Donatos Pizza

4.0
285 reviews
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Business Details

3959 Far Hills Avenue, Kettering, OH
45429, United States
(937) 293-3223
https://www.donatos.com
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About

Pizza RestaurantRestaurant Delivery ServiceTake Out Restaurant
Donatos is a family-owned pizza company famous for Edge to Edge® toppings on a crispy golden thin crust. Founded in Columbus, Ohio in 1963, we take pride in giving back in every community we serve.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available
  • Requires reservationsNot available

Location

Donatos Pizza
3959 Far Hills Avenue, Kettering, OH
45429, United States

Hours

Reviews

4.0
285 reviews
5 stars
151
4 stars
65
3 stars
28
2 stars
8
1 star
33

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, including rude staff and unprofessional behavior from management.

Order Accuracy

Many customers reported issues with incorrect orders and missing items, leading to dissatisfaction.

Food Quality

Feedback on food quality was mixed; while some praised the pizza, others noted issues like burnt crusts and lack of flavor.

Cleanliness

Several customers appreciated the cleanliness of the restaurant, noting it as a positive aspect of their experience.

Speed of Service

Customers expressed frustration with slow service and delays in order fulfillment, particularly for pickup orders.
  • BP
    Brad Phipps
    Nov 15, 2025
    2.0
    Pizza arrived cold. Not sure how many places driver went before delivering it how long it sat before it was delivered but it was literally COLD.
  • AS
    Amber Self
    Nov 9, 2025
    1.0
    How dare you serve BURNT / BLACK FOOD!!!! Matt the manger also stated “ I don’t care “. Yep !!! We can tell no one cares at this store. The audacity you have to serve this is wild.
  • AF
    Austin Fullmer
    Oct 25, 2025
    5.0
    Great place. Clean inside
  • DD
    Dave
    Oct 5, 2025
    1.0
    The AI Chatbot lied and told me it was a real person. The online ordering was messed up. And nobody will take my call when I try to speak to a real person. The website literally told me to call the store. This is unacceptable at this point. It also created 2 pending charges to my bank account. Even though I wasn't able to place my order.
  • JL
    Jennifer Lewis
    Oct 4, 2025
    1.0
    Placed a pickup order that was supposed to be ready at 8:18pm. Horrible customer service as the worker said “we just threw in your pizza” at 8:30pm after I’d been there for 25 mins. No apology or remorse for the horrible customer service. Will not return - go to Marion’s instead! It’s just right across the street and the employees care.
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Frequently Asked Questions About Donatos Pizza

What is Donatos Pizza known for?

Donatos Pizza is famous for its Edge to Edge® toppings on a crispy golden thin crust. It is a family-owned company founded in Columbus, Ohio in 1963.

What are the opening hours for Donatos Pizza in Kettering?

Donatos Pizza in Kettering is open Monday to Thursday and Sunday from 10:30 AM to 10:00 PM, and on Friday and Saturday from 10:30 AM to 11:00 PM.