Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported long wait times, poor service, and incorrect orders, indicating a consistent problem with staffing and efficiency.
Food Quality
Many reviews highlighted issues with food temperature and quality, including cold and poorly prepared items.
Cleanliness
Several customers noted that the restaurant was dirty and in need of maintenance, contributing to a negative dining experience.
Staff Attitude
Feedback indicated a mix of friendly and rude staff interactions, with some customers feeling dismissed or poorly treated.
EQ
Eric Queen
Dec 21, 2025
5.0
Always good and customer service is spot on.
DT
David Turpin
Dec 10, 2025
1.0
Horrible service freezing ran by a bunch of kids will not be returning. showed up didn’t even think they were open because I didn’t see a single employee
AT
Adam Totten
Nov 25, 2025
2.0
very bad food. when we ordered it took about twenty minutes, which is ok cause I’ve had to wait longer. When the food got here we went to get it and came back inside, and I took the food out. It looked like my chicken nuggets were bit, but the skin must of just came off. But when I took the fries out they were so cold, and they were disguising, and soggy. They also don’t have normal bbq sauce, and they only have honey bbq. Never ordering online again.
RC
Renee Conaway
Nov 3, 2025
2.0
Wendy's in Kenton, ohio. We've stopped there many times before and had good food. Not this time hamburger were burnt, fries were cold, no napkins, pop machine was down in lobby, they had to get drinks from drive through.
KH
Kaitlyn Henderson
Nov 3, 2025
3.0
Poor service. Took 20-30 minutes just to place an order inside. Im going to assume they are short staffed but in those situations you adjust to better suit the business. Once received the food fries were cold nuggets half cooked. I ordered a sprite went to refill and all of a sudden they were out of sprite. Someone please hell this place they only have 4 restaurant choices in this tiny town.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the operating hours for the drive-thru at the Wendy's in Kenton, OH?
The drive-thru is open daily from 6:30 AM to midnight.
Does this Wendy's location in Kenton serve breakfast?
Yes, the Kenton, OH Wendy's serves breakfast items including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is dine-in available at this Wendy's restaurant?
Yes, Wendy's in Kenton offers dine-in service along with drive-thru, delivery, and takeout options.
What payment options are accepted at Wendy's Kenton?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Where can I find the menu and prices for this Wendy's location?
You can view the menu and pricing online at https://order.wendys.com or via the Wendy's mobile app by selecting the Kenton location.
How can I provide feedback about my experience at the Kenton Wendy's?
Feedback can be given through the Wendy's Contact page, by calling (419) 673-0055 or 888-624-8140, or by completing the customer satisfaction survey online referencing your receipt details.
Is delivery available at the Kenton Wendy's?
Yes, delivery is available. Check delivery availability by entering your address on the Wendy's app or at order.wendys.com.
What nearby places can I visit before or after dining at Wendy's Kenton?
You can visit the Hardin County Visitors Bureau to explore local attractions or stop by Michael Angelo's Pizza if you're craving something different.
Are there convenient services near Wendy's Kenton for car maintenance?
Yes, Kenton Lube Express offers automotive services such as oil changes, and Herzog Carwash is available for auto detailing nearby.
Can I combine a visit to Wendy's with shopping or health services nearby?
Yes, you can shop at Family Dollar or visit Rite Aid pharmacy located close to Wendy's for convenience.