Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers frequently reported long wait times, often exceeding 20 minutes, even with few cars in line.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and poorly assembled food.
Staff Behavior
Feedback indicated a lack of professionalism among staff, with reports of rudeness and unhelpful attitudes.
Cleanliness
The restaurant was often described as dirty and poorly maintained, with unsanitary conditions noted by several customers.
Food Quality
Many customers expressed dissatisfaction with the quality of food, citing cold, old, or improperly cooked items.
SH
Steve Hesse
Jan 3, 2026
5.0
I order Chicken Tenders, where wore the best i had from a fast food, n I only waited 5 minutes to get my food, at the drive thru
TR
Tim Rowland
Dec 28, 2025
1.0
Arrived here at 10 2nd Wendy's this morning and not open ?
AR
Aleece Roberts
Dec 19, 2025
1.0
This location is horrible. Waited 20 minutes for nuggets and then ended up going in the restaurant waiting 10 minutes to get my fries they forgot to put in my bag.
BN
blue ninja
Dec 8, 2025
2.0
Your coming home after a long monday and think, i love ice cream, i love caremel, i want icecream with carmel, i need dinner, ill go to wendys, you go you order a carmel vanila frosty, you get your food and you go home, you try this long awaited frosty, and its got gross chunks in it. Did i ask for a carmel crumble frosty? No, i hate toffee and ive just spent 4.99 on it, why are you giving me this when i asked for a carmel vanila frosty? If you were unsure you couldve just asked but instead i spent money on something i hate, and didnt get my ice-cream i wanted, thanks guys. Also whats with the 15-20 minute wait? Its called fast food im expecting it to be fast, i understand waiting a little but its a bit ridiculous waiting this long and not even getting my carmel and ice-cream.
RG
Rob Garland
Dec 5, 2025
1.0
This is NOT what a chocolate brownie batter swirl Frosty w/ extra brownie batter (paid the upcharge for it!) looks like.
Sad part is that this is what I got AFTER I pointed out that it didn't have extra batter. She took it around the corner and I have a feeling she just stirred It up a bit, because it basically looks the same as it did the first time. I'm on lunch break so I don't have time to argue with her.
Even sadder, I think this was **the manager** that made it. 🤦♂️. I order these all the time. I know what it's supposed to look like. This isn't it. It's supposed to have a dome lid so they can fit more brownie batter, and it should have a bunch of brownie batter when you pay extra, which I did.
It's stuff like this that explains why you guys are having to close 250 stores next year, per the news. Do better, Wendy's. Train your people, and check up on them.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for Wendy's at 4003 Wilmington Pike?
Wendy's at 4003 Wilmington Pike in Kettering, OH is open daily from 9:00 AM to 12:00 AM midnight, including the drive-thru service.
Does this Wendy's location offer delivery and takeout services?
Yes, Wendy's at this location offers dine-in, takeout, drive-thru, and delivery where available. You can order online or via the Wendy's app.
Can I order Wendy's food using a mobile app?
Yes, you can order using the Wendy's mobile app available on the Apple App Store. Use the quick link https://m-wendys.app.link/l6I2YpOzMMb for easy access.
What payment options are accepted at this Wendy's location?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa for payment.
Is breakfast served at the Wendy's on Wilmington Pike?
Yes, breakfast is served at this Wendy's location. You can find breakfast combos, sandwiches, coffee, and sides available.
How can I provide feedback or contact Wendy's at this location?
You can provide feedback via their Customer Care team through live chat or by calling 888-624-8140. To reach the restaurant directly, call (937) 329-9965. Online contact options are available at their Contact page.
Where can I find the menu and pricing details for this Wendy's?
Menu and pricing details are available at https://order.wendys.com after selecting this specific location. Prices may vary slightly by location.
Are there other fast food restaurants near this Wendy's on Wilmington Pike?
Yes, nearby fast food restaurants include McDonald's, Burger King, Popeyes Louisiana Kitchen, Super Subby's, Lee's Famous Recipe Chicken, and another Wendy's.
What nearby amenities can help me while visiting Wendy's at Wilmington Pike?
Nearby amenities such as National City Bank, PNC Bank, and ATMs like KeyBank ATM can assist you with financial services during your visit.
Are there any nearby places for car services or relaxation near Wendy's?
Yes, near Wendy's you'll find Flying Ace Express Car Wash for car care, as well as 937 Salon and Spa and Heaven Sent Beauty Lounge for relaxation and beauty services.