Subway

3.8
233 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Kettering Subway® Restaurant at 1191 E Stroop Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1191 E Stroop Road, Kettering, OH
45429, United States

Hours

Reviews

3.8
233 reviews
5 stars
112
4 stars
45
3 stars
29
2 stars
9
1 star
38

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted rude and unhelpful staff, with several customers reporting negative interactions with management and employees.

Food Quality

Many customers expressed dissatisfaction with the portion sizes and quality of ingredients, particularly noting skimpy meat portions and poorly made sandwiches.

Management Issues

Several reviews mentioned that the location is under new management, which has led to a decline in service and food quality, with complaints about staff behavior and operational practices.

Order Fulfillment

Customers frequently reported issues with online orders, including incorrect items, delays, and poor handling of mobile orders.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions and concerns about food safety, including expired produce.
  • DS
    David Sanchez
    Oct 24, 2025
    1.0
    Don’t go here. I watched the male worker there yell at a customer/lady because his POS wasn’t working. I talked to the man to apologize to the lady. Poor lady was crying. Don’t go here.
  • DZ
    Dina Zamara
    Oct 15, 2025
    1.0
    Horrible experience. Man who was working who appeared to be the manager or new owner was very rude and skipped out on the toppings and condiments. Refused to put extra mayonnaise on three subs I ordered and put one line. I asked for extra and refused and he insisted to get packets instead. Reluctantly I agreed and paid and he tried to get away with not giving me any. He then gave me three packets only for two footings and a six inch. I then asked for more and he told me no and refused to give me more and said I don’t need more. He then said he had other customers who also wanted mayonnaise so I couldn’t have more packets. I was baffled as I walked out the store confused he said next time I wanted mayonnaise on my sub to go get from the store then come to get a sub. Rude and disrespectful and has no common sense. Also wouldn’t put extra toppings. Very rude and don’t recommend if you want a good sandwhich. Find a different location that he doesn’t own.
  • NB
    Nick Barney
    Oct 9, 2025
    4.0
    Happy Gilmore would be proud...
  • CC
    Connie
    Sep 30, 2025
    1.0
    I have never had an experience in any subway like I had last week in Kettering on Stroop Rd. It seems it is under new management. I might be dating my age, but you remember Seinfeld episode about the soup Nazi? Well this place has a man who is rude, skimpy on meat, lettuce and condiments.stands over other employees watching everything they do making a sub. He started yelling at this customer because she asked for a little more lettuce. This place won’t be in business very long. The associate appears to be in his 60s, but he does not belong dealing with customers, rude, angry, belittling.
  • SP
    Shannon Pence
    Sep 24, 2025
    1.0
    This place has a sign that says new management. They slice their meat so thin.. that it breaks into little pieces, and they count that as one piece. I got the club, it has 3 kinds of meat.. but the amount of meat that was on it wasn't even enough for a 6 inch. Online they say it gets double cheese.. but their signs inside does not reflect that. But it was the meat for me.. it was like shredded at this point and they give you a very small portion. Prices are rising... and the quality is dwindling. Please watch them make your sub. They are not very nice when you tell them how thin it is either. I will go to any other subway than this one.

Frequently Asked Questions About Subway

Where is Subway located?

Subway is located at 1191 E Stroop Road, Montgomery, Kettering, OH 45429, USA.

What are the operating hours of Subway at 1191 E Stroop Road?

Subway is open every day from 9:00 AM to 10:00 PM.