Subway

3.7
250 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local Kenton Subway® Restaurant at 119 E Columbus St brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
119 E Columbus St, Kenton, OH
43326, United States

Hours

Reviews

3.7
250 reviews
5 stars
117
4 stars
46
3 stars
32
2 stars
12
1 star
43

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported rude and dismissive staff, with many experiences highlighting poor customer service and lack of attention to orders.

Food Quality

Several reviews mentioned stale or poorly prepared food, with complaints about skimpy portions and incorrect orders being common.

Cleanliness and Safety

There were concerns regarding food safety practices, including staff not changing gloves and unsanitary conditions, leading to customer dissatisfaction.

Order Accuracy

Many customers experienced issues with incorrect orders, including missing items and wrong specifications, contributing to overall disappointment.

Positive Experiences

Despite the negative feedback, some customers praised the friendly staff and enjoyed their meals, indicating that experiences can vary.
  • MM
    Mike Mike
    4 days ago
    1.0
    Rude and arrogant. Refuse to make mistakes right and waste your time
  • RJ
    Ron Justice
    Nov 2, 2025
    3.0
    Usually everything is pretty good here, but today was terrible. I ordered on the app for curbside pickup, and every time I hit the button saying I arrived, the app said it wasn't ready yet. After waiting 10 or 15 minutes after my pickup time my order was sitting inside. I asked for the meat to be heated in the microwave and it was cold. I asked for double meat and that was also missed. Hopefully this was just an off night for them, but disappointing just the same.
  • KK
    KaiGuy
    Oct 12, 2025
    1.0
    The place had two Indian workers, a man and woman, which is fine. However I have celiac disease and ordered a meat salad. I asked the woman politely to change her gloves and made her aware of my condition. She did not change her gloves and began handling the bread right before making my food. I paid but asked her to remake the food and change gloves before doing so. The woman flew into a rage, screaming at me and humiliating me in public. She refused to remake the food, mocking me in front of a line of people. The man was nice enough and stepped in and gave me a refund, but as I left the woman shouted that she doesn't care about my food allergies, belittling me further. This Subway clearly does not care about food safety, and I want everyone who has food allergies to be cautious. DO NOT EAT HERE IF YOU HAVE FOOD ALLERGIES!
  • SK
    sarah krepps-taylor
    Aug 14, 2025
    1.0
    I love subway but was very disappointed with this restaurant. first we walked in without a “welcome in”. The least they could have done was tell us that they would be right with us since they were working on online orders. It took at least 7 minutes for them to even acknowledge us standing in line. Our subs were both wraps (which he put on flat bread, but we didn’t say anything so that’s our own fault) . i could have gotten a 6in sub cheaper and with more food. They charged us for a 12” sub when really, this wrap was smaller than 6”. nearly $20 for a snack.
  • PA
    Project Air
    Jul 20, 2025
    5.0
    Subway sandwich chicken teriyaki can always my favourite. Friendly employee

Frequently Asked Questions About Subway

Where is the Subway restaurant located in Kenton, OH?

The Subway restaurant is located at 119 E Columbus St, Kenton, OH 43326.

What are the operating hours of Subway at 119 E Columbus St?

Subway is open Monday through Friday from 7:00 AM to 9:00 PM, Saturday from 8:00 AM to 9:00 PM, and Sunday from 9:00 AM to 9:00 PM.