Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported long wait times and poor service, with many experiencing incorrect orders and unhelpful staff.
Food Quality
Many reviews highlighted issues with food temperature and quality, including cold and poorly prepared items.
Cleanliness
Several customers noted that the restaurant was dirty, with unclean bathrooms and unsanitary conditions.
Staff Attitude
Feedback indicated that staff members often displayed poor attitudes, with some being rude or unhelpful.
Order Accuracy
A significant number of customers experienced incorrect orders, leading to frustration and dissatisfaction.
RC
Renee Conaway
Nov 3, 2025
2.0
Wendy's in Kenton, ohio. We've stopped there many times before and had good food. Not this time hamburger were burnt, fries were cold, no napkins, pop machine was down in lobby, they had to get drinks from drive through.
KH
Kaitlyn Henderson
Nov 3, 2025
3.0
Poor service. Took 20-30 minutes just to place an order inside. Im going to assume they are short staffed but in those situations you adjust to better suit the business. Once received the food fries were cold nuggets half cooked. I ordered a sprite went to refill and all of a sudden they were out of sprite. Someone please hell this place they only have 4 restaurant choices in this tiny town.
JT
Jaselinn Torez
Oct 23, 2025
1.0
LAZY!! workers outside during a rush smoking and on their phones she went back in and didn't even wash her hands. Multiple customers left due to waiting so long to even be acknowledged.
DD
dev
Oct 18, 2025
1.0
Told me they didn't have chilli. None at all. It's a signature thing how do you now have it? In the start of spooky season and cold season when people really want chilli. 🤯 The disappointment is real.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in Kenton, OH?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter Kenton, OH into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (419) 673-0055.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Kenton Ohio Wendy’s serve breakfast?
Yes, this Wendy’s location in Kenton, OH serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-thru at the Wendy's in Kenton, OH?
The drive-thru is open daily from 6:30 AM to midnight.
Does this Wendy's location in Kenton serve breakfast?
Yes, the Kenton, OH Wendy's serves breakfast items including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Is dine-in available at this Wendy's restaurant?
Yes, Wendy's in Kenton offers dine-in service along with drive-thru, delivery, and takeout options.
What payment options are accepted at Wendy's Kenton?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Where can I find the menu and prices for this Wendy's location?
You can view the menu and pricing online at https://order.wendys.com or via the Wendy's mobile app by selecting the Kenton location.
How can I provide feedback about my experience at the Kenton Wendy's?
Feedback can be given through the Wendy's Contact page, by calling (419) 673-0055 or 888-624-8140, or by completing the customer satisfaction survey online referencing your receipt details.
Is delivery available at the Kenton Wendy's?
Yes, delivery is available. Check delivery availability by entering your address on the Wendy's app or at order.wendys.com.
What nearby places can I visit before or after dining at Wendy's Kenton?
You can visit the Hardin County Visitors Bureau to explore local attractions or stop by Michael Angelo's Pizza if you're craving something different.
Are there convenient services near Wendy's Kenton for car maintenance?
Yes, Kenton Lube Express offers automotive services such as oil changes, and Herzog Carwash is available for auto detailing nearby.
Can I combine a visit to Wendy's with shopping or health services nearby?
Yes, you can shop at Family Dollar or visit Rite Aid pharmacy located close to Wendy's for convenience.