of the slow restaurant. No one looked up from their phones, no one said hi, no acknowledgement of any kind. I walked out. Do yourself a favor and don't walk in.
- BABen adricJun 4, 20241.0Hiring kids isn't a good idea,😗,alot of change lasts 3 months. the first year was good food
Frequently Asked Questions About Charleys Cheesesteaks
What are the operating hours of Charleys Cheesesteaks in Lakewood, OH?
Charleys Cheesesteaks is open Monday through Saturday from 10:30 AM to 9:00 PM, and on Sunday from 11:00 AM to 8:00 PM.
Does Charleys Cheesesteaks offer delivery service?
No, Charleys Cheesesteaks in Lakewood, OH does not offer delivery service as all delivery hours are marked closed.
Is there a drive-through option available at Charleys Cheesesteaks?
No, the drive-through service is not available at this location; all drive-through hours are closed.
Can I pick up my order directly from Charleys Cheesesteaks?
No, Charleys Cheesesteaks does not have pickup service available; the pickup hours are closed.
Are takeout services available at Charleys Cheesesteaks Lakewood?
No, takeout services are currently not offered; all takeout hours are closed.
What payment methods are accepted at Charleys Cheesesteaks?
Charleys Cheesesteaks accepts American Express, Discover, Mastercard, and Visa.
Where is Charleys Cheesesteaks located?
It is located at 14833 Detroit Ave, Lakewood, OH 44107, USA.
What other dining options are near Charleys Cheesesteaks?
You can find Boston Market nearby, which is another American restaurant option in the area.
Are there any nearby stores to visit before or after dining at Charleys Cheesesteaks?
Yes, Target Mobility Sales, a department store and grocery store, is close by for convenient shopping.
What community services and non-profits are near Charleys Cheesesteaks?
Nearby, you will find organizations like Big Brothers Big Sisters of Greater Cleveland and Three Deuce Five Marine Foundation, which offer community support and youth services.