Arby's

3.5
864 reviews
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Business Details

2305 S Smithville Rd, Kettering, OH
45420, United States
(937) 256-1510
http://www.arbys.com/locations/us/oh/kettering/2305-s-smithville-rd/store-62
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About

Fast Food RestaurantSandwich RestaurantAmerican RestaurantDeliTake Out RestaurantGrocery Delivery Service
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.

Location

Arby's
2305 S Smithville Rd, Kettering, OH
45420, United States

Hours

Reviews

3.5
864 reviews
5 stars
278
4 stars
219
3 stars
161
2 stars
84
1 star
122

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individual employees for their exceptional service.

Food Quality

There were mixed reviews on food quality; while some enjoyed their meals, others reported issues with freshness, portion sizes, and incorrect orders.

Cleanliness and Maintenance

Several reviews mentioned the restaurant's outdated and run-down condition, with cleanliness being a recurring concern.

Order Accuracy

Numerous customers experienced issues with incorrect orders and missing items, leading to frustration and dissatisfaction.

Value for Money

Customers expressed disappointment regarding pricing, especially in relation to portion sizes and the quality of food received.
  • RR
    Rachel Rookstool
    Dec 15, 2025
    5.0
    Just came through the drive thru on 12/15/25 as 12:20pm. Jacob took our order and had exceptional customer service. He was patient, respectful, and helpful. They definitely have a good employee! Thanks, Jacob!!
  • CC
    Cassandra Coffey
    Nov 26, 2025
    5.0
    I had a pleasant experience there everyone on the second shift is very polite the young lady Latasha is a keeper. I seen her multitasking a few different areas. She made sure she got my food out on time and it was hot. Thumbs up you guys keep up the good work
  • CB
    C Bower
    Nov 16, 2025
    2.0
    I ordered the turkey gobbler sandwich which turned out to be a disappointment. Its alot smaller than what you see in the commercials, what was disappointing was the skimpy amount of ingredients. Barely any stuffing or cranberries.
  • DM
    David Manassero
    Nov 10, 2025
    5.0
    Great service great food Arby’s is good food the make the manliest sandwiches
  • KJ
    Kim Johnson
    Nov 9, 2025
    4.0
    Drive thru employee is very kind and service was fast several times in cpl weeks!
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