Wendy's

3.5
1046 reviews

About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
200 South Detroit St., Kenton, OH
43326, United States

Hours

Reviews

3.5
1,046 reviews
5 stars
358
4 stars
236
3 stars
188
2 stars
98
1 star
166

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times, poor service, and incorrect orders, indicating a consistent problem with staffing and efficiency.

Food Quality

Many reviews highlighted issues with food temperature and quality, including cold and poorly prepared items.

Cleanliness

Several customers noted that the restaurant was dirty and in need of maintenance, contributing to a negative dining experience.

Staff Attitude

Feedback indicated a mix of friendly and rude staff interactions, with some customers feeling dismissed or poorly treated.
  • EQ
    Eric Queen
    Dec 21, 2025
    5.0
    Always good and customer service is spot on.
  • DT
    David Turpin
    Dec 10, 2025
    1.0
    Horrible service freezing ran by a bunch of kids will not be returning. showed up didn’t even think they were open because I didn’t see a single employee
  • AT
    Adam Totten
    Nov 25, 2025
    2.0
    very bad food. when we ordered it took about twenty minutes, which is ok cause I’ve had to wait longer. When the food got here we went to get it and came back inside, and I took the food out. It looked like my chicken nuggets were bit, but the skin must of just came off. But when I took the fries out they were so cold, and they were disguising, and soggy. They also don’t have normal bbq sauce, and they only have honey bbq. Never ordering online again.
  • RC
    Renee Conaway
    Nov 3, 2025
    2.0
    Wendy's in Kenton, ohio. We've stopped there many times before and had good food. Not this time hamburger were burnt, fries were cold, no napkins, pop machine was down in lobby, they had to get drinks from drive through.
  • KH
    Kaitlyn Henderson
    Nov 3, 2025
    3.0
    Poor service. Took 20-30 minutes just to place an order inside. Im going to assume they are short staffed but in those situations you adjust to better suit the business. Once received the food fries were cold nuggets half cooked. I ordered a sprite went to refill and all of a sudden they were out of sprite. Someone please hell this place they only have 4 restaurant choices in this tiny town.

Frequently Asked Questions About Wendy's

Is Kenton Ohio Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

What are the operating hours for the drive-thru at the Wendy's in Kenton, OH?

The drive-thru is open daily from 6:30 AM to midnight.