Business Details
About
Ice Cream ShopDairy Queen
Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.
Details
- [Free/Paid] wi-fiNot available
- RestroomAvailable
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.0
324 reviews
5 stars
183
4 stars
54
3 stars
27
2 stars
14
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
While some customers praised the friendly and helpful staff, others reported unprofessional behavior and rudeness from employees.
Product Availability
Many reviews highlighted frequent shortages of popular items, particularly chocolate ice cream and various toppings, leading to customer frustration.
Cleanliness
Several customers noted issues with cleanliness in the store, including dirty floors and unsanitary conditions.
Order Accuracy
There were multiple complaints about incorrect orders and poorly made items, such as melted blizzards and wrong flavors.
Overall Experience
Despite some positive experiences, a significant number of customers expressed disappointment with the service and product quality, suggesting a decline in standards.
- SYS YNov 24, 20255.0This place is now Dairy Dream, I believe. The young man who served me on the second day it wà opened had great customer service skills. The "blizzard" was yummy 😋
- SSSarah ShurteOct 7, 20255.0Liz is amazing!!! The store has some technical difficulties and had to shut down early, but I had a birthday cake for my little boy that I was supposed to pick up today. Liz texted me personally and let me know the situation. She then DELIVERED the cake to my house to make sure my son had his birthday cake in time. Thank you Liz!!!
- ADashley darnellSep 29, 20251.0Awful awful they didnt have anything but blizzards but was sitting on there butts eating ice cream and rolling there eyes at us why we ordered and laughing then stuffing there faces of ice cream. Super unprofessional
- KMKendra McIntyreSep 26, 20252.0The girl taking orders was very nice but the kid making the orders got mine wrong and proceeded to bully her because he didn’t read the order right, super unprofessional and just not a good way to treat a co worker period. The AC must be broken on something because the store was very hot and my cone was melting by the time I made to the table. I threw the cone away because I couldn’t eat it with the way it was melting so fast.
- TGTammy GoldsberrySep 24, 20251.0No air conditioning and it smelled very bad.
Frequently Asked Questions About Dairy Queen (Treat)
What kind of treats does Dairy Queen (Treat) in Kettering offer?
Dairy Queen (Treat) features soft-serve ice cream and signature shakes as its main offerings, along with Blizzard® Treats and frozen novelties.
What are the operating hours for Dairy Queen (Treat) on weekends?
On Saturdays, Dairy Queen (Treat) is open from 10:00 AM to 10:00 PM, and on Sundays, it operates from 11:00 AM to 9:00 PM.
Is Dairy Queen (Treat) wheelchair accessible and family-friendly?
Yes, Dairy Queen (Treat) is wheelchair accessible and family-friendly, offering amenities like high chairs, outdoor seating, restrooms, and free WiFi.
Does Dairy Queen (Treat) offer mobile ordering or app deals?
Yes, customers can take advantage of mobile ordering and rewards, and can download the Dairy Queen app for exclusive deals.
Where is Dairy Queen (Treat) located?
Dairy Queen (Treat) is located at 2056 E Dorothy Ln, Kettering, OH 45420-1112, USA.
Can I order Dairy Queen (Treat) products online for pickup?
Yes, you can place orders online for pickup through their official ordering site at https://www.dairyqueen.com/en-us/order/pickup/n/40455/.
What nearby places can I visit around Dairy Queen (Treat) in Kettering?
Nearby places include another Dairy Queen, L.A. Tan tanning salon, Interlude Skin & Nail Care Center, Vyral Esports Compound, and Dayton's Cheer Gym, among others.
Are there family-friendly entertainment options near Dairy Queen (Treat)?
Yes, Dayton's Cheer Gym nearby offers gymnastics and sports activities which can be great for families visiting the area.
What dining options are near Dairy Queen (Treat) if I want to try other cuisines?
Near Dairy Queen (Treat), you can find several restaurants including Kupbop, an Asian Korean restaurant, Ajanta India Restaurant, and Subway for quick sandwiches.
How can I get to Dairy Queen (Treat) using local businesses or landmarks?
You can use the nearby Dairy Queen or the L.A. Tan tanning salon at 2056 E Dorothy Ln as landmarks to find the location easily. Additionally, big retail stores like Big Lots and Dollar Tree nearby help orient yourself in the area.