McDonald's

3.6
1641 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
1872 East Stroop Road, Kettering, OH
45429, United States

Hours

Reviews

3.6
1,641 reviews
5 stars
638
4 stars
335
3 stars
281
2 stars
132
1 star
255

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported rude staff, long wait times, and incorrect orders, leading to frustration.

Cleanliness

Several reviews highlighted unsanitary conditions in the bathrooms, raising concerns about overall cleanliness.

Food Quality

Mixed feedback on food quality, with some praising fresh items while others complained about cold or poorly prepared meals.

Order Accuracy

Many customers experienced issues with order accuracy, including missing items and incorrect orders.

Positive Experiences

Despite the negatives, some customers praised specific employees for excellent service and noted positive experiences at the location.
  • MA
    Moh Abbas
    3 days ago
    1.0
    Bad service.
  • JL
    Joel Leiva
    3 days ago
    4.0
    Relaxing place and always clean and quiet.
  • KW
    kody wineman
    Nov 2, 2025
    1.0
    Ordered inside. Was there for over an hour. 45 minutes to wait for food. When I asked for water cups they told me “make sure it’s just water”. The staff had bad attitude. Chairs were falling apart. Dirty tables. Dirty floor.
  • BL
    Brooklyn Legore
    Oct 29, 2025
    1.0
    Closed? No signs, no nothing. Had a mobile order and was basically SOL. Also the phone is unplugged and unable to call to ask. Ridiculous.
  • SS
    Shawn
    Oct 4, 2025
    1.0
    We came in about 9:20 ish PM and we normally don’t have issues with this location but tonight was absolutely horrendous. Darlene was great as usual but the manager seem to have a slight attitude maybe stress got the best of her because she’s usually not like this I get it I worked in food for years. The burger was like eating jerky on a bun. Number one rule of food if you wouldn’t eat it yourself don’t expect someone else to eat it. Really disappointed in my experience tonight. Get some rest and start a new day crew of Stroop rd McDonald’s. Love and light big hugs.

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 1872 East Stroop Road, Kettering, OH?

The McDonald's at 1872 East Stroop Road operates 24 hours a day, 7 days a week.

Does this McDonald's location have a drive-thru service?

Yes, this McDonald's location offers a 24/7 drive-thru service.