Business Details
About
Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.
Details
- DeliveryAvailable
- TakeoutAvailable
- Accepts reservationsNot available
- Requires reservationsNot available
Location
Hours
Reviews
4.0
286 reviews
5 stars
151
4 stars
65
3 stars
28
2 stars
9
1 star
33
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including rude staff and lack of accountability from management.
Food Quality
Mixed feedback on food quality, with reports of burnt pizzas, incorrect orders, and inconsistent taste.
Cleanliness
Some customers praised the cleanliness of the restaurant, while others noted unsanitary conditions.
Delivery Issues
Several customers experienced problems with cold food upon delivery and delays in order fulfillment.
Positive Experiences
Despite the negative feedback, some customers reported positive experiences with friendly staff and well-prepared food.
- AMAmy MattieDec 5, 20252.0I'm not ordering from there anymore and when you tell them that, they don't care or try to find out why and even try to fix
- BPBrad PhippsNov 15, 20252.0Pizza arrived cold. Not sure how many places driver went before delivering it how long it sat before it was delivered but it was literally COLD.
- ASAmber SelfNov 9, 20251.0How dare you serve BURNT / BLACK FOOD!!!! Matt the manger also stated “ I don’t care “. Yep !!! We can tell no one cares at this store. The audacity you have to serve this is wild.
- AFAustin FullmerOct 25, 20255.0Great place. Clean inside
- DDDaveOct 5, 20251.0The AI Chatbot lied and told me it was a real person. The online ordering was messed up. And nobody will take my call when I try to speak to a real person. The website literally told me to call the store. This is unacceptable at this point. It also created 2 pending charges to my bank account. Even though I wasn't able to place my order.
Frequently Asked Questions About Donatos Pizza
What is Donatos Pizza known for?
Donatos Pizza is famous for its Edge to Edge® toppings on a crispy golden thin crust. It is a family-owned company founded in Columbus, Ohio in 1963.
What are the opening hours for Donatos Pizza in Kettering?
Donatos Pizza in Kettering is open Monday to Thursday and Sunday from 10:30 AM to 10:00 PM, and on Friday and Saturday from 10:30 AM to 11:00 PM.
Does Donatos Pizza offer delivery and pickup services?
Yes, Donatos Pizza offers in-store pickup, delivery, and same-day delivery services.
What are the payment options available at Donatos Pizza?
Donatos Pizza accepts American Express, Cash, Discover, MasterCard, and Visa as payment options.
Can I order Donatos Pizza online or through a mobile app?
Yes, you can order Donatos Pizza online at their website or through their app available on the Apple App Store and Google Play Store.
Does Donatos Pizza have accommodations for families and accessibility?
Yes, Donatos Pizza welcomes families, has wheelchair accessible entrance and restroom, and provides high chairs.
What other services does Donatos Pizza provide besides pizza?
Donatos Pizza offers oven baked subs, desserts, appetizers, and has catering services available.
Are there any nearby places to Donatos Pizza where I can shop or relax?
Nearby places include The Boutique At Salon Emerald for beauty supplies, Lily and Lace Boutique for women's clothing, and Medical Massage Associates for massage therapy.
Where can I grab a coffee or a quick bite near Donatos Pizza?
You can visit EPIC Coffee Shop or EPIC Coffee Shoppe nearby for coffee and casual dining options.
Are there other pizza or food options close to Donatos Pizza?
Yes, nearby options include Papa's Pizza, Pasta & Deli, Gionino's Pizzeria, Krispy Krunchy Chicken, and La Bikina Mexican Food Truck.