Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Feedback indicates a significant number of customers experienced rude or unhelpful staff, leading to frustration and dissatisfaction.
Order Accuracy
Many reviews mention issues with incorrect orders, missing items, and food not being prepared as requested.
Food Quality
Customers reported inconsistent food quality, with some items being cold, overcooked, or not fresh.
Cleanliness
Several reviews highlighted poor cleanliness in the restaurant and restrooms, contributing to a negative dining experience.
Service Speed
Customers frequently noted slow service, particularly in the drive-thru, with many being asked to pull forward and wait for their orders.
JC
Justin Chaffin
Nov 11, 2025
1.0
Big town lagrange, mcdonald's. What a joke, just like the rest of the mcdonald's. Man, things are going downhill these days. McDonald's raised all their prices like they're a steakhouse.
And the service is worse than ever. Another McDonald's, I won't be going to
The rest of the people need to do the same. Boycott them. Stood at the register for 5 minutes with no service.
MM
Mary Miller
Nov 10, 2025
5.0
Amazing place!! By far best McDonalds ever!!! There ice coffees are by far the best
GV
Grace Vest
Nov 5, 2025
1.0
I went in there thinking I was going to get such a delicious and rewarding lunch little did I know I was going to be met with such hostile employees they messed up my order then I go in to ask them to fix it would not fix it very rude. Had to go back through the line and re-order what I wanted originally and had to pay double.
MC
Mark Cheriki
Nov 2, 2025
5.0
Two McMuffin world record speed run glitchless
They're fast and accurate love this place
TS
Tasha Santiago
Oct 18, 2025
1.0
The rudest staff I have ever seen . No customer service skills at all .If I hate my life was a person that would justly explain the staff attitude there . Makes no eye contact ,doesn’t say one word to us,doesn’t call our order number and just puts our pops down walks away with no straws. None of the condiments were filled so I figured they would put our straws in our to go bag. Several minutes later they come with a to go bag threw it down .Again didn’t say not one word to us and didn’t even look at us or acknowledge us so RUDE . I then checked in the bag and there were no straws so I said excuse me can we get some straws? They’re just standing behind the wall and no one ever acknowledge us. No one ever brought us straws at all. Just completely ignored us and it was empty. No one in the dining room and a couple cars came through the drive-through in the long time we were there the wait was extremely long too . Trying to find out the store number to make a formal complaint !!!!!!!
550 n center st Lagrange at like 8:11pm.