Wendy's

3.5
1041 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
200 South Detroit St., Kenton, OH
43326, United States

Hours

Reviews

3.5
1,041 reviews
5 stars
355
4 stars
234
3 stars
190
2 stars
97
1 star
165

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times and poor service, with many experiencing incorrect orders and unhelpful staff.

Food Quality

Many reviews highlighted issues with food temperature and quality, including cold and poorly prepared items.

Cleanliness

Several customers noted that the restaurant was dirty, with unclean bathrooms and unsanitary conditions.

Staff Attitude

Feedback indicated that staff members often displayed poor attitudes, with some being rude or unhelpful.

Order Accuracy

A significant number of customers experienced incorrect orders, leading to frustration and dissatisfaction.
  • RC
    Renee Conaway
    Nov 3, 2025
    2.0
    Wendy's in Kenton, ohio. We've stopped there many times before and had good food. Not this time hamburger were burnt, fries were cold, no napkins, pop machine was down in lobby, they had to get drinks from drive through.
  • KH
    Kaitlyn Henderson
    Nov 3, 2025
    3.0
    Poor service. Took 20-30 minutes just to place an order inside. Im going to assume they are short staffed but in those situations you adjust to better suit the business. Once received the food fries were cold nuggets half cooked. I ordered a sprite went to refill and all of a sudden they were out of sprite. Someone please hell this place they only have 4 restaurant choices in this tiny town.
  • JT
    Jaselinn Torez
    Oct 23, 2025
    1.0
    LAZY!! workers outside during a rush smoking and on their phones she went back in and didn't even wash her hands. Multiple customers left due to waiting so long to even be acknowledged.
  • DD
    dev
    Oct 18, 2025
    1.0
    Told me they didn't have chilli. None at all. It's a signature thing how do you now have it? In the start of spooky season and cold season when people really want chilli. 🤯 The disappointment is real.
  • TS
    The TV Shop
    Sep 16, 2025
    3.0
    Place needs redone

Frequently Asked Questions About Wendy's

Is Kenton Ohio Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.