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Wendy's

3.5
(1049 reviews)
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Business Details

200 South Detroit St., Kenton, OH
43326, United States
(419) 673-0055
https://locations.wendys.com/united-states/oh/kenton/200-south-detroit-st
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About

Fast Food RestaurantBreakfast RestaurantWendy's
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
200 South Detroit St., Kenton, OH
43326, United States

Hours

Reviews

3.5
1,049 reviews
5 stars
356
4 stars
235
3 stars
188
2 stars
99
1 star
171

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and disorganized.

Order Accuracy

Many customers reported issues with incorrect orders, missing items, and food not being prepared as requested.

Food Quality

Several reviews mentioned cold, poorly prepared, or unsatisfactory food, including complaints about burnt burgers and soggy fries.

Cleanliness

Multiple customers noted that the restaurant was dirty, with unclean bathrooms and unsanitary conditions.

Service Speed

A significant number of reviews indicated long wait times for both service and food preparation.
  • BR
    Brittany Rogers
    Feb 19, 2026
    1.0
    Aweful customer service. Came through tonight. The guy on the drive thru speaker kept saying "be right with you" we waiting forever, finally we asked if anyone was there he said said very rude, we finally ordered and he was very nasty, had us pull to wait for our food. No customers inside or in drive thru. Brought our food out, no drinks. We sent the other guy back inside for our drinks. Not happy at all.
  • KD
    kierstin devore
    Feb 19, 2026
    1.0
    got the wrong fries and sandwiches weren’t made right. agreed it was ok that they were out of bacon but were made completely plain and that’s not what i had asked for so wasn’t even worth it.
  • HI
    H I
    Feb 1, 2026
    1.0
    Very disorganized. The 2 taking orders seemed like they have never had more than 2 people in the lobby at the same time.
  • EQ
    Eric Queen
    Dec 21, 2025
    5.0
    Always good and customer service is spot on.
  • DT
    David Turpin
    Dec 10, 2025
    1.0
    Horrible service freezing ran by a bunch of kids will not be returning. showed up didn’t even think they were open because I didn’t see a single employee
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Frequently Asked Questions About Wendy's

What are the operating hours for the drive-thru at the Wendy's in Kenton, OH?

The drive-thru is open daily from 6:30 AM to midnight.

Does this Wendy's location in Kenton serve breakfast?

Yes, the Kenton, OH Wendy's serves breakfast items including combos, croissant, biscuit and classic sandwiches, coffee, and sides.

Brand Certified Facts from Wendy's

This information is certified by Wendy's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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