Donatos Pizza

4.0
286 reviews
Gotta love more™.

About

Pizza RestaurantRestaurant Delivery ServiceTake Out RestaurantDonatos Pizza
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires reservationsNot available

Location

Donatos Pizza
3959 Far Hills Avenue, Kettering, OH
45429, United States

Hours

Reviews

4.0
286 reviews
5 stars
151
4 stars
65
3 stars
28
2 stars
9
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and lack of accountability from management.

Food Quality

Mixed feedback on food quality, with reports of burnt pizzas, incorrect orders, and inconsistent taste.

Cleanliness

Some customers praised the cleanliness of the restaurant, while others noted unsanitary conditions.

Delivery Issues

Several customers experienced problems with cold food upon delivery and delays in order fulfillment.

Positive Experiences

Despite the negative feedback, some customers reported positive experiences with friendly staff and well-prepared food.
  • AM
    Amy Mattie
    Dec 5, 2025
    2.0
    I'm not ordering from there anymore and when you tell them that, they don't care or try to find out why and even try to fix
  • BP
    Brad Phipps
    Nov 15, 2025
    2.0
    Pizza arrived cold. Not sure how many places driver went before delivering it how long it sat before it was delivered but it was literally COLD.
  • AS
    Amber Self
    Nov 9, 2025
    1.0
    How dare you serve BURNT / BLACK FOOD!!!! Matt the manger also stated “ I don’t care “. Yep !!! We can tell no one cares at this store. The audacity you have to serve this is wild.
  • AF
    Austin Fullmer
    Oct 25, 2025
    5.0
    Great place. Clean inside
  • DD
    Dave
    Oct 5, 2025
    1.0
    The AI Chatbot lied and told me it was a real person. The online ordering was messed up. And nobody will take my call when I try to speak to a real person. The website literally told me to call the store. This is unacceptable at this point. It also created 2 pending charges to my bank account. Even though I wasn't able to place my order.

Frequently Asked Questions About Donatos Pizza

What is Donatos Pizza known for?

Donatos Pizza is famous for its Edge to Edge® toppings on a crispy golden thin crust. It is a family-owned company founded in Columbus, Ohio in 1963.

What are the opening hours for Donatos Pizza in Kettering?

Donatos Pizza in Kettering is open Monday to Thursday and Sunday from 10:30 AM to 10:00 PM, and on Friday and Saturday from 10:30 AM to 11:00 PM.