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McDonald's

3.6
(1667 reviews)

Business Details

1872 East Stroop Road, Kettering, OH
45429, United States
(937) 294-8427
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1872 East Stroop Road, Kettering, OH
45429, United States

Hours

Reviews

3.6
1,667 reviews
5 stars
650
4 stars
337
3 stars
283
2 stars
133
1 star
264

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Frequent complaints about incorrect orders and missing items, particularly in drive-thru and mobile orders.

Customer Service

Mixed reviews on staff behavior; some customers report rude interactions while others praise friendly service.

Cleanliness

Concerns raised about cleanliness in the restaurant and restrooms, with reports of unsanitary conditions.

Speed of Service

Inconsistent service speed; some customers experienced long wait times, especially during busy hours.

Food Quality

Varied opinions on food quality, with some praising freshness while others reported cold or poorly prepared items.
  • RT
    Riquel Taylor
    Feb 23, 2026
    2.0
    Reading is fundamental. Love paying extra for things (like bacon) and not receiving it. The medium sized order of fries in the large container was also a nice touch. It was edible and the rest of the order was correct, so there’s that.
  • WM
    Walter Maxwell
    Feb 16, 2026
    1.0
    Emily is the worst manager. With Noone in the store or drive thru I watched her at 2:30 am kick out a homeless person who is a paying customer and is a good person who was minding their own business into freezing weather. Worries about everyone but herself and her job. Ill never come back to this store again unless something is done about it. Thanks no thanks. Thumbs down
  • TA
    Tracy Allen
    Feb 13, 2026
    1.0
    I swear, I don't think their hamburgers are made from all beef cattle. They have to have mostly filler in it. It doesn't taste like hamburger nor is the texture like a normal burger. Maybe that's why they use a ridiculous amount of salt on the burgers. Also, since when do the pickles on a double cheeseburger burn your tongue from being so spicy hot???? Never again McDs, not even for the best Coke in fast food.
  • BC
    Brittany Cook
    Feb 4, 2026
    5.0
    For ablaze night steakhouse with the hubby. I wouldn't have expected the foodnto be so hot and fr w she but man the crew that night I was there 11pm crew was too notch if they would have had a secrete frie and speed test 100 is what I'd have given
  • RD
    Rebekah Dennedy
    Feb 1, 2026
    4.0
    No one helped us at the register, they were extremely busy, it was the lunch rush. I ordered from the order kiosk inside the restaurant. We didnt wait too long for the for the food. It came out in a reasonable amount of time. Someone brought it out to us and set our tray at our table, smiled and was very nice to us.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 1872 East Stroop Road, Kettering, OH?

The McDonald's at 1872 East Stroop Road operates 24 hours a day, 7 days a week.

Does this McDonald's location have a drive-thru service?

Yes, this McDonald's location offers a 24/7 drive-thru service.

Brand Certified Facts from McDonald's

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Certified March 01, 2026Yext Knowledge Graph
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