Wendy's

3.1
1016 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
4003 Wilmington Pike, Kettering, OH
45440, United States

Hours

Reviews

3.1
1,016 reviews
5 stars
258
4 stars
206
3 stars
167
2 stars
106
1 star
279

What are people saying?

AI-generated from recent customer reviews

Service Speed

Customers frequently reported long wait times, often exceeding 20 minutes, even with few cars in line.

Order Accuracy

Numerous reviews highlighted issues with incorrect orders, missing items, and poorly assembled food.

Staff Behavior

Feedback indicated a lack of professionalism among staff, with reports of rudeness and unhelpful attitudes.

Cleanliness

The restaurant was often described as dirty and poorly maintained, with unsanitary conditions noted by several customers.

Food Quality

Many customers expressed dissatisfaction with the quality of food, citing cold, old, or improperly cooked items.
  • SH
    Steve Hesse
    Jan 3, 2026
    5.0
    I order Chicken Tenders, where wore the best i had from a fast food, n I only waited 5 minutes to get my food, at the drive thru
  • TR
    Tim Rowland
    Dec 28, 2025
    1.0
    Arrived here at 10 2nd Wendy's this morning and not open ?
  • AR
    Aleece Roberts
    Dec 19, 2025
    1.0
    This location is horrible. Waited 20 minutes for nuggets and then ended up going in the restaurant waiting 10 minutes to get my fries they forgot to put in my bag.
  • BN
    blue ninja
    Dec 8, 2025
    2.0
    Your coming home after a long monday and think, i love ice cream, i love caremel, i want icecream with carmel, i need dinner, ill go to wendys, you go you order a carmel vanila frosty, you get your food and you go home, you try this long awaited frosty, and its got gross chunks in it. Did i ask for a carmel crumble frosty? No, i hate toffee and ive just spent 4.99 on it, why are you giving me this when i asked for a carmel vanila frosty? If you were unsure you couldve just asked but instead i spent money on something i hate, and didnt get my ice-cream i wanted, thanks guys. Also whats with the 15-20 minute wait? Its called fast food im expecting it to be fast, i understand waiting a little but its a bit ridiculous waiting this long and not even getting my carmel and ice-cream.
  • RG
    Rob Garland
    Dec 5, 2025
    1.0
    This is NOT what a chocolate brownie batter swirl Frosty w/ extra brownie batter (paid the upcharge for it!) looks like. Sad part is that this is what I got AFTER I pointed out that it didn't have extra batter. She took it around the corner and I have a feeling she just stirred It up a bit, because it basically looks the same as it did the first time. I'm on lunch break so I don't have time to argue with her. Even sadder, I think this was **the manager** that made it. 🤦‍♂️. I order these all the time. I know what it's supposed to look like. This isn't it. It's supposed to have a dome lid so they can fit more brownie batter, and it should have a bunch of brownie batter when you pay extra, which I did. It's stuff like this that explains why you guys are having to close 250 stores next year, per the news. Do better, Wendy's. Train your people, and check up on them.

Frequently Asked Questions About Wendy's

Is Wilmington Pike Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for Wendy's at 4003 Wilmington Pike?

Wendy's at 4003 Wilmington Pike in Kettering, OH is open daily from 9:00 AM to 12:00 AM midnight, including the drive-thru service.