Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving.
Dunkin’ is proud to serve Kettering, OH for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!
Many customers reported rude and unprofessional behavior from staff, with several instances of poor service and lack of acknowledgment.
Order Accuracy
Numerous reviews highlighted issues with incorrect orders, missing items, and inconsistent drink quality.
Product Quality
Feedback indicated dissatisfaction with the quality of coffee and food items, including stale donuts and poorly made drinks.
Staff Friendliness
While some customers praised friendly staff, many others noted a lack of warmth and engagement from employees.
Operational Efficiency
Customers expressed frustration with long wait times and inefficiencies, especially after the store's remodel.
BH
Brittany Henn
2 days ago
1.0
Coffee has tasted terrible the past month and most of the early morning drive thru staff are too busy talking amongst themselves to make sure they are giving you your entire order. I've had to on multiple occasions remind them im missing items...never thank you for coming or smile etc....I've had better luck going to another location a little bit out of the way...but worth it!
CR
Chrissy Reese
Oct 19, 2025
1.0
Why would you give me this lol
GF
Gladys Fonseca
Oct 17, 2025
1.0
Horrible coffee!!!!!
SB
Sara B
Oct 10, 2025
2.0
Pretty disappointed with my recent experience. Seemed like the whole order was wrong. I ordered through the app. They didnt put cold foam on one of my coffees, i was missing a donut, and both sandwiches were made wrong. They remedied the cold foam and donut at the window but we didnt realize the sandwiches were made wrong until we got home to eat them. I drove all the way back and went in to get it fixed. The girl at the counter was nice and re-rang them in. When the sandwiches came out, this other girl threw the bag on the counter and there was only one sandwich in the bag...even though i had paid for 2. They remade the 2nd sandwich and were pretty rude and non apologetic about it. I dont need to be catered to but I paid for an order, I expect it to be right or at the very least treated with basic customer service etiquette, especially when I have to drive all the way back to fix their mistake.
WW
Winethemantyler
Sep 28, 2025
1.0
I’m gunna be honest the eggs tasted like a soggy sponge 🧽. 🤢
What are the regular operating hours for this Dunkin' location in Kettering, OH?
This Dunkin' is open Monday to Thursday and Saturday from 4:00 AM to 8:00 PM, Friday from 4:00 AM to 5:00 PM, and Sunday from 5:00 AM to 8:00 PM.
Does this Dunkin' location offer delivery and pickup services?
Yes, this Dunkin' offers both delivery and curbside pickup services.
What types of meals are served at this Dunkin'?
This Dunkin' serves breakfast, lunch, and brunch.
What kind of food and drinks can I expect at this Dunkin'?
You can enjoy espresso, coffee, donuts, breakfast sandwiches, and tea at this location.
Are there any seasonal or new menu items currently available?
Yes, the holiday menu includes the new Cookie Butter Cloud Latte, the return of Peppermint Mocha and Toasted White Chocolate Signature Lattes, and the new Berry Sangria Refresher.
Does this Dunkin' have a drive-thru service?
Yes, this location has a drive-thru for quick service.
How can I order ahead at this Dunkin'?
You can order ahead using the Dunkin’ mobile app available on Apple App Store and Google Play Store, or order online via their website.
What are some nearby places I can visit before or after getting something at Dunkin'?
Nearby you can visit Ryan’s Grill Buffet & Bakery for a meal, Gregory’s Tuxedos or Gregorys Tuxedo Shop for clothing and bridal needs, or the Flying Ace Express Car Wash to clean your car.
Are there other food options close to this Dunkin' location?
Yes, there are several nearby fast food and restaurant options including McDonald’s, Wendy’s, Super Subby’s sandwich shop, and Popeyes Louisiana Kitchen.
How can the nearby public and community services be useful during a visit to Dunkin'?
Nearby services like the United States Postal Service, Kettering Post Office, and banks such as National City Bank and PNC Bank can be convenient for customers to handle errands in the area.