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Arby's

3.5
(875 reviews)
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Business Details

2305 S Smithville Rd, Kettering, OH
45420, United States
(937) 256-1510
http://www.arbys.com/locations/us/oh/kettering/2305-s-smithville-rd/store-62
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2305 S Smithville Rd, Kettering, OH
45420, United States

Hours

Reviews

3.5
875 reviews
5 stars
280
4 stars
222
3 stars
162
2 stars
86
1 star
125

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff is mixed; some customers praised friendly service while others reported rudeness and poor handling of orders.

Food Quality

Food quality is inconsistent; some customers enjoyed fresh and hot meals, while others received cold or poorly made items.

Cleanliness and Maintenance

The restaurant is described as outdated and in need of cleaning and repairs, with several customers noting unsanitary conditions.

Order Accuracy

Many customers experienced issues with incorrect orders and missing items, leading to frustration.

Value for Money

Customers expressed dissatisfaction with pricing and perceived value, particularly regarding portion sizes and promotional deals.
  • MS
    Mister Smith
    3 days ago
    2.0
    Everything tasted like it was cooked in the same grease. From the fish that tasted like it was cooked 3 days ago. To the peach Cobbler rolls. Same grease. Horrible.
  • PR
    Penny Riblet
    5 days ago
    5.0
    The guys working that evening were really kind and nice and helpful. And everyone had a nice atmosphere type . Smiles and quick to make my order.
  • VV
    Victoria
    5 days ago
    1.0
    The lady at the front was not wearing food industry appropriate clothing . I had to go in a second time to have my food remade correctly because she rather count the drawer than take an order . Then got an attitude when I went back in
  • TA
    Tracy Allen
    6 days ago
    1.0
    This place is so dirty. The prices keep going up and the portions of meat keep getting smaller. I got an $8 super roast beef that had 2 pieces of meat, 2 end slices of tomato that were the size of a dime and about 4-6 pieces of brown, slimy lettuce shreds. Never again!
  • JB
    Jen Barlow
    Feb 24, 2026
    2.0
    Food was nasty hard as Rick pitatoe cakes cold cheese sticks them peach things are a joke
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Brand Certified Facts from Arby's

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Certified March 01, 2026Yext Knowledge Graph
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